"Our trip was fantastic from beginning to end.

Your recommendation of the Selous was excellent as we saw all the animals we could wish for and enjoyed the extra activities of river/lake trips and fishing.

As a family group there was something for everyone.

Suggestions to help us improve our trips or our service:

No, you thought of everything!" Read full review: 15 nights in Africa; 6 on a Tanzania safari

"# Please also refer to our 14 June letter to Ellie and Liz, with our Expert Africa experience to that date. [Ed: See below for extract from this letter.]

# Thank you both for arranging a faultless trip which was close to perfect. We are already looking at a future trip and will keep an eye open for further news of Coastal's new KILIMATITI Camp that we understand is currently being built near the Olduvari Gorge.

Asante,
Brian and Colin

Suggestions to help us improve our trips or our service:

# tipping safasri camp staff - please see earlier comments on Mdonya page. We feel very strongly that the tip box is the best solution so that all the camp staff share in the guests tips. Not all guests had had the benefit of Expert Africa's comprehensive literature so it is important that the camp managers gently weave in the tip box solutioin into their welcome briefings.

# we were very pleased to have arranged to overnight in Dar before going on safari. Indeed several of the Manze guests (not Expert A clients) were quite envious as even though their BA flight arrived on time, they apparently found the process of changing terminals, sorting out baggage to store etc etc somewhat stressful in order to make the 8.30 flight to Selous. Clearly there are cost implications but perhaps worth considering sowing the seed of overnighting to future clients? The point was underlined as the inbound BA flight on 23 July arrived some 45 minutes late, which meant a huge challenge for Coastal if there were any clients booked on the 8.30 Selous flight?

# day in Dar - the pre-booked car proved to be a wise decision. In particular, we were very impressed that our Kearsley driver was well briefed and had a copy of the suggested itinerary that we had shared with Liz and he was a useful mentor when buying presents. We eventually found 'Wonder Workshop' and although they had just closed, we were made very welcome - thanks for the recommendation. Also, we recommend lunch on the balcony of the Karamba Cafe, Sea Cliff Hotel - G&T's and a superb seafood platter overlooking the Indian Ocean was a great scene setter for what proved to be a superb safari." Read full review: 10 nights in Africa; 9 on a Tanzania safari

"I count myself as very lucky for having been able to take this trip to Rwanda and Tanzania. Both countries are so beautiful, and it is a profound spiritual experience to see nature in such raw form.

From a practical standpoint, everything went smoothly, and from the moment I boarded the BA flight to Nairobi, I didn't have to give a thought to logistics, and was just able to relax and focus on the trip. This was my third trip with Expert Africa and I can't imagine using another travel agency. I really trust Expert Africa and would not hesitate to recommend them to anyone." Read full review: 14 nights in Africa; 8 on a Tanzania safari

"Overall, we enjoyed our trip especially because it provided us an opportunity to spend time with dear friends.

Although we were not entirely satisfied with Sand Rivers or Pole Pole, our dissatisfaction was mainly due to issues that could be resolved through somewhat more strict management of these properties.

Furthermore, what disappointed us about the Sand Rivers guiding may be why others think their guiding is superb. In other words, our dissatisfaction was due more to a mismatch of philosophy than any particular failing of the guide.

Suggestions to help us improve our trips or our service:

Claire was a pleasure to work with. She responded to my emails quickly and with all the information I needed.

Although we were not entirely satisfied with either Sand Rivers or Pole Pole, the reasons for our dissatisfaction have nothing to do with Expert Africa or Claire. I wouldn't hesitate to work with Expert Africa again." Read full review: 16 nights in Africa; 15 on a Tanzania safari

"Absolutely fantastic.

Sorry Claire that it has taken so long to sing your praises but you and others created the most amazing trip for us yet again ." Read full review: 23 nights in Africa; 13 on a Tanzania safari

"We had amazing safaris, and saw so much more Big Game than we dared hope. The camps were fabulous.

All the Guides, Trackers, Drivers and Ascari were of the highest standard.... Huge thanks to them all.

Diving on Mafia Island, I saw amazing corals, shark, ray, and swam with Whale Shark. Wow

Suggestions to help us improve our trips or our service:

Planning a return........" Read full review: 13 nights in Africa; 12 on a Tanzania safari

"Overall, a good combination 5 Nights in Ruaha and 4 Nights on Mafia. Would definately consider going back to Ruaha at another time to see it in the dry season.

My generic comment about the trip was Ellie at Expert Africa. She provided excellent advice, information, suggested itinaries, alternative and answered a number of silly questions. In fact when BA cancelled our flight back from Dar es Salaam, she even contacted us to see if BA were sorting it out and we were being looking after. we then had a number of text (SMS) exchanges as she check status, etc.

Apart for the BA issues above, everything worked out exactly as planned, being met and escorted between each transfer point.

I would definately consider using Expert Africa again (especially Ellie) and no hesitation recommending to friends, etc.

Suggestions to help us improve our trips or our service:

I would recommend reviewing you entries for Kwihala as the basis for the camp seems to be changing. In particular I understand it will no longer move and that the Bucket showers will be replaced by a normal shower.

The brochure, made me think where we might go, the web site help narrow down the options and Ellie provide the detailed knowledge and advice to finalist the trip including quotations. All elements were intrical and the speedy, informative response of Ellie was a key factor in choosing to book with Expert Africa. I did contact 3 providers with my initial ideas and Ellie initial response was by far the best." Read full review: 11 nights in Africa; 10 on a Tanzania safari

"We have been on a few safaris in various African Countries and without a doubt this was the best we have done.
From the initial enquiry to Claire, through to the very efficient transfers from airports to camps. It was very well organised. Thank you.

All 3 camps came up to our expectations because you had given us all the correct and relevant information.

The wildlife watching, which was principally our aim, was very very good in Selous. Obviously in Ruaha a lot of the large game had gone to find the earlier rain in the hills, but we saw so much more variety because of the rain.

So, a very big thank you to Expert Africa. We will hopefully be back for more safari experiences (when we have saved up again !!!)" Read full review: 13 nights in Africa; 8 on a Tanzania safari

"very please to have taken the advice given by Expert Africa.

Suggestions to help us improve our trips or our service:

Do think of other airlines apart from BA" Read full review: 10 nights in Africa; 9 on a Tanzania safari

"It was a wonderful trip - we never expected to see quite so much game, and to have quite such close encounters.

Suggestions to help us improve our trips or our service:

This is not a criticism - just a suggestion... There's a lot of literature sent out and it might be helpful if some of the salient points, such as baggage weight restrictions and the requirement for yellow fever innoculations, could be emphasised either by e-mail or over the phone once a booking is confirmed." Read full review: 8 nights in Africa; 7 on a Tanzania safari