Reviews of safaris to Maasai Mara National Reserve
110 holiday reviews from our travellers of holidays which include Maasai Mara.
Mrs B
Edinburgh
"Wonderful Kenyan holiday"
I visited Kenya between 26 Nov 2016 and 7 Dec 2016
"Everything about our Kenyan holiday was fantastic from game viewing to relaxing at the coast.
Thanks to Richard Trillo for organising it all and for his suggestions of Laikipia Wilderness and Kinondo Kwetu both of which were outstanding." Read full review: 11 nights in Africa; 11 on a Kenya safari
Thanks to Richard Trillo for organising it all and for his suggestions of Laikipia Wilderness and Kinondo Kwetu both of which were outstanding." Read full review: 11 nights in Africa; 11 on a Kenya safari
Overall trip
Excellent
Ms F
HollandPark
"Christmas 2016"
I visited Kenya between 22 Nov 2016 and 1 Jan 2017
"This trip was great and the camps a good mix.
Another time if going at Christmas ( we had requested Rekero) I might avoid Rekero simply for the Mara being so busy over Christmas but I would certainly highly recommend it for other times - it is a fabulous location.
On the last day we had a very long wait ( 12 noon to the planned 11pm flight out - delayed to 1.30am the next day) and it would have been nice to have had a place booked with a day room. We organised this ourselves in the end, or rather Darren of Kicheche Bush Camp organised it. However overall the trip worked perfectly and met our expectations.
All camp managers were simply splendid and the guides all knowledgeable - Andrew at Kicheche Laikipia and Charles at Kicheche Bush Camp were particularly good." Read full review: 40 nights in Africa; 9 on a Kenya safari
Another time if going at Christmas ( we had requested Rekero) I might avoid Rekero simply for the Mara being so busy over Christmas but I would certainly highly recommend it for other times - it is a fabulous location.
On the last day we had a very long wait ( 12 noon to the planned 11pm flight out - delayed to 1.30am the next day) and it would have been nice to have had a place booked with a day room. We organised this ourselves in the end, or rather Darren of Kicheche Bush Camp organised it. However overall the trip worked perfectly and met our expectations.
All camp managers were simply splendid and the guides all knowledgeable - Andrew at Kicheche Laikipia and Charles at Kicheche Bush Camp were particularly good." Read full review: 40 nights in Africa; 9 on a Kenya safari
Overall trip
Excellent
Mr W & Ms W + kids
NL
"Super trip to Kenya"
I visited Kenya between 17 Sep 2016 and 27 Sep 2016
"It was an incredible trip from start to finish. We saw way more than we expected to see and experienced excellent guiding in beautiful camps. We're already considering another trip to Kenya next year.
Two very small things that could be improved:
1) On the first day we had to wait about three hours for our flight to Nanyuki. In that time we could have gotten there by car, which might have been cheaper and would have spared Ilona getting sick on the plane
2) On the last day the guide was a bit overly nervous regarding traffic in Nairobi. This left us at the airport with six hours to kill before our flight. It also meant we left Nairobi NP an hour before closing and skipped eating at a nice place before going to the airport.
Note: the above are really very small things and didn't impact our overall enjoyment of the trip at all!
Suggestions to help us improve our trips or our service:
None." Read full review: 10 nights in Africa; 10 on a Kenya safari
Two very small things that could be improved:
1) On the first day we had to wait about three hours for our flight to Nanyuki. In that time we could have gotten there by car, which might have been cheaper and would have spared Ilona getting sick on the plane
2) On the last day the guide was a bit overly nervous regarding traffic in Nairobi. This left us at the airport with six hours to kill before our flight. It also meant we left Nairobi NP an hour before closing and skipped eating at a nice place before going to the airport.
Note: the above are really very small things and didn't impact our overall enjoyment of the trip at all!
Suggestions to help us improve our trips or our service:
None." Read full review: 10 nights in Africa; 10 on a Kenya safari
Overall trip
Excellent
Mr Jim
Medford, OR
"My 2016 Safari Outing"
I visited Kenya between 10 Sep 2016 and 21 Sep 2016
"It was delightful! Richard Trillo, who helped us organize the safari, did an excellent job. In the first place, he listened carefully to what we had in mind and very tactfully, made suggestions how to maximize our time within the constraints of our budget (no mean accomplishment).
He very wisely suggested three stops to give us reasonable exposure to what Kenya has to offer without wearing us down. Our experiences at El Karama, the Mara Camp and ending at Totilis were just what we had in mind.
