"We had a fabulous holiday and absolutley adored Rwanda. Chimpanzee trecking was very hard work but we did it. Saw lots of Golden Monkeys in the gorgeous Bamboo forest and about 14 Gorillas in the Virungas - one chased us - wanted to play apparently - but I certainly led the advance of the retreat! Of course Virunga Lodge was our heaven.

Excellent guide in Rwanda

Patrick was helpful, courteous and knowledgeable. Everything one could ask for.

The cancelled flights and lost luggage were most annoying but we got over that and the agents got our luggage to us after 2 days so not too bad in the end. Shooting Star found us bits to get by on including a size 12 bikini for my size 16 body ! not pretty sight but did allow me to swim.

All your agenbts were completely efficient

Thought Stone Town was the dirtiest place we had ever visited and one night was definately enough. It does not in anyway compare with Marrakesh. There was more litter and dirt in one square foot of Stone town than in the whole of Rwanda. And where was hell - being inside the old underground slave cell - totally atmospheric and hauntingly awful.

Suggestions for improvement:

No you seem to have it spot on - maybe a secreatary to help fill in this form!!

Thank you for a wonderful holiday" Read full review: 14 nights in Africa; 6 on a Zanzibar holiday

"We had such a great time, this was our first experience of Africa, and we now know what the fuss is about.

The people, the climate and the landscape made our time there magical and one day we will go back.

Suggestions for improvement:

We suggest that guests book a day room at The Slipway at Dar on arrival and prior to transfer to Mafia.
We wished we had done this as when we arrived the shops etc were shut at first (it was early on a Sunday morning) and we were exhausted and needed a bed & a shower!" Read full review: 8 nights in Africa; 7 on a Tanzania safari

"We were very happy with our trip.

Suggestions for improvements:

It is always joyful and useful to talk to someone who knows so much about the country we were going to. The suggestions we got from you were excactly what we wanted, therefore we are very happy with our trip and are looking forward to doing it again, maybe Katawi nex time." Read full review: 10 nights in Africa; 9 on a Tanzania safari

"We have had a marvellous holiday which went according to plan. Whenever we arrived at a new destination there was always someone to meet us and the whole experience was completely hassle free.

We were both very pleased we had been advised to go to the Selous and both the camps we visited were absolutely perfect for us. The only mistake we made was in deciding to stay at a beach resort for 4 nights. We are much happier where there are interesting places to potter around and we are keen to try and learn about the places we are visiting.

I think Ellie understood our requirements very well: she did not mind how many times we asked her opinion and never failed to answer our queries.

We used Sunvil last year to go to Chile and Argentina and are pleased that we had the same high standard of service again this year." Read full review: 23 nights in Africa; 8 on a Tanzania safari

"Excellent. We enjoyed all aspects of our trip and were impressed with the accuracy of EA's descriptions of the various parts of our holiday and what we might expect. The lists of what to pack etc were also extremely helpful, as was the Brandt guidebook.

I should also mention Claire Scott, who dealt very efficiently with our holiday arrangements whilst Eleanor was away." Read full review: 13 nights in Africa; 6 on a Tanzania safari

"The Expert Africa website is a great starting point - it is rare to get so much information including honest assessments from EA about the lodges. The in depth practical information is very useful.

Ellie could not have been more helpful and friendly. The lodges that she suggested for us were perfect - she really listed to what we said about the type of holiday and accommodation we were after. We spent a lot of time talking through the pros and cons of different venues and it was refreshing to speak to a tour operator who would give you their own views.

We had a fantastic time and can't thank Expert Africa enough for all your help and careful planning!" Read full review: 13 nights in Africa; 9 on a Tanzania safari

"This was really the experience of a lifetime. I thoroughly enjoyed the whole trip from start to finish. Lake Manze was just what I was looking for from a safari experience and Shooting Star Lodge was the ideal place to go to relax and enjoy the sun afterwards.

There are two VERY minor points to do with travelling. The driver from Kearsley who picked me up from the airport did not know what time I was to be collected the following morning to be returned to the airport. The driver was waiting when I got to reception in the morning, but it would have been good to know the time in advance. Also, Coastal Aviation tranferred me from the domestic to international terminal on my return, which was very easy, but it would have been good to know that this would happen in advance.

Suggestions for improvements:

The website is excellent with a great deal of helpful information to help in planning the trip. When trying to select a hotel in Zanzibar, however, the lack of clear pricing made it quite difficult to establish which hotels would be within my price range. Claire was very helpful when I phoned to ask her advice, but I had initially discounted being able to book at Shooting Star Lodge because the website pictures suggested that it would be well outside my price range.

The information booklet was great with lots of very helpful information for trip preparation.

I would definitely used Expert Africa for booking a future trip. Thank you for all your help." Read full review: 12 nights in Africa; 6 on a Tanzania safari

"The trip was good and well organised. Unfortunately we were both `under the weather ` slightly due to a cough bug so probably didnt enjoy it as much as we should but that is life!!

It was certainly lovely seeing all the animals in the wild and appreciating how everything is inter related in the survival there.

Suggestions for improvement:

Perhaps a smaller hotel which is more personal in Dar would be nice especially after the good service we received at the camps etc." Read full review: 11 nights in Africa; 10 on a Tanzania safari

"I got more than expected, and it says a lot. The level of informations were of a very high standard before departure and the service at the camps and on game drive was excellent.

It was not very but at least 110% satisfactory." Read full review: 13 nights in Africa; 12 on a Tanzania safari

"An amazing Tanzanian safari experience in Selous & Ruaha - better than we could possibly have hoped for. Zanzibar is overrated - would not return there." Read full review: 14 nights in Africa; 8 on a Tanzania safari