Reviews of trips to Nairobi
555 holiday reviews from our travellers of holidays which include Nairobi.
"My Nov 2014 trip"
I was first attracted to the EA web site by the concrete, hands-on reviews. Richard patiently answered our questions and dealt with our changing plans as we coordinated with friends working in Kenya. Once in country all our reservations, transfers and stays went smoothly except for one minor payment problem. The camps we visited were accurately rated and described on the EA site.
Although we arranged the Zanzibar portion of our trip on our own, James D. gave us good advice on our options there." Read full review: 13 nights in Africa; 7 on a Kenya safari
"My Oct 2014 trip"
Suggestions to help us improve our trips or our service:
no" Read full review: 7 nights in Africa; 7 on a Kenya safari
"October 2014 trip to Kenya"
Transfers worked extremely well, the camps were as good as expected and enjoyed the small camp experience.
Suggestions to help us improve our trips or our service:
As usual everything ran very smoothly and all was very good." Read full review: 9 nights in Africa; 5 on a Kenya safari
"My Oct 2014 trip"
"Our trip to Tanzania"
Suggestions to help us improve our trips or our service:
Nothing to add; we are very happy with everything you have done for us." Read full review: 19 nights in Africa; 15 on a Tanzania safari
"My Sep 2014 trip"
Minor:- having spent £15k on the holiday, I felt that,unlike other travel agents we have dealt with, the lack of a personal call on our return and the failure to send us this form until I requested it was not very good PR for Expert Africa.
Major:- on our return, our flight itinerary expected us to sit for five hours at Dar airport ( outside on the roadside on uncomfortable chairs) while we waited for our connecting flight with Kenya Airways to Nairobi. As we were flying business class from Nairobi to London, why were we not on the earlier Kenyan Airways flight so that we could at least wait in a comfortable lounge?
For some reason I had a fever with temperature of 103 and insisted on taking the earlier flight ( they nearly would not let me fly and wanted me to go to the hospital to see a doctor) Because we were flying economy, we had to pay 130 dollars to change flights. On this flight were many of the guests we had met during our holiday that were also on the London BA flight.
As your client it is not up to us to check all the flight times as we have already made it clear that we would want all the most sensible connections. Also,the earlier flights were not new as one guest we had spoken to had booked a long time ago like us and because BA cancelled their Wednesday flights out to a nairobi just before we were going, necessitating a change in flights all round, you could have rechecked then. We do expect to hear from you on this matter as it is not satisfactory and left a bitter taste after such a wonderful holiday up until then." Read full review: 14 nights in Africa; 4 on a Tanzania safari
"Tanzanian Safari, 14th Sept - 27th Sept 2014"
We had a good conversation initially talking about what we'd done before and wanted to do on this safari - they understood our requirements and put together a great itinerary for us.
Any emails we sent were replied to very quickly.
Suggestions to help us improve our trips or our service:
As I've indicated we had a very enjoyable experience and can't really suggest any ways to improve your service." Read full review: 13 nights in Africa; 12 on a Tanzania safari
"A million wildebeest in the Serengeti"
All the arrangements worked perfectly, and we enjoyed our trip very much indeed.
Two general comments regarding safaris in Tanzanian National Parks:
(a) the need to be back in camp before sunset does not allow for the sundowners in the bush experience that we have enjoyed in other African countries, such as Zambia;
(b) in our view, the open vehicles available at the camps, are essential to enjoy a true safari experience. As Tanzania does not allow open vehicles outside of National Parks, many guests 'safaried' in closed vehicles, having driven from airports / other National Parks." Read full review: 12 nights in Africa; 11 on a Tanzania safari
"Rwanda and Zambia - September 2014"
Maruska is excellent. She has great listening skills and an ability to match our desired trip with the Expert Africa offering superbly. Her advice was essential in helping us plan our holiday and the selection she recommended worked well.
Thanks also to Ellie and Chris for their advice on photography and to Ellie for handling our final arrangements.
Primate Safaris - especially Simba - was great in Rwanda. The agent in Kenya was not good and left us waiting at Nairobi airport for a long time when he was due to meet us. Remote Africa run a fabulous, family operation. And Shiwa N'gandu is a quite extraordinary and memorable experience.
The wildlife and experience lived up to all our expectations. The guides and hosts we met as we went around made the holiday for us, providing us with real insights to life in Rwanda and Zambia." Read full review: 17 nights in Africa; 12 on a Zambia safari
"My magical September 2014 journey"
Thanks to Richard and Expert Africa for tailoring a perfect trip with all logistics and travel locations arranged in a highly professional and reliable manner. We only had to experience and enjoy." Read full review: 12 nights in Africa; 9 on a Kenya safari

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