Then, he coordinated the timing, the pickups, the flights so very well that we were never at a loss as to what comes next and will the taxi actually be there at (e.g.) 5:30 in the morning. Very well done!
Suggestions to help us improve our trips or our service:
Simply continue the personal contact!" Read full review: 11 nights in Africa; 10 on a Kenya safari
He very wisely suggested three stops to give us reasonable exposure to what Kenya has to offer without wearing us down. Our experiences at El Karama, the Mara Camp and ending at Totilis were just what we had in mind.
Then, he coordinated the timing, the pickups, the flights so very well that we were never at a loss as to what comes next and will the taxi actually be there at (e.g.) 5:30 in the morning. Very well done!
Suggestions to help us improve our trips or our service:
Simply continue the personal contact!" Read full review: 11 nights in Africa; 10 on a Kenya safari
Overall trip
Excellent
Mr & Mrs R
Huntington
"Kenya Safari"
I visited Kenya between 4 Sep 2016 and 17 Sep 2016
"Great trip, everything we had hoped for an more. Visiting four seperate lodges helped us gain perspective and insight. Having one road transfer from Sambura to Borana was an added benefit both in terms of our enjoyment and saving some money while avoiding the cost of air transfer for that leg of the trip.
Regarding our transfer from Sambura to Borana, I think the transfer driver was named Nicholas. We hadn't left Sambura for more that two minutes when he started pointing out details about every plant and animal in sight. Our three hour transfer turned into a four hour safari that was filled with details and infomation beyond what anyone else was providing. This guy was the best and most informative guide we met on our entire trip." Read full review: 13 nights in Africa; 12 on a Kenya safari
Regarding our transfer from Sambura to Borana, I think the transfer driver was named Nicholas. We hadn't left Sambura for more that two minutes when he started pointing out details about every plant and animal in sight. Our three hour transfer turned into a four hour safari that was filled with details and infomation beyond what anyone else was providing. This guy was the best and most informative guide we met on our entire trip." Read full review: 13 nights in Africa; 12 on a Kenya safari
Overall trip
Excellent
A&J
San Francisco
"Great trip! The most action-packed safari!"
I visited Kenya between 28 Aug 2016 and 7 Sep 2016
"Fantastic. Loved every minute!
It was such an action-packed safari and we saw so many incredible animal interactions!
Richard was super helpful in understanding our desires and planning the perfect itinerary. Also, the Nairobi guide/driver was great and planned our half day perfectly." Read full review: 10 nights in Africa; 8 on a Kenya safari
It was such an action-packed safari and we saw so many incredible animal interactions!
Richard was super helpful in understanding our desires and planning the perfect itinerary. Also, the Nairobi guide/driver was great and planned our half day perfectly." Read full review: 10 nights in Africa; 8 on a Kenya safari
Overall trip
Excellent
Two Travellers
UK
"My Aug 2016 trip"
I visited Kenya between 27 Aug 2016 and 6 Sep 2016
"Many thanks to Richard for putting together such an enjoyable trip, and in particular for the encouragement to consider a camp in the main Reserve as well as the Mara Conservancies.
While the Reserve was obviously busier, the location and quality of the guiding at Rekero were superb and we were really pleased to have included it in the itinerary." Read full review: 10 nights in Africa; 10 on a Kenya safari
While the Reserve was obviously busier, the location and quality of the guiding at Rekero were superb and we were really pleased to have included it in the itinerary." Read full review: 10 nights in Africa; 10 on a Kenya safari
Overall trip
Excellent
Dr LM
SE London
"Self drive Masai Mara safari August 2016"
I visited Kenya between 25 Aug 2016 and 30 Aug 2016
"I'll be back next year for the third time for sure."
Read full review: 5 nights in Africa; 2 on a Kenya safari
Overall trip
Excellent
Dr K
London
"My Aug 2016 trip"
I visited Kenya between 24 Aug 2016 and 3 Sep 2016
"Just the hotel in Diani beach that was quite a let down and not the honeymoon experience we'd hoped for.
But absolutely everything else was and even better than we had expected." Read full review: 10 nights in Africa; 10 on a Kenya safari
But absolutely everything else was and even better than we had expected." Read full review: 10 nights in Africa; 10 on a Kenya safari
Overall trip
Good
Mr & Mrs F
Italy
"Kenya 2016"
I visited Kenya between 14 Mar 2016 and 25 Mar 2016
"Our trip as a whole was splendid, but Expert Africa was responsible for the planning of only half of it, and of that half, one crucial element was a debacle. As a result, we have to mark the overall level of satisfaction down.
