Zimbabwe: reviews from our travellers

"A brilliant trip that will not be forgotten by our family. A great combination of safari and beach that, just, fitted into our budget & allowed us to sample all the wonders of a fantastic region." Read full review: 18 nights in Africa; 9 on a Mozambique holiday

"We really enjoyed visiting Zimbabwe

Thank you, Claire, for organizing such a great trip for us, again!!" Read full review: 9 nights in Africa; 9 on a Zimbabwe safari

"Excellent trip.Probably one of the best holidays you can imagine. Beautiful, safe country with well educated pleasant people.
You want to go return." Read full review: 19 nights in Africa; 15 on a Botswana safari

"The trip of a lifetime. No words to describe.

Again thank you Expert Africa---Freddie and Chris.

Guiding was beyond excellent. The camps were just what we wanted. We loved the camping. We loved it all.

Suggestions to help us improve our trips or our service:

You guys are the best. I can't think of a thing. We LOVED our trip." Read full review: 10 nights in Africa; 6 on a Zimbabwe safari

"An excellent trip." Read full review: 10 nights in Africa; 6 on a Botswana safari

"The trip was excellent and blessed by the best game viewing I've experienced.

The mood in Zimbabwe was understandably rather sombre, that in Zambia much more upbeat.

All the locations were uniformly helpful and happy to accommodate individual requests, be it food intolerances or special preferences concerning game drives.

A memorable experience." Read full review: 14 nights in Africa; 11 on a Zambia safari

"A documentary feature on TV inspired us to embark on a walking safari in Zimbabwe. After much research we decided on Camp Hwange, Bush Camp and Victoria Falls. Freddie Sutton from Expert Africa helped us immensely in this process.

We have done mountaineering holidays, driving holidays and beach holidays around the globe and safari holidays in Asia; but this African Safari has been one of the better ones.

Extremely happy with the overall service provided by Expert Africa in general and Freddie Sutton in particular.

We absolutely recommend Expert Africa as travel consultants if one is planning a holiday in Africa." Read full review: 8 nights in Africa; 8 on a Zimbabwe safari

"We have done a fair bit of travelling and do not often return to the same place as there is still so much more to see. However, Namibia is an exception, this being our third trip.
It has everything, beautiful scenery, wildlife, friendly people. The roads are quiet and tourism is still relatively low key. It also feels so much safer than some other African countries.
With Expert Africa our trip was well organised and everything went seamlessly. We would use this company again." Read full review: 20 nights in Africa; 10 on a Namibia trip

"Even though I love doing all the logistics on our Africa adventures the last two years I have used Expert Africa for booking much of our trip.

The team at EA are very thorough and timely in the handling of our details. Will use again" Read full review: 7 nights in Africa; 7 on a Zimbabwe safari

"I have tried hard to frame my comments from a specific point of view of an ex tour operator. The majority of our party was overwhelmingly satisfied. My dissatisfaction with Kwando comes from (perhaps unrealistic) previous expectations. The animals, the service, the camps, and the people were all 5 stars. I purposely put off giving this feedback to gain some perspective on the events of the trip, and I feel like what I have said is justified and fair.

I would like to offer some feedback to ExpertAfrica specifically - we were very frustrated with the lack of a final reconciliation 2 months before we left. We were trying to make our individual final payments and there seemed to be no way for us to get a list that said, PAX #1 owes THIS, PAX #2 owes THIS, etc. We ended up having to sit down with literally pages of payment records, separate out our own credit card surcharges, subtract our own payments made to come up with final payment amounts. It was EXCEEDINGLY frustrating. I can't believe that we are the first group travel you've ever dealt with - so it baffles me that a clear and final reconciliation was not provided. I went round and round via email, and requested this several times in several ways, but got the impression that I was asking the impossible.

In addition, I asked about tour arrangements in Cape Town, and was quoted USD75 per person to join a scheduled bus tour. When I asked about a private mini-van, the price doubled. I did a little research and booked privately with a well-known, well regarded tour company who gave us private tours for USD60 per person inclusive of wine tastings and park fees. My issue was that I had no means of contacting them once we were on holiday - although they were great and checked in with Acorn House, and it all went off just perfectly. it would have been much simpler to do this through Expert Africa and I cannot believe that with an office there you can't do better than what was quoted. The LEAST you could do is offer a recommendation of a company you like to save your clients the trouble of finding out. This booking was over USD40,000 and I had to do a lot of the legwork myself - don't get me started on international air because thats a different can of worms. I understand if you can't offer consolidator fares from the US, but arrangements need to be made if you're serving the American market." Read full review: 16 nights in Africa; 9 on a Botswana safari