"The overall experience was excellent! Maruska was a wonderful partner in planning the trip and was very responsive to requests or needs we had. Everything works so smoothly: drivers were on time to pick us up; the quality of the guides was superb; the accommodations were good; and, the cars were in good condition.
A few recommendations for future travelers:

• If you have heat sensitivity, make sure you mention it and ask for tents in shaded areas, if it all possible.

• Bring extra money to tip at the lodges – not just drivers, guides and housekeepers – the entire lodge staff expects to be tipped.

• Luggage size and restrictions are not quite as limited as mentioned in the itinerary. As a note: Maruska was so very helpful in tracking down information directly from the airline providers… and, that helped to relieve the stress of restricted weight/size limits, especially, for a six week long trip.

Suggestions to help us improve our trips or our service:

I will be contacting Maruska in the near future to plan another trip to Africa, it was a fabulous experience!" Read full review: 15 nights in Africa; 6 on a Botswana safari

"I honestly never use travel agents as I am in the travel industry myself and love to plan things on my own but I am converted.

Expert Africa made this sooooooo easy. We never felt like we were on the back foot.

Drivers were at the airport to pick us up on time, same with the lodges.

Thank you all! All was wonderful." Read full review: 7 nights in Africa; 4 on a Zanzibar holiday

"We had a wonderful holiday! I highly recommend all of the Asilia camps we visited due to their high quality of guides and staff, facilities and food. White Sands Villas was a delightful splurge.

Suggestions to help us improve our trips or our service:

Keep up the good work!" Read full review: 18 nights in Africa; 13 on a Tanzania safari

"These comments are very specific to us and might not be relevant to most of your clients. First and foremost, we were very happy with Expert Africa and can't find anything negative to say. Lyndsey was always helpful and responsive. The outfitters, guides and drivers were all excellent.

This was our sixth trip to East and South Africa, some of which were long and covered multiple countries. Only two were done with groups. This trip was very much a bucket list trip for us as we're 77 and 81 and finding physical limitations to our travel. (Our first trip to Africa was stopping in Nairobi on our way to India. We rented a jeep, a tent and two sleeping bags and drove all around the country.)

We had alway planned at some point to visit the Mountain Gorillas. We chose to go to the "easiest" accessible group. The trackers found the group deep in the brush and much which made getting to them difficult. The porters were a great help, always there to help us through the mud. It was a great experience but we were so exhausted by the day, we passed on the second. Realized our limitations but were really happy with the single visit.

Rwanda is an incredibly beautiful country with wonderful people, many of whom are survivors of their genocide. That realization can make a visit more complex than with other countries in the region but it was important to us. The current situation with respect to what was happening just miles away in the Congo was hard to ignore. What is presently going on in the U.S. and its worldwide implications made it even harder for us to be tourists as was the case on our other trips. So even though we were not worried about our personal safety, we just didn't feel comfortable going to the south to see the chimps. Note that we had hoped to see life along Lake Kivu but that wasn't possible in the present circumstances. One thing we were able to do with those days was to spend more time with a variety of the local people and engage in serious discussions with them.

We had spent a lot of time in the Serengeti on our Kenya trip and in 2011 on a long trip to Tanzania. Both these trips were in the dry season in the northern Serengeti. This time we decided to go the southern Serengeti to see the height of the migration. Our experience was great but not what we expected. The Nomad mobile camp was wonderful but the migration had passed a couple of days earlier. The first night in the camp there was an enormous rain storm that lasted well into the next day. The result was that the Southern Serengeti was flooded and most of the roads were impassible. We had a couple of interesting fun days going mostly overland for hours though the muck to catch up with the migration.

One thing we didn't realize is that the elephants and cape buffalo disappear into the forrest during the migration. We never saw a cape buffalo (except from the plane) and only two isolated elephants. We did see many groups of lions, a surprising number of cheetahs, a couple of leopards and many giraffes. In terms of what we enjoy the most, I'd recommend a dry season trip to the northern Serengeti. We also had similar experiences in terms of seeing a greater variety of large animals in Zambia and South Africa. But the main reason for our trip was the Mountain Gorillas so we're happy." Read full review: 16 nights in Africa; 8 on a Rwanda safari

"A trip of a lifetime!

