Reviews of safaris to Central Highlands

"Wonderful trip - what a varied and beautiful country Namibia is. Just wish we could have gone for longer - could happily stay for several days at each of the lodges. Each was unique and of high quality. The hosts were friendly and helpful, everywhere clean, and the food excellent.

We were so glad that Gwynneth persuaded us to stay at Barchan Dune Retreat (rather than our own choice). Her local knowledge on this and the road journeys (eg how difficult the Spreegshoote Pass would be) was invaluable. She answered our queries quickly and efficiently and was always courteous and good-humoured.

We usually do our own booking when we travel but appreciated having Gwynneth doing this for us and fitting the jigsaw of the accommodation together. It was helpful to be able to read other people's comments on your website." Read full review: 13 nights in Africa; 13 on a Namibia trip

"No preparation could have prepared us for the sheer beauty of the desert, the dunes and the wide open African scenery. I had long wanted to go to Namibia and it far outshone our expectation and would return if i could.

We shared the wilderness cairport shuttle with another E.A. costomer and she said we'd find it addictive ----it sure is. Weve been far and wide over the years and this holiday is right up there amongst the top places.

Suggestions to help us improve our trips or our service:

Got the impression you are experts in Namibia and Tracy went out of her way to help us ----thank you" Read full review: 16 nights in Africa; 11 on a Namibia trip

"We had a wonderful time, we loved the isolation, the landscapes, the peace and quiet, the wildlife and the great lodges. We found the driving easy and enjoyable and the people were very friendly and welcoming. Namibia was a perfect destination for us and one that we will return to.

Gwynneth was very helpful making suggestions for accommodation when my preferred, researched ones, were unavailable. I had not realized in my inital dealings with Gwynneth that she was from Namibia though her knowledge and personal experiences should maybe have gven me a clue!! What I was impressed with was Gwynneths 'connection' to my trip - I didn't need to remind her of were we wanted to go or wanted to stay and felt she got a good measure of us and our needs/wants in making the recommendations she did. She also dealt with any query, no matter how minor, with ease and enthusiasm (even though I'm sure I asked some pretty basic and cautionary questions). Gwynneth also dealt with the unfortunate cancellation of Air Namibia flights from London very efficiently and calmly - which helped me not get too worked up about it either.

We would recommend Expert Africa to our friends and hope to travel with you again. One of the great pluses of your service is that you confirm the whole trip prior to any comittment being made by the customer - don't change it!! Loved the travel document wallet too (the little things count)." Read full review: 16 nights in Africa; 11 on a Namibia trip

"We had a wonderful trip despite a few blips, none of which were down to Expert Africa and we have recommended your services very highly to fellow travellers of all nationalities. In most of the camps visited it was lovely that they had taken note of your having informed all camps of the celebratory nature of our trip.

Bearing in mind the importance of transport to travellers in Namibia notice should be taken of our comments re Budget as one of the greatest worries on a trip of this nature is the comfort and reliability of your vehicle.

Namibia remains one of favourite destinations and we shall visit again. This is a wonderful country, totally different to all the others we have visited both in scale and emphasis and the people are wonderfully friendly and genuinely hospitable. We were met with true kindness and enthusiasm including when we travelled a scenic D route ( D2319 on our way to Uis), very much off the beaten track and were met by a steep bank and water filled river. On getting out of the vehicle to determine the water depth and whether we should proceed we were suddenly surrounded by a group of young boys herding cattle upstream who encouraged us to proceed, promising that they would push us out if needs be. It cost us all our biscuits, a little bit of money and lots of laughs. This was typical of our welcome everywhere we travelled.

This was our second trip, but was even more enjoyable as we had decided to take more time to enjoy this wonderful country. The scenery, the scale and the people make this an unparalled destination.

Suggestions to help us improve our trips or our service:

Thank you as always. You make planning the holidays a pleasure and think of absolutely everything even before we do. We know we can follow your recommendations with complete confidence and recommend you to others withour reservation." Read full review: 21 nights in Africa; 17 on a Namibia trip

"Great. Saw and experienced everything we had hoped to and trip lived up to expectations in full." Read full review: 15 nights in Africa; 12 on a Namibia trip

"This was not a trip, certainly not a holiday (we returned exhausted !) it was a mind-and-soul-enhancing experience. We saw the hoped-for range of exotic plants and beasts, which alone was impressive. For two people who have only ever experienced elephant, ostrich and zebra in miserable enclosures at zoos, to see them roaming at liberty and (zebras) in such numbers was a privilege. The experience of such huge open spaces (coming from the land of the M6 and M1) was awe-inspiring - we feasted on the landscapes and wildernesses and dunes and beaches and rocks that we visited. This visit to Namibia, and the series of places we visited & stayed, refreshed our minds and souls, and affected us more strongly than any other foreign visit we have made, all assisted with nothing stronger than the occasional glass of wine !

