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Camp Kwando
Camp Kwando
Camp Kwando

Reviews of Camp Kwando

Wildlife sightings and reviews

24 independent comments and wildlife information from our travellers who have visited Camp Kwando and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa

Showing 21-24 of 24
Duration
Arrival date
Mr & Mrs F
Lancashire

"Expect little and you won't be disappointed."

2 nights Arrived 29 Sep 2008
"+9In contrast to The Garden Lodge this camp was one of our less enjoyable experiences.

We arrived at lunchtime hot and tired.Tea was ordered for us but after a considerable wait we were brought strong coffee. Although I was assured that the kitchen staff were aware that I am vegetarian, I was served meat at each meal.

We booked a morning game drive, and after travelling 15 minutes the driver was called back to camp as the manager had forgotten to tell the driver there were another four guests booked on it. We were allowed extra time to compensate and it was a very good drive. John, the driver, who also doubled as the waiter and barman, was a very competent guide. However, on returning to camp, the six of us sat down at table together for lunch.

My order of cheese and tomato toastie and tea arrived as ham, cheese and tomato with a good deal of raw carrot chunks, and coffee, which I sent back. By the time my meal arrived I was eating alone as everyone else had finished. At dinner, having been served meat yet again,the plate was taken away and returned only with the meat removed, leaving just rice, carrots and green beans. All of which are very nice but make a very unexciting meal.

In my opinion the camp needs more enthusiastic management and certainly supervision." See all these reviews: 10n in Namibia; 6n in Botswana
Experience Report
Overall Rating:
Poor

Location:
Good
Service:
Poor
Activities:
Good
Rooms:
Good
Food:
Average
Accra family
UK

"A room in the river!"

2 nights Arrived 10 Aug 2008
"On arrival we found that we were booked into two seperate tents far from each other. The manager was not expecting the children to be so young and had not been informed at the booking stage. The camp manager realised that the tents allocated were not suitable and moved us to the family chalet. However, as he said at the time, this chalet was affected by the unusually high river level the camp was experiencing and so only one bathroom could be used (several other tents on the river front had been abandoned altogether because of water level problems) and the chalet had to be accessed by a sand bag 'stepping stone' walkway. The single bathroom was not a problem for us although a curtain on the bathroom window would have been good as this was overlooked by the tents behind us - we had to improvise a 'bathmat curtain' ourselves. There was also no light in the bathrooms - only light spilling in from the main room (not great for midnight toilet calls!).

The activities offered were good - we did the sundowner river cruise and a safari into Mudumu National Park. The park was disappointing in terms of wildlife seen - just a few warthogs, zebra and impala. The riverside location again was great - with hippos, a variety of frogs and other wildlife very audible at night. The food and service in the dining room/bar was good with a good selection of items available at the breakfast buffet and breakfast cooked to order. The dinner menu was whatever the cook decided for that evening, but both meals we had were filling and delicious. We had the opportunity to meet the Swiss owner on our second night who had come to stay with her family. She made a point of talking to us as we had small children, asking us about our stay, explaining the river level problems - and made us feel welcome.

In hindsight, we probably could have done the drive from Divundu to Katima without breaking the journey here and had more time in other locations. There seemed less to do in this area than the Divundu/Bagani area and the wildlife we encountered had been seen elsewhere." See all these reviews: 15n in Namibia; 3n in Zambia
Experience Report
Overall Rating:
Good

Location:
Excellent
Service:
Good
Activities:
Good
Rooms:
Average
Food:
Excellent
Facilities:
Good
Caracal party
London

"Wonderful location, poor service"

3 nights Arrived 25 Jun 2008
"Camp Kwando was a very disappointing camp. It is a beautiful spot and has enormous potential but the service had 'gone to absolute pot'. Our understanding is that the manager has changed recently and about ten days ago all the good staff walked out. Other than the guide Yilly the others hadn't a clue. Here is a list of the little things that add up to a very bad impression:

This was the only lodge that did not greet us with a welcome drink, in fact we arrived and Ramona said welcome I will explain everything and kept us standing while she told us how the place operated, namely electricity only on at 10 am off at 1pm then on 6-9. Water on at 6am off later in the morning back on at 6pm off later. So you cannot really have hot water and electricity at the same time when you need it.

She then tried to take us to the ordinary chalets and we had to insist on the Treehouses that we had booked.

Our Treehouse had no bedside lights so when the electricity was on we had to switch the lights off the other side of the room. There was no alternative lighting (most lodges give torches when there is limited electricity - obviously we had our own but shouldn't have needed to at a so called good lodge.)

Our room was also missing a curtain over the door which was at the side, so when one of the staff wandered up to the lodge there was no privacy and on one occasion we were both changing. We were told that the curtain had been stolen from the laundry but as there was no curtain rail that was a lie.

Our friend's room had no bath plug, we were told this was stolen as well.

You couldn't drink the water but we were not provided with water in the room.

The beds were never turned down and there were certainly none of the niceties evident at other lodges such as hot water bottles, notes or sweets on the beds. Similarly the covers on the windows were not rolled up or down as you might expect.
The food was not very good, one bizarre example was a stuffed savoury pancake which had sugar in the pancake batter! More importantly while there, one of our party became ill and because of the nature and speed of his symptoms and the fact that other people in the camp were ill we are pretty sure it was food poisoning.

The serving staff had very poor English and it was difficult to order anything special (or even a glass of wine)
The timing of breakfast was poor so a seven o'clock breakfast on our last day was not laid out at all until 7.20 and when our order for eggs was taken it came back wrong.

Overall I would say the place is about to implode. We did talk to both the so called manager and the owner who was there. I am not sure they really understood or listened. However, again I would stress that the guide was very good and he rescued the situation for us, otherwise it would have been a really bad stay and the only one that was three nights." See all these reviews: 14n in Namibia; 3n in Botswana
Experience Report
Overall Rating:
Average

Location:
Good
Service:
Terrible
Activities:
Good
Rooms:
Average
Food:
Poor
Facilities:
Average
Mr I
Combs

"NICE CAMP. PITY ABOUT THE MANAGEMENT."

2 nights Arrived 15 Dec 2007
"We felt we were interupting the managements holiday !! The "local black" staff were brilliant. David the guide and the girls etc. The 4 "Managers" 3 guys and a girl were not interested. Only Ely the guide introduced himself, took us a 2 hour boat trip...very informative but smoked all the way !! Not usual when guiding guests...Really strange behaviour by these 4. We had to go and find them and ask everything..time of dinner etc. When we went to have a drink and dinner they sat together drinking, just said Hi and then carried on with their chat. We had no drink, nowhere visible to sit only at a dining table as they were at the only "lounge table" and only 4 chairs.

Even when I went to ask about a drink they never got up, just called a girl from the kitchen so we sat at one of the tables set for dinner and had an early night. They obviously ate later at the other table..Same thing on the second night after our trip out with David. He walks for 3 hrs. to be at work for 8am. and leaves at 5 pm. for his 3 hr. walk home ! Some of the girls also have over an hours walk to and from the camp. We gave a lift to a couple while the Managers did ???

The "main " guy spoke only on the morning we were leaving as they had trouble trying to get the Debit card to go through..Really rude and obviously don't care about the Staff or visitors. Does the owner know what goes on ? or do they come to life when there's a few more guests ?" See all these reviews: 19n in Namibia; 3n in Botswana
Experience Report
Overall Rating:
Average

Location:
Good
Food:
Average
Facilities:
Average
Rooms:
Good
Activities:
Average
Showing 21-24 of 24
74%
24 reviews of Camp Kwando by travellers since August 2007
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