Reviews of safaris to Victoria Falls
We have always listened to our travellers, and now you can learn from them also. Below are links to feedback from recent trips - these are their views, not ours! See what they think of us, and about our trips to Africa:
Ms S
Mountain View
"My Feb 2017 trip"
I visited Botswana and 1 other country between 25 Feb 2017 and 3 Mar 2017
"When booking a safari for the first time you really have to rely on a good travel service. We felt that Maruska understood our priorities and budget and prepared a good itinerary.
The choice of facilities was perfect. The ground transportation between airports and lodges all went smoothly and the rides were comfortable. The description of the itinerary from Victoria Falls to Botswana was slightly inaccurate but it was actually easier than described (no river crossing between Zimbabwe and Botswana) so that was fine.
It was great how the drivers also helped navigate the exit and entry processes and we never felt unsure about what to do. The itinerary allowed for an independent visit but with the logistics all covered, which was just what we wanted.
Suggestions to help us improve our trips or our service:
A more detailed brochure with photos of the properties and description of services would have been nice in advance, just to whet our appetite for the experience. I felt a little unsure about what it would really be like, but fortunately everything was great." Read full review: 6 nights in Africa; 3 on a Botswana safari
The choice of facilities was perfect. The ground transportation between airports and lodges all went smoothly and the rides were comfortable. The description of the itinerary from Victoria Falls to Botswana was slightly inaccurate but it was actually easier than described (no river crossing between Zimbabwe and Botswana) so that was fine.
It was great how the drivers also helped navigate the exit and entry processes and we never felt unsure about what to do. The itinerary allowed for an independent visit but with the logistics all covered, which was just what we wanted.
Suggestions to help us improve our trips or our service:
A more detailed brochure with photos of the properties and description of services would have been nice in advance, just to whet our appetite for the experience. I felt a little unsure about what it would really be like, but fortunately everything was great." Read full review: 6 nights in Africa; 3 on a Botswana safari
Overall trip
Excellent
Mr BG
Newport Coast
"My Feb 2017 trip"
I visited Botswana and 1 other country between 13 Feb 2017 and 26 Feb 2017
"Great trip, well planned and executed."
Read full review: 13 nights in Africa; 10 on a Botswana safari
Overall trip
Excellent
Mr & Mrs J
WMD
"Very good"
I visited Zimbabwe between 20 Jan 2017 and 30 Jan 2017
"We had a really lovely holiday , different from what we normally have . Many thanks to expert Africa ."
Read full review: 10 nights in Africa; 10 on a Zimbabwe safari
Overall trip
Excellent
M & M of
Auckland
"My Dec 2016 trip"
I visited Namibia and 2 other countries between 4 Dec 2016 and 21 Dec 2016
"A memorable experience which fulfilled all of our expectations. Having visited Africa 25 years ago we were always keen to return and it did not disappoint!
We will return again! A great family holiday." Read full review: 17 nights in Africa; 11 on a Namibia trip
We will return again! A great family holiday." Read full review: 17 nights in Africa; 11 on a Namibia trip
Overall trip
Excellent
Mr I & Mrs W
Dorset
"A great safari experience"
I visited Zimbabwe between 15 Nov 2016 and 25 Nov 2016
"The trip was well organised and met our expectations. Claire has arranged a number of trips for us over the years and this was to the usual high standard.
We arranged our own flights and the ground arrangements worked well with this. It did appear that the transfer from the Hide back to the airport may have cut it a bit fine, however it worked out well in the end.
The only other observation I would make is that this time of year (mid November) does seem to be the time when travel trade reps are on familiarisation trips and this can change the dynamic in the lodges. Something perhaps that customers need to be aware of." Read full review: 10 nights in Africa; 10 on a Zimbabwe safari
We arranged our own flights and the ground arrangements worked well with this. It did appear that the transfer from the Hide back to the airport may have cut it a bit fine, however it worked out well in the end.
The only other observation I would make is that this time of year (mid November) does seem to be the time when travel trade reps are on familiarisation trips and this can change the dynamic in the lodges. Something perhaps that customers need to be aware of." Read full review: 10 nights in Africa; 10 on a Zimbabwe safari
Overall trip
Excellent
Mr & Mrs H
Woodbridge
"My Nov 2016 trip"
I visited Namibia and 2 other countries between 6 Nov 2016 and 25 Nov 2016
"This was our third trip with Expert Africa, again we were very happy with everything provided by them.
Our initial delay was out of Expert Africa's control.
However, the help provided by Tracy was excellent - starting with late night texts and emails then further phone calls. She arranged alternative accommodation and kept us informed.
Wilderness Safari staff at Windhoek airport, especially Priscilla, were exceptionally helpful in dealing with our car hire problems, then escorting us to our accomodation in Windhoek - Bidvest delayed us so long that it was dark before we left the airport.
Priscilla then ensured that our late arriving luggage was sent on to us." Read full review: 19 nights in Africa; 11 on a Namibia trip
Our initial delay was out of Expert Africa's control.
However, the help provided by Tracy was excellent - starting with late night texts and emails then further phone calls. She arranged alternative accommodation and kept us informed.
