Hotel Helmeringhausen

Reviews of Hotel Helmeringhausen

Good(73%) From 16 travellers
Excellent
3
Good
5
Average
7
Poor
1
Terrible
0
Below are independent comments from 16 of our travellers who have visited Hotel Helmeringhausen, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
K+R, J+P from Stirling
Arrived on: 3-Oct-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

An oasis of calm

Hotel Helmeringhausen was a stop on the way for us, but a surprisingly lovely stay.

It has a beautiful garden to sit outside the rooms, with really interesting birds to watch.

A short walk up the little hill behind the hotel brings you to a sitting area to watch the sun go down over a wide view, before returning for some nice food.

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Mr W & Ms W from NL
Arrived on: 24-Jun-2018 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Facilities:
Poor
Poor

Unusual stopover in Helmeringhausen

We had a separate house from the main lodge, which was nice as it gave us a lot of privacy and our own garden and parking area. The room was very spacious.

It was a bit odd that there were no cups or glasses in the house at all and we could only get them (along with everything you'd need to self cater) with a deposit.
In general the amount of warnings on the walls of the lodge suggested that they don't really trust their guests.

Despite this the service was really friendly and the food lovely. We also enjoyed the short walk up a hill behind the lodge to enjoy the sunset.

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Mr & Mrs W from London
Arrived on: 3-Mar-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average

Hotel Helmeringhausen review

It was surprising to find quite a large hotel in such a small place!

Helmeringhausen comprises a garage, a shop and the Hotel which is perfectly adequate for an overnight stop.

We didn't encounter the rude side of the owners which we had heard about. The staff were friendly. There was an adequate set price dinner but the breakfast wasn't great.

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Mrs C from Shrewsbury
Arrived on: 6-Jan-2018 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Poor
Poor

Disappointing

This hotel was poorly run, staff didn't look like they wanted to do any work, it was all bit of an effort, when we arrived we may have been the only guests, until a car broke down & it was Sunday so no one was available to do any repairs, so we had some company but we can't have given them a lot of work!

The room was so hot with a noisy fan that we had to try to reach a plug in order for it to be effective.

The windows were poorly fitting & it would have been easy for anyone to break in or creepy crawlies to come in.

The food was a poor & I wouldn't recommend this as a stopover.

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Mr D from Farnham
Arrived on: 3-Jan-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent

A good and relaxing place to stop

Very relaxing, with helpful staff.

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Mr & Mrs P from Hook
Arrived on: 15-Oct-2017 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Poor
Poor
Service:
Terrible
Terrible
Food:
Poor
Poor

The Faulty Towers of Namibia

Fortunately we only spent one night here and that was one too many.

Staff were generally quite rude, the room was very basic, with a small very uncomfortable double bed. The food was poor with no choice. The pool area was quite dirty, the sun beds were stained and there was a dead rodent floating in the pool.

Generally a very unpleasant experience.

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Expert Africa comments

We were very disturbed to get this feedback and we will keep a close eye on feedback coming back from further travellers to this lodge and will not hesitate to stop recommending it if we think it is not up to standard.

Mr R & Mrs M from UK
Arrived on: 8-Feb-2017 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average

Hotel Helmeringhausen

We had thought beforehand that it would have been possible to spend more time at Dabis, and therefore less here. However that was not possible.

The hotel was adequate, but not the best place to spend a day !

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Ms R & Mr M from York
Arrived on: 8-Aug-2016 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Good
Good
Service:
Average
Average
Food:
Average
Average

Hotel Helmeringhausen review

This was an extremely useful stopover, and something of an oasis, with an attractive garden.

The room was spacious and perfectly comfortable, though the instructions from management were rather on the negative side.

The supper was at a fixed time, and fairly basic though adequate.

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Mr & Mrs H from Cambs.
Arrived on: 25-Jul-2016 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Hotel Helmeringhausen review

A useful stopover between Sossusvlei & Fish River Canyon or Luderitz. (Helmeringhausen is just a collection of around half a dozen buildings so there is nothing of interest to do here.)

The room was a bit dated but clean. Very quiet - only one other couple there.

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Mr C & Mrs L from UK
Arrived on: 29-Sep-2015 Stayed for: 1 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Average
Average
Service:
Average
Average
Food:
Good
Good

Hotel Helmeringhausen review

A quite nicely done hotel and garden but not over welcoming compared to many other places.

Lots of notices of what not to do around the hotel and rooms..

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