Reviews of Nest Hotel
Wildlife sightings and reviews
58 independent comments and wildlife information from our travellers who have visited Nest Hotel and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Mr & Mrs T
Hampshire
"Nest Hotel Luderitz"
1 night Arrived 5 Nov 2013
"Reception staff very friendly and helpful,chasted up our early passes for kolmanskop."
See all these reviews: 17n in Namibia
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Excellent
Rooms:
Good
Food:
Good
Facilities:
Good
Ms G & Mr M
Spain
"Well located right, on the sea."
2 nights Arrived 27 Oct 2013
"The hotel is very well located and the rooms are good enough, but nothing else.
We had a terrible service in the restaurant, with a very low quality food." See all these reviews: 21n in Namibia; 10n in Botswana; 3n in Zimbabwe
We had a terrible service in the restaurant, with a very low quality food." See all these reviews: 21n in Namibia; 10n in Botswana; 3n in Zimbabwe
Experience Report
Overall Rating:
Poor
Location:
Good
Service:
Poor
Rooms:
Average
Food:
Terrible
Feedback Response
Ulf Grunewald, The Nests general manager, came back to us very swiftly on this feedback. He wrote
On behalf of management and staff, I want to express my sincere apologies for the poor service this traveller experienced in our restaurant. This is not the usual level of service and gastronomic quality that we normally deliver and is unacceptable. It is our pro-active approach to act upon such feedback and to take corrective action
Our restaurant caters to many local, regional and international visitors, including government dignitaries, and the overwhelming majority speak highly of our hotel, our excellent menus and our hospitable staff. Clearly on this occasion, we failed these travellers.
Once again, please extend our sincere apologies.
On behalf of management and staff, I want to express my sincere apologies for the poor service this traveller experienced in our restaurant. This is not the usual level of service and gastronomic quality that we normally deliver and is unacceptable. It is our pro-active approach to act upon such feedback and to take corrective action
Our restaurant caters to many local, regional and international visitors, including government dignitaries, and the overwhelming majority speak highly of our hotel, our excellent menus and our hospitable staff. Clearly on this occasion, we failed these travellers.
Once again, please extend our sincere apologies.
Dr & Mrs M
Newcastle
"Nest Hotel"
2 nights Arrived 7 Oct 2013
"Lovely room overlooking the setiing sun over the South Atlantic. Helpful staff. They booked an early boat trip for us."
See all these reviews: 15n in Namibia
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
Mr M & Ms H
UK
"Nest Hotel"
3 nights Arrived 14 Sep 2013
"A modern hotel right on the edge of the bay with its own small beach. On the outside edge of town where you have to pass between an old power station having asbestos removed, not very welcoming!
The rooms were nice and comfortable but for some reason after we had settled into our room we were asked to re pack and move to another room, as there was a problem with the one we had been booked into. We were not told what the problem was. We had three nights here so that we could explore Luderitz and the surrounding area. The food at the hotel was excellent and plenty of it as it was a buffet style restaurant and of a very high standard.
The only problem was it was a large hotel, often with several tour coaches staying as well, so at times when they all descended on the restaurant at the same time it did get quite difficult to get to the buffet. The hotel were also not at all helpful with the request that had been made for our dietary requirements. It came across as a very much that they couldn't be bothered attitude, which was very different from everywhere else we had stayed, some of which were very remote and who had gone to great lengths for us. It wasn't until we had finally managed to speak to the boss, that it all started to get sorted, but that was at the end of our stay.
Not a good example of Namibian hospitality - a place we wouldn't be particularly keen to stay in again." See all these reviews: 15n in Namibia; 5n in South Africa
The rooms were nice and comfortable but for some reason after we had settled into our room we were asked to re pack and move to another room, as there was a problem with the one we had been booked into. We were not told what the problem was. We had three nights here so that we could explore Luderitz and the surrounding area. The food at the hotel was excellent and plenty of it as it was a buffet style restaurant and of a very high standard.
The only problem was it was a large hotel, often with several tour coaches staying as well, so at times when they all descended on the restaurant at the same time it did get quite difficult to get to the buffet. The hotel were also not at all helpful with the request that had been made for our dietary requirements. It came across as a very much that they couldn't be bothered attitude, which was very different from everywhere else we had stayed, some of which were very remote and who had gone to great lengths for us. It wasn't until we had finally managed to speak to the boss, that it all started to get sorted, but that was at the end of our stay.
