Reviews of Heinitzburg Hotel
Wildlife sightings and reviews
41 independent comments and wildlife information from our travellers who have visited Heinitzburg Hotel and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
"Good First Night"
Dinner arrangements and service slow and chaotic though food itself as delicious as always. No time to try dessert though as so protracted and even kept waiting to sign bill first at the table then by the bar and when we gave up they finally came to the room by which time we were already in bed! Other diners were complaining about the service and giving people a sorbet as an apology did not go far enough. At the start we had to ask for menus after being kept waiting for ages and for some reason our glasses were removed at one point when we were only half way through our bottle of wine.
Things seemed less organised generally than before and eg housekeeping were re-making the bed and tidying the room under the impression we were there another night as we were packing to leave and check out which was a bit offputting.
Breakfast on the terrace was as enjoyable as ever but again service eg provision of coffee and clearing away used dishes was a bit lacking.
All in all the experience wasn't as smooth as previously and didn't inspire confidence." See all these reviews: 14n in Namibia
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