Namibia: reviews from our travellers
Unedited reviews written by our most recent Namibia travellers
"Our trip 25/05/16 to 14/06/16"
The staff at Wilderness Safari's were really helpful at the beginning when we had a problem." Read full review: 18 nights in Africa; 18 on a Namibia trip
"A Wonderful Trip"
Friendliness of the people, and the high levels of service.
Suggestions to help us improve our trips or our service:
A lot of companies are perfect when everything is running smoothly and one only finds out their failings when things go wrong.
Expert Africa and your team were compassionate and caring when because of my husbands death I wasn't sure if I would be able to or wanted to take the trip. When we had problems in Windhoek constructive help was offered quickly from Chris and enabled us to rationalize the event and not allow it to either colour our view of the country or it's people.
On that note it is hard for me to see how you could improve." Read full review: 18 nights in Africa; 18 on a Namibia trip
"Lots to See and I Saw Most of It!"
Hoanib Camp *****
Edo's Camp ****
Ongava Tented Camp****
andBeyond Soussusvlei Desert Lodge ****
Mack Air ****
Desert Air ****
Okonjima Bush Camp ***
Olive Grove Guest House ***
Wilderness Air **
Damaraland Camp *
Suggestions to help us improve our trips or our service:
Tracy organised my/our safari really well. She had to blend in two different itineraries and there was a fair bit of juggling to be sorted through and she did it well.
The only arrangement that I found a bit frustrating was to find out that Wilderness Air did fly direct from Sousessvlei through to Hoanib, albeit from an airstrip a bit of a drive from Soussusvlei Desert Lodge. I felt that it should have been feasible to organise a transfer (perhaps at extra cost) to fly direct from Soussusvlei and avoid an overnight at Olive Grove in Windhoek which was really a """"wasted"""" travel day which might have been better spent at Hoanib.
And I think Expert Africa need to talk closely with Wilderness Air - the latter seems to have some problems." Read full review: 23 nights in Africa; 18 on a Namibia trip
"Experience of a lifetime!"
The transfers by Wild Horizons were spot on and she worked to find the exact vehicle we wanted. All of our accommodation bookings were perfect. The only wrinkle we experienced was the car hire company who claimed they never received a voucher they needed and tried yo charge our card a 1000 deposit, requiring several calls to expertafrica to clear the issue up" Read full review: 13 nights in Africa; 3 on a Botswana safari
"Our first visit to Namibia"
Some memorable experiences and excursions with knowledgeable, professional guides at sensible prices.
All the Expert Africa arrangements worked perfectly, and your descriptions of lodges, activities etc were accurate and realistic. We were particularly impressed by the Wilderness Safari lodges and their people. No anxieties or disappointments whatsoever. Sabina was helpful and knowledgeable, but never 'pushy' - which was one factor which swung us towards you and away from another operator.
Would certainly recommend you, just as you were recommended to us by a friend." Read full review: 16 nights in Africa; 12 on a Namibia trip
"Wonderful family experience in SW Africa"
Although more expensive than other trips we had done, we can confidently say that it was excellent value for money. Simply put, Maruska made everything easy for us - things worked like clockwork!
Namibia is an easy country to do a self drive. The flexibility this gave us was refreshing. Given the long distances, everyone shared the driving. The pacing of the trip was spot on!
We were also pleasantly surprised with how much we loved the Okavango panhandle. It really was the 'Delta' experience we were looking for.
Thank you once again Mush for a great holiday!" Read full review: 18 nights in Africa; 14 on a Namibia trip
"An awesome adventure"
Everything was well organised and well planned - a very thorough and professional service by Expert Africa.
Our special thanks must go to Maruska for her individual attention. We will highly recommend this service to our friends." Read full review: 21 nights in Africa; 14 on a Namibia trip
"A well organised, fantastic experience."
The packed breakfast from Roys Restcamp and indifferent management at Ngepi were the only incidents (and not controllable by EA) which were not perfect in a safari which gave us a range of excellent accommodation, a kaleidoscope of stunning locations and landscapes and an unforgettable selection of activities. Transfers and flights were seamless and on time, all bookings were recognised and honoured. Everything worked better than expected!
We have been extremely impressed with the efficiency of the EA service, the response to queries and information provided and overall knowledge available to us in dealing with Maruska who did a superb job in putting together the package for such a disparate group.
Suggestions to help us improve our trips or our service:
Can't think of any." Read full review: 21 nights in Africa; 14 on a Namibia trip
"Well done Expert Africa!"
We were so impressed by your understanding of our situation and the care you had taken to meet our wishes. We absolutely fell in love with Namibia and its people who, without exception, were a delight.
The team member, and organiser of our trip, was Martha Young initially. She guided us through the world of Namibia and chose for us a really good itinerary. My comments below relate to her, but subsequent colleagues who dealt with us did so most efficiently, too." Read full review: 13 nights in Africa; 12 on a Namibia trip
"A Marvellous Trip to Namibia"
We cannot thank Elizabeth Chapman of Expert Arica enough. Her professionalism and kindness were key elements in making our holiday so special." Read full review: 6 nights in Africa; 6 on a Namibia trip