Reviews of Lagoon Camp

"We had Wild dog sighting that you only could really dream about, we saw them for 6 days running, puppies playing, adults hunting and adults feeding. General game was excellent.

The new camp is stunning - 50 nights would not have been long enough!" See all these reviews: 9n in Botswana

"Recently refurbished...the rooms are enormous. Beautiful communal areas including library, bar etc. Staff were excellent and super friendly.

Good range of trips out including the jeep, big boat, on foot... And Wild Dogs!
Moses - our guide - was 5*." See all these reviews: 6n in Namibia; 6n in Botswana

"Loved the refurbished rooms. A bath robe would have been a welcome addition.

Staff were very professional and informative. Camp lacked a feeling of intimacy, not sure if this was because it is newly refurbished. Little in the way of personal touches. Would have liked coffee in room in morning. Would have preferred breakfast before drive and lunch afterwards rather than brunch. All meals were excellent in content. Meal times felt rushed. Had the feeling of a canteen. Did not like that no staff were around between midday and 3.15 pm.

Saw all of the animals that were on wish list and staff went out of their way to ensure this." See all these reviews: 6n in Botswana

"Lovely new rooms that were more like houses. Game a bit sparser here but we did see very small wilddog puppies which was certainly a treat. The boat trip was relaxing but not as interesting as at Kwara. Food was fine without being exceptional.

We shared a vehicle with a family of four, who were very pleasant but with just two rows of seats this could have been a problem in different circumstances (as well as the issue of two people sitting in the middle).

As everywhere there were very nice and enthusiastic staff." See all these reviews: 6n in Botswana

"A wonderful camp - really fantastic accommodation and layout - and a very friendly environment created by the professional staff.

Great expertise, enthusiasm, commitment and customer care from the driver/guide (Carlos) and tracker (James).

Two great activity sightings with the local pack of wild dogs and a long daylight sighting with a pangolin added to the excitement of the game viewings !" See all these reviews: 9n in Botswana

"Our stay at Lagoon coincided with a sharp fall in temperature -we were warned it could get cold in June/July and by golly it did -nearly freezing .
However first impressions were most favourable -a wondeful welcome by staff on arrival and a real wow factor on passing through reception to see the lagoon on the doorstep.
The rooms had not only been recently refurbished but considerably enlarged to the size of small bungalows and by far the most spacious of all the lodges we stayed at. Perhaps not as intimate as other lodges ,especially as tents were not nestled in the trees but other factors more than made up for this
Highlights included
-a wonderfully warm atmosphere among staff,who treated one another with care and respect
-our guide Stan and tracker Bidi .Stan was by far and away the best guide on the whole trip and the others were very good .When we explained we were interested in just about everything and we wouldn't think it a bad day if we didnt see the big 5 ,he positively glowed and used every opportunity to share his considerable knowledge ,using his own hand drawn diagrams and notes to illustrate key points.He is a natural teacher and brought to life the complex interrelationships within the ecosystems of the delta.
-crashing throught the bush to track 3 cheetah brothers
-the camaraderie around the campfire-the camp was full and especially lively
-staff singing and dancing after dinner -led by the incomparable Grace -very moving and joyful
-seeing 72 species of birds in one morning
-bird watching around the lodge and especially from the upper level in the trees
-fishing on the evening boat ride-even though we caught nothing
-good curio shop -grace opened up at 6am so we could buy hats and gloves
It was disappointing not to be able to go on a walking safari but it was explained that because the previous rains had been good , the grass was still very high and so visibility was very restricted.
Not too much animal activity on nightdrives -perhaps the cold?-but we did see striped hyena ,genet and civet
Despite 7 layers of clothing it was extremely cold -the 'bushbaby' hotwaterbottles were welcome but the thin blankets on game drives were not a patch on the fleece lined ponchos" See all these reviews: 11n in Botswana

"Although we weren't lucky enough to see the wild dogs or cheetahs at any of the camps, we were absolutely delighted to see something that had always been a favourite of ours, but we never expected to see on any trip. It was an early evening drive on our first night at Lagoon. We were sitting on the rear seats of the vehicle and since others on the vehicle were mainly looking forward, we were making sure to check around the back side of each termite mound and bush as we passed. It certainly paid off. We were just checking behind one such mound, when we both spotted something fairly small scuttling away. We were so excited we could hardly say the name of the animal to alert everyone – It was a pangolin! Bali, our guide pulled the vehicle to a sudden stop and we all jumped off the vehicle and managed to catch up on foot. To get such a close look at such a rare and magical animal was an absolutely amazing experience. Pangolins are creatures that are associated with luck and we were certainly very lucky.

The new camp at Lagoon is beautiful. The rooms are more like thatched lodges rather than tents are very luxurious and private. The camp is in a lovely location and the view across the lagoon from the room delightful and very relaxing.

The only downside at Lagoon was the vehicles. They are based on the Toyota Hilux and are starting to get very old and unreliable. I think that the worst one was usually left for our guide who was a pretty good bush mechanic too! One evening, we were stuck in deep sand, completely in the dark with no 4WD and the battery failing. He did an excellent job coaxing the vehicle back to camp and although we were probably quite safe in the vehicle, it was still a bit spooky. The following evening, the owner of Kwando Safaris came to see the new camp and dined with us. We raised the condition of the vehicle with him and we were told that replacements were due, but it may take a while to renew the whole fleet." See all these reviews: 8n in Botswana

"Lagoon had been rebuilt about 2 months before we arrived so everything was new and we had the treat of using their new chalets which are very large (more space than you can possibly use) - we did have some issues getting hot water to the room (not sure the plumbing was 100% correct). The camp used the older jeeps but like Kwara were upgrading.