Wilderness Safari staff at Windhoek airport, especially Priscilla, were exceptionally helpful in dealing with our car hire problems, then escorting us to our accomodation in Windhoek - Bidvest delayed us so long that it was dark before we left the airport.
Priscilla then ensured that our late arriving luggage was sent on to us." Read full review: 19 nights in Africa; 11 on a Namibia trip
Overall trip
Excellent
Mrs S
Brentford
"Memorable experiences in Namibia & Botswana"
I visited Namibia and 2 other countries between 24 Oct 2016 and 14 Nov 2016
"We had an outstanding trip with so many memories of stunning landscapes and wildlife that we will never forget. Both fully lived up to our hopes and expectations. We did find the driving in Namibia to be gruelling at times due to the condition of the mainly gravel roads and the necessity to drive relatively slowly, making for some long journeys - in particular the journey between Swakopmund and Twylfontein.
Our itinerary in Namibia took us to a variety of places and experiences that were all very different from each other, and each worth the visit. In Botswana it was mainly about the wildlife, though we also enjoyed the beautiful setting of the Okavenga Delta and meeting lots of Botswanans, who without exception were friendly and welcoming.
Finally, except for not getting the type of vehicle we were expecting (though Bidvest & Tracy from Expert Africa did contact us to offer to change, which we decided against) every aspect of the organisation of the trip went without a hitch. We were also impressed that the company paid the difference in flight prices between Windhoek & Maun after Air Namibia cancelled all these flights from the beginning of November and we had to be rebooked onto SA Airways." Read full review: 21 nights in Africa; 11 on a Namibia trip
Our itinerary in Namibia took us to a variety of places and experiences that were all very different from each other, and each worth the visit. In Botswana it was mainly about the wildlife, though we also enjoyed the beautiful setting of the Okavenga Delta and meeting lots of Botswanans, who without exception were friendly and welcoming.
Finally, except for not getting the type of vehicle we were expecting (though Bidvest & Tracy from Expert Africa did contact us to offer to change, which we decided against) every aspect of the organisation of the trip went without a hitch. We were also impressed that the company paid the difference in flight prices between Windhoek & Maun after Air Namibia cancelled all these flights from the beginning of November and we had to be rebooked onto SA Airways." Read full review: 21 nights in Africa; 11 on a Namibia trip
Overall trip
Excellent
Ms P
San Francisco
"Good trip"
I visited Tanzania and 1 other country between 10 Oct 2016 and 22 Oct 2016
"Despite the flight debacle with Kenya Airways, we had a good time in Africa.
We were very pleased with the itinerary and activities planned for us by Maruska, who was very professional and helpful. All the hotel recommendations were really nice, although more on the expensive side.
For overnight stay, we would have preferred to stay at a mid-scale property like Rivertrees Inn than upscale property like Arusha Coffee Lodge." Read full review: 12 nights in Africa; 6 on a Tanzania safari
We were very pleased with the itinerary and activities planned for us by Maruska, who was very professional and helpful. All the hotel recommendations were really nice, although more on the expensive side.
For overnight stay, we would have preferred to stay at a mid-scale property like Rivertrees Inn than upscale property like Arusha Coffee Lodge." Read full review: 12 nights in Africa; 6 on a Tanzania safari
Overall trip
Good
Ms L
Minneapolis
"My Oct 2016 trip"
I visited Botswana and 1 other country between 8 Oct 2016 and 26 Oct 2016
"I had a wonderful experience as did my friends.
It was well planned. I was worried we were moving to much but as we did it all made good sense.
We saw more then I could have imagined and the staff were beyond helpful." Read full review: 18 nights in Africa; 10 on a Botswana safari
It was well planned. I was worried we were moving to much but as we did it all made good sense.
We saw more then I could have imagined and the staff were beyond helpful." Read full review: 18 nights in Africa; 10 on a Botswana safari
Overall trip
Excellent
Carolita
UK
"I wrote a blog."
I visited Tanzania and 3 other countries between 8 Oct 2016 and 22 Oct 2016
"If I had had any doubts or fears of taking this trip to Tanzania they were dispelled completely. I found Expert Africa as a company, by accident and would turn to them again for a future visit in a heartbeat.
There was no question however trivial that was not explained fully and my complicated itinerary ran like clockwork. Yes, it was an expensive trip but I was travelling alone and to some more remote parts of the Serengeti so my safety and health was important to me.
I have to thank Richard and the staff at Expert Africa whose current knowledge and expertise about my trip was exemplary. I was a complete stranger to them yet there was minute attention to all the details.
The experience will stay with me for a lifetime. So many thank you’s." Read full review: 14 nights in Africa; 6 on a Tanzania safari
There was no question however trivial that was not explained fully and my complicated itinerary ran like clockwork. Yes, it was an expensive trip but I was travelling alone and to some more remote parts of the Serengeti so my safety and health was important to me.
I have to thank Richard and the staff at Expert Africa whose current knowledge and expertise about my trip was exemplary. I was a complete stranger to them yet there was minute attention to all the details.
The experience will stay with me for a lifetime. So many thank you’s." Read full review: 14 nights in Africa; 6 on a Tanzania safari
Overall trip
Excellent
515
reviews of Victoria Falls by travellers since August 2007
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