Tanzania: reviews from our travellers

"We had decided to take our two teenage daughters on the 'holday of a lifetime' to Africa and that is what it turned out to be!

Suggestions to help us improve our trips or our service:

I can't think of any! Thanks Claire" Read full review: 12 nights in Africa; 7 on a Tanzania safari

"Excellent. Pick ups from/to flights on time and well organised

Suggestions to help us improve our trips or our service:

Sort out the luggage allowance and make sure the information in the guidance matches the experience on the ground.

This feedback has taken over 45 minutes. We are not trained touch typists but even if we were we could not have done it in the 10-15 mins you suggested." Read full review: 12 nights in Africa; 11 on a Tanzania safari

"a lot of fun

Suggestions to help us improve our trips or our service:

none but many thanks for all the help." Read full review: 8 nights in Africa; 7 on a Tanzania safari

"I had such high hopes of this trip, I've spent all my life wanting to go on safari. In every measure it lived up to my hopes - and exceeded them.

I cannot wait to visit Africa again, and will certainly do so with Expert Africa.

You were super helpful in helping with planning and guidance and it all worked so well.

Suggestions to help us improve our trips or our service:

We only had one glitch, and it was very small. When we arrived back at Dar airport from Selous Impala, our driver was not there to meet us. It turned out that he was waiting at Terminal 2 and we were at Terminal 1. We managed to find out the phone number and borrow a phone and all was sorted out.
If the telephone number of the transfer company, Kearsley, had been on the form somewhere, this would have helped. But this is only the smallest quibble in what was a most wonderful holiday.

I'm running out of superlatives!

Thank you Eleanor and your team" Read full review: 13 nights in Africa; 12 on a Tanzania safari

"An absolutely amazing experience throughout, the memories of which will last us a lifetime.

Expert Africa were very patient and helpful in working with us to arrange our perfect honeymoon!

Suggestions to help us improve our trips or our service:

We were more than happy with the service Expert Africa provided" Read full review: 13 nights in Africa; 7 on a Zanzibar holiday

"This is the first time I have ever arranged a trip using an agency. Although I have worked regularly in Tanzania over the last decade, I was not confident I knew enough about the holiday side and would be able to arrange the necessary transfers.

I was recommended the Bradt guide to Tanzania and noted that Chris acknowldeged his involvement with Expert Africa and sort of liked that. So got in touch and was very ably advised by Liz Wollen. I was late in doing the bookings but she guided me very competently through the available choices and I cannot fault her recommendations. I

n the event, on several of the bookings, she was able to get us better deals than we thought was possible at the outset. When she left on an assignment to Africa, Ellie seamlessly took over the arrangements. It was a pleasure working with the team and everything, without exception, went as planned.

Not a whinge but a suggestion. The pickup times on the transfers by road were not specified and it wasn't always easy to find a contact at the transfer company who was fully up to speed. Everyone now has mobiles in Africa - when I visit farmers in remote parts, I make the arrangements by mobile - so why not recommend that your clients buy a local sim card and send the details to you. You can then advise hotels, transfer companies etc so they can text collection times and other last minute info as needed.

Suggestions to help us improve our trips or our service:

It may be me being thick but I lost a couple of versions of this form as I was completing it. You guys are doing a great job." Read full review: 16 nights in Africa; 6 on a Zanzibar holiday

"." Read full review: 13 nights in Africa; 7 on a Tanzania safari

"As nervous first time safari virgins we were really pleased with the organisation and service we received. The whole experience, apart from Breezes, was great. The transfers on Zanzibar, guides from Nomad and advice we had were first rate.

Suggestions to help us improve our trips or our service:

Nothing to add... great service" Read full review: 15 nights in Africa; 7 on a Tanzania safari

"Great trip with all the logistics working perfeclty.

Claire and Ellie workied hard to pull the trip together and patiently looked at various options before we finalised the arrangements. I had also challanged a number suggestions which were explained to me while the trip was being prepared and which. with hindsight, were the right ones to make.

Thank you - I'm sure we will come back to you for another trip at some point in the near future.

Suggestions to help us improve our trips or our service:

It would be worth getting clarity on bank credit card charges to advise customers - we got inconsistent charges quoted - form no charge (Ras Katani) to 10% charge for credit cards at Impala camp. Fortunately we had bought enough cash not to have to pay but it could be expensive if you were not prepared and it's puzzleing that the the fees quoted were inconsistnet." Read full review: 17 nights in Africa; 11 on a Tanzania safari

"The first week on safari was great, the second weelk in Zanzibar was good but not as good as the first week. We will not be recommending Breezes to any of our friends. Serena Hotel was great." Read full review: 17 nights in Africa; 9 on a Zanzibar holiday