The part of our trip that went awry was our experience with Southern Cross and our driver in Nairobi. Our driver had no idea where The African Heritage House was and he wasted a full hour being completely lost. In our discussions previous to our departure, Richard Trillo had told us that he would inform Southern Cross of the places in Nairobi we wanted to visit. We would like to assume that he did indeed do that. If so, then the blame falls on Southern Cross for not doing their homework and finding out where the AHH is.
We were taken to a place where Alan Donavan once had a gallery, TEN YEARS AGO. Now it is a supermarket. Our driver, John, drove in circles as he muttered to himself and desperately asked people in the street if they knew where the AHH was. The low point was when John turned to us to ask us if WE DIDN"T KNOW WHERE IT WAS! It was embarrassing and inexcusable. It was akin to getting in a New York city cab, telling the driver where you want to go, and after haplessly driving around, he turns to you and asks you where that is! We repeatedly urged John to call someone for directions. He finally called his boss, but he was told that it should be there where we were. Apparently they both remembered something by that name being there when they were kids!
Eventually, at our insistence, John's boss got a phone number for the AHH. John was able to call them directly and get clear directions that the location was near Kenyatta Airport - which was the one thing we had known all along and had told him from the very beginning. We arrived an hour late to our appointment at the African Heritage House. That was a valuable lost hour. Not only was the hour itself valuable, based the amount we were paying for the driver (an amount unknown to us because Expert Africa refuses to divulge costs to its clients, a topic we will revisit later), but also because we had to rush our visit. We had to pay for a full tour when it was essentially cut in half, but more importantly our ability to enjoy our visit was extremely compromised. Our (doubtlessly expensive) day with a hired driver fell far short of our expectations.
We would suggest, and we're sure you would agree, that your clients should never be assigned drivers who don't have thorough knowledge of their city, especially when they are told a specific destination in advance! We don't blame John alone for this debacle, but also the management of Southern Cross, and Expert Africa for putting us in the hands of an incompetent organization." Read full review: 11 nights in Africa; 6 on a Kenya safari
The part of our trip that went awry was our experience with Southern Cross and our driver in Nairobi. Our driver had no idea where The African Heritage House was and he wasted a full hour being completely lost. In our discussions previous to our departure, Richard Trillo had told us that he would inform Southern Cross of the places in Nairobi we wanted to visit. We would like to assume that he did indeed do that. If so, then the blame falls on Southern Cross for not doing their homework and finding out where the AHH is.
We were taken to a place where Alan Donavan once had a gallery, TEN YEARS AGO. Now it is a supermarket. Our driver, John, drove in circles as he muttered to himself and desperately asked people in the street if they knew where the AHH was. The low point was when John turned to us to ask us if WE DIDN"T KNOW WHERE IT WAS! It was embarrassing and inexcusable. It was akin to getting in a New York city cab, telling the driver where you want to go, and after haplessly driving around, he turns to you and asks you where that is! We repeatedly urged John to call someone for directions. He finally called his boss, but he was told that it should be there where we were. Apparently they both remembered something by that name being there when they were kids!
Eventually, at our insistence, John's boss got a phone number for the AHH. John was able to call them directly and get clear directions that the location was near Kenyatta Airport - which was the one thing we had known all along and had told him from the very beginning. We arrived an hour late to our appointment at the African Heritage House. That was a valuable lost hour. Not only was the hour itself valuable, based the amount we were paying for the driver (an amount unknown to us because Expert Africa refuses to divulge costs to its clients, a topic we will revisit later), but also because we had to rush our visit. We had to pay for a full tour when it was essentially cut in half, but more importantly our ability to enjoy our visit was extremely compromised. Our (doubtlessly expensive) day with a hired driver fell far short of our expectations.
We would suggest, and we're sure you would agree, that your clients should never be assigned drivers who don't have thorough knowledge of their city, especially when they are told a specific destination in advance! We don't blame John alone for this debacle, but also the management of Southern Cross, and Expert Africa for putting us in the hands of an incompetent organization." Read full review: 11 nights in Africa; 6 on a Kenya safari
Overall trip
Average
110
reviews of Maasai Mara by travellers since August 2007
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