Reviews of trips to Livingstone & Victoria Falls

"This was our best trip yet with Expert Africa; thank you so much to Megan (along with Chloe) for really listening to and helping crystallise what we had in mind, and for their patience in putting together such a well balanced programme for us." Read full review: 13 nights in Africa; 8 on a Botswana safari

"An outstanding travel experience.

As a rather independent traveler, I rely on travel literature to plan itineraries rather than merely "purchase" a pre established tour such as those offered by Abercrombie and Kent. With regards to Botswana, I read the Bradt Travel Guide authored by Chris McIntyre and found it to be most informative, especially in the descriptions of the various private concession areas and of the myriad of camps within the concessions. Being directly affiliated with Expert Africa led me to contacting your company and I was put in contact with Nick Hobbs.

Over many months, Nick and I had numerous interactions both by email and on occasion by telephone. In all instances, I found Nick to be very responsive and his personal knowledge of Botswana obviously helpful in narrowing down which camps I ultimately selected.

Having completed our holiday, I can report that every required travel reservation/connection---air from Joberg, ground to zambia hotel, scheduled excursions within zambia, ground/boat/air connection to botswana camps was effected without any problem. And the safari camp experiences was consistent with the written or verbal guidance provided by Expert Africa personnel. And, while this was a most expensive holiday, prices quoted by Expert Africa were competitive with other inquiries I made prior to selecting Expert Africa.

Suggestions to help us improve our trips or our service:

Expert Africa literature was very informative and helpful.

A minor suggestion-- while gratuity guidance for guides and camp staff is covered. I would add some guidance re ground transportation personnel --- for example, is a gratuity expected for the people providing the ground transportation from Zambia airport to hotel; or, from Zambia hotel to Botswana border; or, the Mack air porter who takes your bags to the small aircraft at Kasane? ( The cost for the ground/private air is included in the aggregate amount paid to Expert Africa but it is vague whether or not an additional gratuity is ""expected"".)

As a traveler, my preference would be, to specifically state in you literature that a gratuity for these incidental services is not expected (and if necessary, add a few dollars/pounds to your fees to the traveler to cover these incidentals)." Read full review: 8 nights in Africa; 6 on a Botswana safari

"Loved Zambia. Very friendly and excellent safari drives." Read full review: 17 nights in Africa; 17 on a Zambia safari

"I loved my trip, it was my first safari and Claire Scott did a wonderful job in arranging it all for me, and also answering all my questions prior to departure - thanks Claire.

I would definitely recommend Expert Africa and Robin Pope to anyone. All the people that worked at the camps were really really friendly and nice, those that were local to the area especially so. I also like the ethos on the drives of not crowding the animals with to many vehicles, as great as it is to see the animals, it is still their home. All the guides were extremely respectful of the animals and the environment and very knowledgeable.

I think this has probably been my best holiday ever so far, I was extremely lucky with all the friendly people I met either on the plane or at the camps and I thoroughly enjoyed myself, despite being somewhat scared at the start.

Thank you very much to all involved, public facing and behind the scenes." Read full review: 11 nights in Africa; 10 on a Zambia safari

"Great - not one single hitch - would recommend Expert Africa without hesitation." Read full review: 12 nights in Africa; 9 on a Botswana safari

"Our trip to Zambia was fantastic & delivered everything & more than we were expecting.

The key to this success, was the great advice & discussion I had with Megan during the booking process. I had a good idea what I was looking for & what I didn't want, she was very good at discussing the pros & cons of each camp & location. I never felt pressured to just make a booking.

In the end the holiday & the camps delivered exactly what were looking for. Many Thanks for a wonderful experience

Suggestions to help us improve our trips or our service:

Keep on doing the same!" Read full review: 14 nights in Africa; 12 on a Zambia safari

"Safaris are a unique experience, this one in the Okavango Delta was unforgettable: so beautiful landscapes and animals with absolutely lovely lodges with outstanding hosts, guides and services.

Suggestions to help us improve our trips or our service:

No, keep your contact persons as efficient and pleasant to deal with as we experience it with Chloe Henderson (which is not on the list as she left the company)" Read full review: 8 nights in Africa; 5 on a Botswana safari

"Organising the holiday was fairly straightforward with Expert Africa and we felt well looked after: Claire was very knowledgeable and gave us good advice.

Suggestions to help us improve our trips or our service:

not really!" Read full review: 14 nights in Africa; 9 on a Zambia safari

"Claire was amazing to work with. She was very responsive to my emails despite being on a different continent & was also available for calls to answer my questions. I felt like she really listened to what we wanted & provided her honest opinion on some of my suggestions & also gave us the pros & cons of various itineraries or lodges & as a result, she put together the perfect trip for us.

Our trip was everything we expected...and more. This trip was for my husband's 40th birthday & she must have let all the lodges know because they all did something special for him. It really made the whole experience extra special for him.

Our entire trip was flawless - from the pickup at Livingstone airport to drop off at Likoma's tiny airport for our journey back to the States. Thank you so much, Claire & Expert Africa, for putting together a trip we will remember forever.

Suggestions to help us improve our trips or our service:

We have zero criticism or constructive feedback - everything was flawless from beginning to end!" Read full review: 13 nights in Africa; 9 on a Zambia safari

"We very much appreciated being helped by travel agents who have intimate knowledge of the regions they are supporting. Thank you to Ellie for her always good advice on picking locations for the family and having a good sense on when, where and for how long to travel.

It is amazing how all the pieces nicely worked together without us having to inquire." Read full review: 17 nights in Africa; 12 on a Zambia safari