Not a good example of Namibian hospitality - a place we wouldn't be particularly keen to stay in again." See all these reviews: 15n in Namibia; 5n in South Africa
Experience Report
Overall Rating:
Average
Location:
Excellent
Service:
Average
Rooms:
Good
Food:
Excellent
Facilities:
Good
Mr & Mrs M
Newbridge
"Comfortable rooms with lovely views over sea"
2 nights Arrived 20 Jul 2013
"The accommodation is what would be expected from a hotel of this standard
The rooms were very comfortable and the views were lovely after days in the desert
The journey from the canyon to Luderitz was very varied with stops to see wild horses and the desert sand blowing across the road for the last 20 km
Luderitz has probably seen better days but we were fortunate to have sunny and not too windy weather so enjoyed a very interesting trip to Kolmanshoop and a trip around the peninsula seeing flamingoes penguins etc
The food in the restaurant was however not good
Staff welcoming." See all these reviews: 17n in Namibia
The rooms were very comfortable and the views were lovely after days in the desert
The journey from the canyon to Luderitz was very varied with stops to see wild horses and the desert sand blowing across the road for the last 20 km
Luderitz has probably seen better days but we were fortunate to have sunny and not too windy weather so enjoyed a very interesting trip to Kolmanshoop and a trip around the peninsula seeing flamingoes penguins etc
The food in the restaurant was however not good
Staff welcoming." See all these reviews: 17n in Namibia
Experience Report
Overall Rating:
Average
Location:
Good
Service:
Good
Rooms:
Good
Food:
Poor
Facilities:
Good
JBB
Surrey
"Nest Hotel Review"
2 nights Arrived 8 Jun 2013
"It was quite a surprise to discover the really quite smart 'Nest Hotel' jutting out into the sea but hiding at the end of an unpaved road surrounded by buildings under construction. Quite a contradiction!
We were given a warm welcome and the porter kindly came with brush and duster for our luggage (much needed!) and we were shown to our truly delightful room looking out to sea with the waves crashing beneath us. Wonderful!!
The hotel had a lovely palm fringed pool & the food in the restaurant was very good." See all these reviews: 19n in Namibia
We were given a warm welcome and the porter kindly came with brush and duster for our luggage (much needed!) and we were shown to our truly delightful room looking out to sea with the waves crashing beneath us. Wonderful!!
The hotel had a lovely palm fringed pool & the food in the restaurant was very good." See all these reviews: 19n in Namibia
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Rooms:
Excellent
Food:
Good
Facilities:
Good
Mr & Mrs D
Cheltenham
"Nest Hotel review"
1 night Arrived 23 May 2013
"There with two quite large tour groups which made the restaurant experience less pleasant"
See all these reviews: 17n in Namibia; 1n in South Africa
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Average
Rooms:
Excellent
Food:
Average
Mr B
Suffolk
"Good Contrast"
2 nights Arrived 4 Oct 2012
"it is always a contrast to stay here right by the sea as part of our trips to Namibia. As usual we found the staff a mixture of pleasant and disinterested if not sometimes rude but we had a particularly enjoyable seafood dinner served by an enthusiastic waitress full of personality.
She loved showing us how to make crepes suzette! As there were no groups staying that night and therefore no buffet it was a very relaxed personal experience . The rooms have all you need although bottled water was not provided this time." See all these reviews: 12n in Namibia
She loved showing us how to make crepes suzette! As there were no groups staying that night and therefore no buffet it was a very relaxed personal experience . The rooms have all you need although bottled water was not provided this time." See all these reviews: 12n in Namibia
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Rooms:
Good
Food:
Good
Facilities:
Good
Mr & Mrs D
Wilts
"Nest Hotel review"
2 nights Arrived 28 Sep 2012
"Good base to explore Luderitz from"
See all these reviews: 7n in Namibia; 7n in South Africa
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Rooms:
Good
Food:
Good
Facilities:
Good
Mr D & Mrs M
UK
"Nest Hotel in Luderitz"
2 nights Arrived 19 Sep 2012
"Although the hotel itself was a fairly standard international-style design, the location of our room - on the ground floor and just a few metres from the waves and ocean bird life - was stunning. Breakfast was excellent although service was a little patchy.
We were told that Franzels restaurant in the town (recommended by Expert Africa) had closed 'some years ago'." See all these reviews: 20n in Namibia
We were told that Franzels restaurant in the town (recommended by Expert Africa) had closed 'some years ago'." See all these reviews: 20n in Namibia
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Average
Rooms:
Good
Food:
Excellent
Facilities:
Good
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