Reviews of safaris to Central Highlands

"The trip overall was absolutely amazing, an adventure we will always remember and cherish!

In addition to the feedback already provided there are a few other things we would like to mention. As stated in The Delight feedback, there was a full day tour to Sandwich Harbor and Walvis Bay that was pre-paid and confirmed in our itinerary but was actually not booked.

Sabina was very attentive and helpful in the beginning as we were developing the itinerary and exploring options. However, later on in the process we found communication with her to be hit or miss. There was more than one occasion where our emails went unanswered and required follow up. Particularly frustrating was the fact that we did not receive our travel packet until days before departure. I had asked Sabina about the status of this in at least two earlier emails which she did not answer in her replies.

Once she discovered that the documents had not been shipped yet (just a bit more than one week from our departure) she said she would send them out and hopefully they would arrive in time. Only after I asked to have the shipment expedited did she offer to do so - seems like that should've been automatic given the timeline. Obviously this did not leave us much time to read through the guide, etc." Read full review: 16 nights in Africa; 14 on a Namibia trip

"The route was well balanced, car drive and plane at the end.

All camps from WIlderness do have couple of star above all other ones that we have been on Namibia
Also very comfortable having land strips near by the Wilderness camps.

Suggestions to help us improve our trips or our service:

For for this trip I was super well taken care off.
It is seamless the service form Expert Africa with Wilderness Safari ( Which was my concern). Congratulations you were able to make it happen.

Thought I would run into some problems with logistics, but none showed up.
Incredible!!!

Next trip with you guys will be in Botswana next year!!!" Read full review: 16 nights in Africa; 15 on a Namibia trip

"Namibia was a great country to visit and we enjoyed the overall trip. We had the misfortune of travelling during one of the wettest periods in recent years which really impacted wildlife viewing and a few other experiences. But overall we enjoyed our time there." Read full review: 17 nights in Africa; 16 on a Namibia trip

"This was our 2nd visit to Namibia as a couple and we tried to cover the areas not visited last year. This included starting in Zimbabwe and driving through the Caprivi Strip which was something my husband has always wanted to do. So it was a very different trip to 2024 when we visited the dunes and Fish River Canyon. Parts of it didn't feel like the Namibia we'd seen before, and we really enjoyed the north of the country which feels more like Botswana & Zimbabwe.

The trip was very well organised and everything worked seamlessly. We booked with very little notice and Tracy pulled it together very quickly for us. We also completely reversed our itinerary at the last minute, probably causing hair to be torn out but Tracy never showed it.

We used the Bradt guide constantly and it was always with us. I will try to email in my very small contributions/changes that we found along the way.

I especially loved the north of Namibia this time. It reminded me of my time in Zimbabwe 35 years ago and I was surprised by how little it had changed. I'm a big fan of the rainy season and love visiting in the green season. We were surprised and delighted by how much game we saw, and of course the birds were incredible. The Delta was magical and Shinde was a very good 2nd choice since Kwara didn't have availability. We loved Shinde and had some great sightings.

The lodges were very comfortable, some were luxurious, more so than I would choose on my own, but perfect for us as a couple. Hugh likes more comfort than me and would like to have known in advance which lodges didn't have air conditioning.

Overall it was another great trip. Thank you Expert Africa" Read full review: 20 nights in Africa; 11 on a Namibia trip

"We had high expectations for this, our first trip, to Namibia and they were absolutely met and exceeded.

Namibia is a magical country and we had amazing, once in a lifetime experiences every day that couldn't fail to move us. This really was a trip that kept on giving in the most profound way.

The expanse, emptiness and beauty of the landscapes really must be seen to be believed and the warmth of the people (especially those we met at Doro Nawas) felt so sincere, it quickly felt like home.

Sabina put together a fantastic itinerary for us and we felt she really took on board and understood our preferences. It was a perfect balance of adventure and relaxation and ticked all our boxes (even some we didn't know we had).

We hope Namibia will welcome us again in the future and we wouldn't hesitate to use Expert Africa again and to recommend it to other travellers.

Suggestions to help us improve our trips or our service:

We're not sure how it could have been improved - everything was excellent, heartfelt thanks to all involved." Read full review: 14 nights in Africa; 14 on a Namibia trip

"A very well organised trip (as always). Accommodation and travel times well thought out, unlike one British couple from another well known travel company (high end) who asked to be moved from where they were staying as they said that Lodge had been misrepresented!

I don't know what Tom said to Europcar but their treatment of us was exceptional.

We also appreciated Grace meeting us at the airport and seeing us through.

Suggestions to help us improve our trips or our service:

None - all excellent." Read full review: 13 nights in Africa; 13 on a Namibia trip

"I went to spend time with the Desert Elephants and that exceeded my expectations.

Expert Africa and great with suggestions and organising. I had one hic up when I needed to back track and then come back again so I forfeited that route as the roads in Namibia have deteriorated over the years in my opinion. I think a great deal more lobbying is needed by lodges and tour operators to get those roads sorted out. Certainly back tracking makes no sense.

I love Namibia and this will not be the last time I visit." Read full review: 17 nights in Africa; 16 on a Namibia trip

"We really had a great trip. We saw much more wildlife than we had even dreamed might be possible.

We loved having the freedom of driving ourselves around and having our own vehicle. If we had had more time, we should have done a little more research and maybe could also have gone to see the dunes at Sossusvlei, but this trip came up fairly suddenly and it was great to have someone else, someone who knows the area, do the planning for us.

The places we stayed were much fancier than what we are accustomed to, but we sure appreciated that every place we stayed had a pool, and we made use of most of them. Always staying at such fancy places we felt like we didn't really get as much of a sense of what Namibia is like for the people who live there, but I guess that wasn't the purpose of this trip.

As a safari experience, it was top notch. Overall, no complaints, and we'd certainly use this service again in similar circumstances." Read full review: 12 nights in Africa; 12 on a Namibia trip

"We had an amazing trip.
Maruska understood our priorities and altered a couple of the lodges for us.
She found the perfect driver for us, who could not have looked after us more .
I really appreciated that we could add onto our schedule a trip to CCF . Overall as a company Expert Africa were easy to contact and willing to help. We felt we were valued customers.
And I don’t blame them for the fact I didn’t see a wild cheetah ! ( I am joking )

Suggestions to help us improve our trips or our service:
Not really - you offer enough information before booking to assess what the customer wants . Or start them thinking more about it . And for us you achieved that - especially the driver experience .
Thank you" Read full review: 11 nights in Africa; 11 on a Namibia trip

"Apart from my disappointments about Safarihoek this was another fantastic trip to this magical country.

As ever Expert Africa went above and beyond.

Anderssons was the highlight but other lodges were great too.

Suggestions to help us improve our trips or our service:

No. Keep doing what you are doing" Read full review: 17 nights in Africa; 16 on a Namibia trip