We really enjoyed every minute of it, from the flights to the accommodations to the game drives, all was perfectly organised and it felt like a true holiday, thank you!" Read full review: 5 nights in Africa; 5 on a Tanzania safari

"We have been very lucky to have done many safaris. This was one of our favourite ones.

There was a lovely contrast between the two camps and game parks. We were also very fortunate to have the same guide, Godwin, with us at Kuro who had been with us 11 years ago taking our family on a week long trip. We loved being with him again.

We saw a huge amount of game and birds in both Parks, but I am not sure if we would go in November again as we were unlucky with the short rains and had rain most days, some of which was torrential!

However, the upside was that there were very few other people around in either Park and we felt, while in Lamai, that we had the Serengeti to ourselves as didn’t see another game truck on one day. We would definitely choose to pick Nomad camps again as they are extremely well run and with great guiding.

Suggestions to help us improve our trips or our service:

None, you provide very good trips and service." Read full review: 8 nights in Africa; 8 on a Tanzania safari

"This is my second trip to Tanzania and organized by Expert Africa. As the first one, everything was well organized which made the trip stress free: from the time I arrived in Tanzania until I left Kenya. Even the transfer from Tanzania to Kenya went smoothly.

Just a minor issue with wasn't really a problem: I was supposed to be guided through immigration when I landed in Kilimanjaro airport but no one was there. That wasn't an issue because it was my second there and I already know my way around. But it would be different if it was my first time.

When I landed at Wilson airport Nairobi, at first I couldn't find my transfer because my driver arrived earlier and was park on another street. Thanks to Expert Africa confirmation invoice I had all phone number needed and could get a hold of him.

Expert Africa cover every aspect of the trip and helps you plan a great trip. You can ask them any questions, they will have the answers. Lyndsey knows the area and the camps very well and did an excellent job at organizing this trip for me.

Overall, I enjoyed that trip better than the last one. Of course, there is a good amount of luck involved (weather and having my own car every time). I could see all animals I wanted and it allows to understand better what I am looking for in future safaris.

Lyndsey assisted me when there was a change with my international flights which disorganized the initial trip. Thanks to her experience and knowledge of the camps we could work out a new trip which over all I think turned out better." Read full review: 14 nights in Africa; 7 on a Kenya safari

"This was the most amazing trip to Tanzania ever. With the help of Jessica at Expert Africa everything went like clockwork and she has always been on hand to help with any queries even while travelling.

Great service with exceptional attention to detail that made such a memorable experience for us.

Would always use Expert Africa" Read full review: 15 nights in Africa; 14 on a Tanzania safari

"Our trip was a dream come true. It was clear from my first call to Expert Africa that you had a lot to offer.

You were smart listeners, patiently crafting a great trip that matched our best hopes." Read full review: 14 nights in Africa; 12 on a Tanzania safari

"We would absolutely recommend Expert Africa to anyone. From our first call to our last it was excellent service.

We were placed with Jessica Plumb based on the area we desired to travel. She guided us with care and precision answering any and all questions we had. The attention to detailed planning was felt throughout the trip! We could not have asked for anything more!

The Nomad team was top notch. You can tell by talking to them they are a wonderful company with little turnover. They are a family and value their guest. The accommodations, although all different were excellent and the service was first class. The food was AMAZING. We really had no idea what to expect but it was delicious. The guides take ownership in making sure their guest see everything they possibly can. Wifi was a pleasant surprise and much appreciated to communicate briefly with those back home. Without a doubt we will assist in talking to anyone about our trip and the excellent service we received!

It's hard to say what was our favorite because we loved each and every minute! We have said again and again we could not have been treated any better any where else! We hope to return and WILL use Expert Africa.

Feel free to use any of our quotes!

Suggestions to help us improve our trips or our service:

can not think of one thing
Just make sure we have another excellent person next time and please let the Nomad team know how wonderful they were!" Read full review: 10 nights in Africa; 9 on a Tanzania safari