"We had a memorable time when we visited South Luangwa 10 years ago and I'd been slightly apprehensive that this trip might have been an anti-climax. In the event, it was just as good and we really enjoyed the experience of staying in bush camps again. The balance between being close to nature and providing the essential comforts was just about right.

As we were there in mid-October the temperatures were very high which would have deterred a lot of people, but it did mean that animals congregated around the water sources which certainly increased our sightings." Read full review: 14 nights in Africa; 13 on a Zambia safari

"Our trip was excellent. Thank you, Maruska, for suggesting we add the Lower Zambezi to our trip; it really did offer another dimension, balancing our overall experience.

One disappointment, and I'm not sure who knew what when, or if Expert Africa knew at all, was the added traffic flow caused by BBC filming in South Luangwa. They were given special permission to operate all hours of day and night, and when present at lion and leopard sightings their crew usually added 3-vehicles, making some of our sightings very congested. I had chosen the northern sector of the park, particularly for its lesser density. I know how much the publicity is good for the park, and the wildlife, I just selfishly wish it hadn't interfered with my own experience.

I had initially wanted to add Zambia to our proposed trip to Namibia and Botswana, but our trip was becoming far too long, so we opted to take a 'warm-up' instead. I'm glad we did, as we've opted to go with a private guide/vehicle during our second Africa visit. This will give us more say in what we see and how much time we spend where, something very important in obtaining good photographs.

Expert Africa's arrangements worked flawlessly. Thank you." Read full review: 16 nights in Africa; 16 on a Zambia safari

"A great trip!" Read full review: 14 nights in Africa; 8 on a Zambia safari

"Overall the trip was enormously enjoyable and successful.

We thought that our visits to Lilongwe and Chipata, both the SOS Children's villages and the experience of smaller towns, added considerable interest to the trip and added an extra dimension to the safaris, since we met local people and saw the country beyond the slightly false environment of the safari camps. Everyone we met was extremely friendly and welcoming. We also enjoyed our short stay in Nairobi, staying as before at the excellent but unfussy Fairview Hotel.

The safaris were very enjoyable. Lion Camp was our favourite of the two camps and could not be faulted, and we would definitely recommend it to anyone. Its location is exceptional and the game plentiful. We saw lots lions, a leopard on 3 occasions and many elephants - these three being our favourites - and the reviews of the plentiful sightings of lions and leopards were a major factor in selecting Lion Camp. We were not disappointed.

Puku Ridge was also lovely and suffered in our estimation only because of the wonderful experience we enjoyed at Lion Camp and the unfortunate fact that we were the only guests. The wildlife was not as plentiful but the guide made the drives very enjoyable nontheless.

We identified the safari camps we wished to visit and made some of the other accommodation arrangements ourselves, but Expert Africa's Claire Scott was happy to talk through our proposals and offer alternatives for our consideration, and most importantly she made the travel arrangements to fit our plans as well as booking the safari camps and our overnight stays outside Lusaka, so that everything worked seemlessly. She also held our complicated international flight bookings longer than we imagined possible while we delayed fixing our dates due to difficulties finalising when we could visit the SOS Children's Villages. All the travel arrangements and connections went smoothly." Read full review: 14 nights in Africa; 8 on a Zambia safari

"Brilliant.
Wonderful.
Flawless.

Suggestions to help us improve our trips or our service:

Keep on doing what you've been doing. I have recommended you on numerous occasions. I could not imagine a trip to a country in your portfolio without going through you." Read full review: 8 nights in Africa; 8 on a Zambia safari

"Absolutely amazing safari. It greatly exceeded our expectations and was a truly memorable experience.

Claire was highly professional, knowledgable, friendly and provided excellent advice - fine tuning our initial ideas and correctly assessing what would be good places for us to stay. We were very impressed by the whole organisation - flight timings were perfect and having Tours Africa to ease immigration was fantastic. They were also great when transferring to and from our hotel.

We will be travelling with you next time!

Suggestions to help us improve our trips or our service:

No. It was excellent." Read full review: 14 nights in Africa; 14 on a Zambia safari

"another fine trip and Shiwa was an excellent add-on as so different.
Please can we talk about 2014 possibilities especially about some info we have on Zimbabwe and Kafue from other guests we met." Read full review: 15 nights in Africa; 14 on a Zambia safari

"As you will have gathered we had a fantastic trip thanks to Expert Africa and NCS.

Suggestions to help us improve our trips or our service:

It's probably worth clarifying to clients about the seating in the jeeps so they know what to expect ie. if someone has to sit in the middle or not. Also we requested that the canopy be removed on one of the jeeps at Mchenja so that we could have a better upward view of birds and leopards in trees! This they did for us quite happily. It is worth people being aware of the option of an 'open' jeep which we managed to have throughout.

Just to mention re your staff - Ellie Dunkels was very helpful when Claire was not available. NCS seemed to think highly of Chris, Claire and Ellie." Read full review: 10 nights in Africa; 9 on a Zambia safari

"This was the second time we had visited Zambia. We liked our first trip two years ago so much that we returned to exactly the same camps, changing only the order in which we visited them. In all our travels this is the first time that we have ever done that, and we were not disappointed.

Of course we saw many of the same animals as before, but every encounter is different, and we now have even more precious memories and photographs." Read full review: 12 nights in Africa; 11 on a Zambia safari

"Trip was very enjoyable (as expected, since we've been to these camps before). Once again, having assistance through immigration and with ground transport was very helpful and time saving." Read full review: 14 nights in Africa; 14 on a Zambia safari