Heinitzburg Hotel

Reviews of Heinitzburg Hotel

Good(84%) From 28 travellers
Excellent
9
Good
17
Average
1
Poor
1
Terrible
0
Below are independent comments from 28 of our travellers who have visited Heinitzburg Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs H - Essex
Arrived on: 24-May-2013 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Heinitzburg Hotel review

Friendly staff, great views and a good restaurant. Just what you want after a long flight

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SBD - Namibia in May
Arrived on: 1-Mar-2013 Stayed for: 1 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Average
Average

Heinizburg Hotel review

an OK-ish property with excellent location - beautiful views over the city. the room was a bit dark and smelled stale. the food was very good. our guide Adolf (who showed us the city) was also very good.

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Mr & Mrs L - Staffordshire
Arrived on: 25-Oct-2012 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Excellent
Excellent

Lovely hotel, but .......

Glass of champagne on arrival, room was beautiful.

However, after 36 hours travelling we were keen to eat dinner quickly and have an early night. The restaurant staff took over 30 minutes to produce an English menu and there were no cold beers. When the food eventually arrived it was delicious.

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Mr J & Ms J - 15 Trip to Namibia
Arrived on: 29-Sep-2012 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Excellent
Excellent
Facilities:
Good
Good

Still the best place to start a trip

Our usual pleasant stay was slightly marred this time by some service issues ie we were not offered a welcome drink as normal though others were and in the morning we were phoned and chased over to breakfast, being told it had closed when it had not. We therefore rushed over for nothing (with wet hair!) only to receive an apology from the receptionist who had called us admitting she had forgotten it was the weekend (because every day seems the same to her in the hotel industry she said) and breakfast was half an hour later. Not a good start to our day or the holiday. They did however help with the tyre problem we had with the car company by phoning them for us so this was helpful .

We enjoyed a very good dinner but it was a shame they don't sell glasses of champagne in the evening which we would have liked with our oysters and only full bottles are available at night apparently which we thought restrictive.

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Mr M & Dr K - Massachusetts, USA
Arrived on: 5-Sep-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Heinitzburg Hotel review

Absolutely outstanding! The accommodations, staff, and food was superb!

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Ms T & Mr B - France
Arrived on: 20-Nov-2011 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Heinitzburg Hotel review

The restaurant setting is lovely. All the staff impeccable and friendly.

The food was a little bit too "inventive" and the flavours too forced, even for adventurous foodies like us.

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Prof. & Mrs S from Edinburgh
Arrived on: 30-Sep-2011 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Excellent
Excellent

Heintzburg Hotel, Windhoek

We arrived off the early morning flight, knowing our room would not be available until later in the day; it was ready at 1.30.

After 20 hours of travel we would have appreciated a warmer welcome, with quickly-served tea/coffee, and an indication of where the loos were/where we could wash.

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Mr J & Ms J - 15 Trip to Namibia
Arrived on: 2-Oct-2010 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Stylish Start

Another great first night stay in this fabulously refurbished bolthole. Professional and friendly service with a delicious dinner and lavish breakfast on the terrace.

When our room was not quite the one we had expected the receptionist obligingly moved us without fuss.

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Mr and Mrs M from East Sussex
Arrived on: 16-Sep-2010 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Surreal night at the Heinitzburg Hotel

Although the hotel couldn't be faulted for its service or comfort, it wasn't our type of hotel. It would have been well suited in a European city, but had no 'African' feel or connection to Namibia.

We decided to eat there that night, as the view was so good from the terrace. However, the wine list was very over-priced and the food, although good, was rather pretentious. Having waiters wearing white gloves and whisking off silver tureens in unison, felt very peculiar in the middle of a small African city.

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Ms J & Dr S - London
Arrived on: 4-Oct-2009 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good

Heinitzburg Hotel review

Good location and very comfortable rooms. Nice having a beer while looking out over the city.

Food good but it did take an absolute age to get our bill (ended up going back to room & then coming back 10 minutes later & it still wasn't ready, and after our journey from the UK we were zonked)

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