Zimbabwe: reviews from our travellers

"Our trip was amazing!

Lucy could not have done a better job of meeting our needs. Her knowledge of the camps allowed her to help us make choices that would be good for us.
If she didn't have the information, she would find a colleague who did.

Everything was seamless." Read full review: 8 nights in Africa; 6 on a Botswana safari

"Our trip was wonderful. We loved each camp for different reasons, so we are not able to pick a "favourite", and that's a good thing. We would return to each of them.

Everything was as expected and described, with 2 minor exceptions: our transfer from Batonka Guest Lodge was to arrive at 8 am, giving us time to have breakfast at 7 am, but he arrived at 7 am, so there was a bit of a rush. I would have preferred to know this in advance.

The other exception was certainly to our advantage: apparently the road transfer from Hwange Bush Camp to Somalisa Expeditions is not a comfortable journey, so the owner of Hwange Bush Camp arranged for us to fly, and we were told he covered the cost on his own. He has apparently communicated this to agents (including Expert Africa).

Suggestions to help us improve our trips or our service:

Not much to suggest, only this: perhaps consider updating the general description of Zimbabwe, as a lot has changed in the last year. You should know that when we mentioned we had booked with you, many other travellers (and some of the camp staff) said "oh, they have an excellent website". Thank you." Read full review: 14 nights in Africa; 11 on a Zimbabwe safari

"It was a most rewarding experience. I lived in the country many years ago and was gratified to see that no matter what difficulties they face, the people are as welcoming and open and friendly as I remember. There are definitely challenges ahead, but I hope that there will be a gradual improvement in the economy. To this end, I would encourage tourists to visit the whole of Zimbabwe, and not just the outer northwest corner. The Eastern Highlands are indescribably beautiful, as are the Matobo Hills, Great Zimbabwe and the Zambezi Valley.

I suppose the unexpected thing about our trip was that apart from a delightful train journey which gave us double the travel time we had paid for, things actually do work. There were unavoidable delays from time to time, but there were no glitches in the arrangements made for local transfers or accommodation.

All in all it was a wonderful three weeks, and my thanks to EA for their excellent service.

Suggestions to help us improve our trips or our service:

No improvements possible on the service we received from both Freddie and Claire.
We were picky and difficult and not altogether consistent, and they managed us brilliantly, thanks so much." Read full review: 20 nights in Africa; 16 on a Zimbabwe safari

"The whole trip was seamless, transfers where all there when they where meant to be. Ilala Lodge was lovely and camp Hwange was fantastic." Read full review: 11 nights in Africa; 11 on a Zimbabwe safari

"My husband and I, and our two sons (aged 16 and 18) took this vacation just before our 18 year old went to college, so we wanted to spend quality time together. This trip exceeded our expectations.

From the moment we got off the plane in Lusaka, and were met by a driver, to the moment we were dropped back at Victoria Falls airport on our last day, the trip exceeded our expectations.

With the number of connections, hotels, drivers, activities etc that we built in, we were expecting complications and disasters, but every single thing happened smoothly, exactly as we were told it would.
We can't thank Lucy enough!!

Given the overall trip, we would return to Mwaleshi and Tafika. We probably wouldn't return to Davisons Camp or to Victoria Falls.

Suggestions to help us improve our trips or our service:

Everything went really well. We were very happy.

Thank you so much for everything you did.

We can't recommend your services highly enough!" Read full review: 17 nights in Africa; 8 on a Zambia safari

"This was my third safari, and my wife's second, and by far our favorite.

We would gladly go back to Zambia and visit these parks again. We enjoyed every camp, with Kafunta best for driving, Island Bush and Three Rivers best for walking, and Chongwe best for boating and canoeing.

Expert Africa's arrangements worked perfectly, with all transfers on time and no difficulties with any of the reservations." Read full review: 16 nights in Africa; 11 on a Zambia safari

"great trip which we will remember over and above our other safari trips in Africa for the quality and variety of the animals, the staff at the camps and the Vic Falls hotel.

We will also remember the great support provided by Lucy Copson when things went a little off schedule - that was really appreciated in a difficult period." Read full review: 12 nights in Africa; 6 on a Zambia safari

"Brilliant camps and wonderful activities.

Slight problem with transfers:
Transfer from airport involved waiting for others to get through immigration and then stops at various hotels.
Never informed of time of transfer to Hwange.
Transfer from airport at end forgotten.
Never informed of time on last day." Read full review: 10 nights in Africa; 10 on a Zimbabwe safari

"Awesome trip, ready to go back.

Everyone was friendly. Seen lots of animals.

And Victoria Falls are beautiful." Read full review: 6 nights in Africa; 3 on a Namibia trip

"Trip entirely met expectations and organisation was faultless with good steers on content

The excellent detail on website helped choose with Tracy the best options" Read full review: 16 nights in Africa; 8 on a Botswana safari