Elegant Farmstead

Reviews of Elegant Farmstead

Excellent(93%) From 34 travellers
Excellent
25
Good
7
Average
1
Poor
1
Terrible
0
Below are independent comments from 34 of our travellers who have visited Elegant Farmstead, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr O & Ms S from Middlesex
Arrived on: 22-Oct-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Good
Good

Elegant Farmstead review

enjoyed our brief visit here - would recommend a min of two night stay for all clients as the 29k gravel road is subject to delays due to major road works. staff and management at lodge very engaged and informative.

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Ms. V family trip - Namibia holiday
Arrived on: 6-Aug-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Poor
Poor
Rooms:
Average
Average
Service:
Average
Average
Food:
Poor
Poor
Facilities:
Average
Average

Disappointing stay at Elegant Farmstead

An inconvenient place to get to - 27km down a dirt road, and disappointing when we arrived. Unattractive decor and we weren't charmed by the staff. We also couldn't eat the food, which was not nice. Breakfast wasn't good either.

The most disappointing place we stayed - although it made it easier for us to leave Namibia, as otherwise we wouldn't have wanted to depart!!

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Expert Africa comments

Jorn, the owner of the Elegant Farmstead, was very unhappy and upset about these comments when we sent them to him. He clearly took this complaint very seriously, clearly he feels passionately about the efforts that the Farmsteads team makes for their visitors.

He asked us immediately to ask these travellers to tell us more about the issues, so he could investigate them. Our travellers replied with barely a few lines, commenting that perhaps the Farmstead 'just wasn't to [their] liking' and that there was 'Not much more to say'.

We feel sorry that our travellers couldnt say more, as this could have given Jorn some precise feedback. As it is he feels the comments are very unfair, and out of step with most of the comments that he received from travellers staying at the farmstead.

Family Adventure to Skeleton Coast
Arrived on: 27-Jul-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Excellent
Excellent

Elegant Farmstead review

Just what we needed, and the road was better than the guidebook suggested as there have been works done to it and they are currently building a series of bridges to keep it open in the wet.

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Mr & Mrs D - Cheltenham
Arrived on: 6-Jun-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Average
Average
Food:
Good
Good

Elegant Farmstead review

Elegant Guest House Windhoek

Rooms a bit on small side but very good for a one night stay.

We asked about car washing and the guys wanted 200N$! When we declined they weren't too helpful with luggage !

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Mr C & Ms B - Terrace Bay
Arrived on: 23-Mar-2013 Stayed for: 2 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Poor
Poor
Service:
Poor
Poor
Food:
Poor
Poor
Facilities:
Poor
Poor

An elegant disappointment!

This stay was the one big disappointment of our holiday. Our room, whilst adequate in size, looked somewhat tired, and frankly not very clean, and this was reflected in other parts of the property and grounds. The sunbeds by the pool rested on dirt/mud rather than grass etc, and the grounds looked more like an ex- farmyard rather than the gardens of a fairly large guesthouse.

The restaurant was crowded for the one sitting evening meal, and the food, whilst adequate was nowhere near the standard that we had come to love in Namibia.

Halfway through the evening meal a large electrical storm knocked out the mains electricity. Whilst the staff reacted promptly with candles and struck up the generator, it was announced that the latter was too noisy to operate all night and that it would be switched off in half an hour's time (9.00pm!). This lead to a very uncomfortable night as it was extremely hot and humid and one of the features that had attracted us to the place was the provision of air conditioning. The generator was not restarted until 7.00am. A long night!

Whilst we obviously do not criticise the staff for the electricity failure, we do think that accommodation of this size (and cost) should have the facility to cope with such an occurrence, which according to the relief manager was not a rare event, with outages lasting for many hours or days. As on this occasion there was no indication as to when power would be restored, we decided not to spoil our trip by risking the prospect of another miserable night and checked out and went on to spend our final night in Windhoek.

Two positive points. Once we had decided to check out a day early, the staff were very helpful in telephoning etc to assist us to arrange accommodation in Windhoek. The terrible road (26km of it) that you warn of to get to the property, is undergoing major reconstruction and should eventually be much better.

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Expert Africa comments

Expert Africa forwarded these comments to the owner of The Elegant Farmstead (Jorn Dedig) who has thanked these travelers for their feedback.

At the time that our travelers visited, there was relief manager on duty but unfortunately he did not inform Jorn about any of the issues raised. Once Jorn heard about the problems, via our feedback system, he was most apologetic about the unfortunate experiences that these travellers had. He has assured us that he will not be making use of this particular relief manager's services in the future so the usual standards of cleanliness and efficiency will be returned to normal.

As a gesture of goodwill Jorn has offered these travellers a full refund for their two nights stay.

Mr W & Mrs L - Belgium
Arrived on: 2-Jan-2013 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Ideal for last or first night

We stayed here 1 night coming from etosha and going to Windhoek airport the next morning
Nice pool, relaxing

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Mr R from Chicago, USA
Arrived on: 22-Dec-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Tranquil and Romantic

The only thing that I was not happy about Elegant Farmstead was that we were only there for one night.

The lodge is close enough to Windhoek, yet secluded enough to have a quiet and relaxing time. The main building of the lodge is elegantly decorated and welcoming. The rooms are cozy and comfortable. The wine cellar has a very good selection of wines. The food was excellent!

I wish we could have enjoyed another day or two at the Elegant Farmstead.

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Mr. T & Ms. M - West Molesey
Arrived on: 12-Dec-2012 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Elegant Farmstead review

This was a good first stop after our long flight as it was only a reasonably short journey being just before reaching Okahanja. The road to the Farmstead was pretty rough due to many reconstructions taking place at the moment on the 27.5 Km D2102.

Warm welcome from the manageress, very quiet here, only two other guests. Very nice garden area and pool. Not a lot of wild life seen. Our room was very comfortable and the evening meal was excellent .

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Mr M & Ms H - 5th visit to Namibia
Arrived on: 14-Oct-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Elegant Farmstead review

This was our last night's stay in Namibia and was ideal.

The hospitality was excellent and the staff all very helpful. We didn't take part in any of the activities provided, but we did a couple of self guided walks, one of which had directions provided. Both walks were enjoyable and we saw quite a bit of game. It was a very restful place to stay and finish our trip. For us it was preferable than staying in Windhoek.

The food was excellent and tea and coffee is provided all day in the main reception area. The gardens are very pleasant. With a very large swimming pool.

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Mr A & Ms J - Brighton
Arrived on: 13-Oct-2012 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Relaxed and homely

What a lovely spot - it was just a shame the road there was bad with several corrugations and stones.

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