Whilst the camp and camp staff were excellent we had our worst guiding experience here. Our guide and tracker were clearly knowledgeable but we had to ask lots of questions (rather than them volunteering interesting observations) and compared to our other camps we had more difficulty communicating with out guide. Our guide and spotter did do a good job of finding some wild dogs one day using excellent tracking skills, although this came at the expense of seeing other game (as we were in the wrong area for other game) - this meant we spent a long 6 hour morning game drive on that which perhaps wasn't the best thing if you are not massively into wild dogs." See all these reviews: 7n in Botswana; 3n in Zambia

"Lagoon Camp had been recently renovated and the resut is outstanding. The independent challets lie along the Kwando River. Night sounds of the wild life including hippo fill the air and the elephants treat the camp as their own. Our deck, sitting area, bed and bath all overlooked the river.

On one afternoon, an elephant began grazing outisde the bathroom so close to the tub, I thought he was considering a tub bath rather than the river. The physical facilities, camp fire area, dining chalet are well planned and contribute to a special ambiance. Our game viewing was truly outstanding. led by an excellent and very knowledgeable guide, Spencer. On our first afternoon, he tracked a pack of wild dogs to a large lagoon where we enjoyed the opportunity for some great photos, followed by sunset "sundowners" shared with a large contingent of hippos. Back to camp and an outstanding dinner and more wine while being entertained with staff song and dance.

Morning game drives were cold but made more comfortable with hot water bottles ("Bush Babies") and wool blankets. First morning we tracked and found 3 Cheetah brothers and Leopard. We also found a mongoose family, elephant, Savannah Buffalo,and two beautiful Saddlebilled Storks.

That afteernoon Spencer again found the wild dog pack after they caught and killed a prey. We arrived to find them eating their dinner. The next day game drives located elephant herds, the Cheetah brothers, Steenbok, Kudu, a huge Wart Hog, African hawks, Jackel, Buffalo ,Springbok, and the wild dogs. Every day also included the "usual suspects" of African mammals and a variety of interesting birds.

At the end of each day, sunsets and "sundowners" followed by outstanding dinners. At the end of each morning drive a a wonderful and filling brunch. In camp, our hostess, Amazing Grace, saw that we were comfortable. We also enjoyed the companionship of our fellow campers who were there from many countries, and, like we, were interested in the same experiences." See all these reviews: 9n in Botswana; 4n in South Africa; 2n in Zambia

"At first, we were disappointed with our stay at Lagoon Camp. We were put with four other people in a vehicle, which is too many. It is hard to communicate with the guide, and there isn't enough room to be comfortable with six guests in the vehicle. In addition, our guide was intent on tracking some cheetahs, which is what we spent the entire first afternoon game drive doing. He didn't stop to view other wildlife, and it was almost dark by the time we got to the cheetahs (found by the other vehicles at the camp). Then, he just kept driving to try to follow the cheetahs, so we did not have a chance to actually just watch the cheetahs. We prefer to just sit and watch wildlife for a while, seeing the animals interact with each other, the environment, and our presence. We do not like to just stop, take a photo, and drive away.

SInce it was dark, the guide (Alison or Ellison) decided to try to find the cheetahs again on the drive the next morning. We spoke with the camp manager that morning, voicing our frustration with the previous afternoon's game drive, and she told us to talk directly with the guide - which we did at breakfast. It seemed he was trying at first, but he was still intent on finding the cheetahs (which we never did find that morning). We passed buffalo and giraffes, but the guide said he didn't want to stop as the more time we delayed, the less likely we would find the cheetahs.

Part of the problem with six people is the different interests. Two of the others didn't seem to care what they saw. One man was extremely interested in the tracking, and was content to sit for half an hour at a time while the guide and tracker were "tracking" several times during the drive. We again spoke to the camp managers at mid-day break. This time one of the mangers, Moses, really thought about the problem and came up with a creative solution. Instead of going on the afternoon game drive with the same guide, we went on the motorboat that was picking up four guests that had been out all day on a walk and drive. Moses came with us as a guide, since all the other guides were busy. It was wonderful - no great sightings, but a very relaxing afternoon becoming familiar with the habitat along the Kwando River. We then returned with the other four guests who were leaving the next day.

The next morning we went on a game drive with our new guide, Vundi and tracker/guide, A.T. They were fantastic - they understood that we enjoyed watching the game and taking photos. Vundi was great at finding locations to take great photos. For the rest of the drives, there were only four of us in the vehicle and Vundi and A.T. were wonderful is finding out all our interests and taking us on fantastic game drives. Moses continued to check with us that everything was working out well. Moses certainly solved the problems we initailly had, and Lagoon ended up being a great experience (except for the first two drives). Our experience was also enhanced by the helpfulness of Grace.

We enjoyed the location of the camp. seeing elephants and hippos across the river, and elephants right in the camp. The facilities are lovely - we understand Lagoon Camp was recently renovated. The food was very good, and the dining and bar areas very enjoyable. Although we were initially disappointed, our stay at Lagoon Camp ended up being great, thanks to Moses, Vundi and A.T." See all these reviews: 9n in Botswana; 5n in Namibia