We also had the luck and privilege to spend time with some extraordinary people, who enriched our lives incredibly: Wayne (Sandwich Bay), Petrus (Kulala), Lister (Doro Nawas).
Thank you for making this possible !

Suggestions to help us improve our trips or our service:

- Insist that the default vehicle for car hire will be a beefier vehicle than a Toyota Corolla, whenever significant stretches of gravel roads are to be used
- Don't use Air Namibia !
- Don't release unsuspecting Brits into Frankfurt airport !
- Inform clients what the 'toilet' arrangements are in each accommodation !!" Read full review: 22 nights in Africa; 14 on a Namibia trip

"We had a wonderful trip in a really attractive country with so many different types of scenery and a good mix of observing and physical activity.

The accommodation was of a uniformly high standard while allowing for a variety of styles. Food varied from the excellent, through the generally very good, to the indifferent, although this latter was unusual. The outings were well organised and enjoyable.

With the exception of some initial problems with car hire, all arrangements made by Expert Africa were faultless and the local knowledge they have and their advice on how to structure the trip were invaluable. We were very impressed with all aspects of the arrangements and have already recommended Expert Africa to others. We all hope to return to this fascinating country at some point.

In retrospect, there are a few changes which we would have made to the itinerary. While it appeared to be a good idea to have two nights in Swakopmund as we had a long drive on either side of our stay there, the driving conditions were less arduous than anticipated, and the charms of the town such that one night would have sufficed. The Tug restaurant is a must while in the town, though.

Although the Olive Grove guest house is perfectly reasonable, the change to spending a night in a town/small city after weeks out in the country was a bit of an anti-climax at the end of the trip. Windhoek seemed altogether more enclosed and oppressive than the smaller Swakopmund. The time to reach the airport from the excellent Erongo Wilderness Lodge was such that it would not have been problematic to go directly there from the lodge and miss out Windhoek. Alternatively, a night at one of the rural lodges to the south west of the town might be a more pleasant option.

Finally, the choice of a clock-wise route round the country was well chosen. To face days of travel on the gravel roads of the west after their relative absence in the east might have been a bit of a surprise and the varying landscapes of the country somehow seem to lend themselves to this direction.

Well done, Expert Africa! Oh, and Chris McIntyre's guide book was one of the best we have come across!

Suggestions for improvements:

Keep doing what you do now!!" Read full review: 17 nights in Africa; 17 on a Namibia trip

"We have recommended you to all our friends and look forward ourselves to travelling to Africa again with Expert Africa.

Suggestions to help us improve our trips or our service

Your literature advised us to be very careful with certain issues and in particular with the car hire. Contiue to be open and honest and you will comtinue to thrive." Read full review: 18 nights in Africa; 18 on a Namibia trip

"Our self-drive loop tour thru Namibia was excellent, and it was extremely helpful to have the help of someone as knowledgeable as Tracy in planning it.

That said, in retrospect I would tweak the itinerary just a bit.

Our stays (after Windhoek) were as follows:

1. Bagatelle Game Ranch, 2 nights. Two nights is too many here, even if the Dune Chalets had been available (and they were not). I think we should have gone straight from Windhoek to #2.

2. Bullsport Guest Farm, 2 nights. I believe this would have been a longer drive from Windhoek (I don't know the road condidtions, of course), but it would have been a nice place to spend three nights.

3. Kulala Desert Lodge, 2 nights. Perfect length of stay, and a visit to the dunes is a must in a Namibia trip, IMO.

4. Swakopmund; Villa Margherita, 2 nights. Nice hotel, but one night would have sufficed.

5. Doro Nawas, 2 nights. Driving to see desert-adapted elephants was excellent. 2 nights is perfect.

6. Ongava Lodge, 1 night. Two nights would have been better, with the full day spent exploring the west/central portion of Etosha.

7. Etosha Aoba Lodge, 1 night. We arrived here rather late, after a full day driving thru Etosha. Nice, basic accomodation with good food. From here we went early in the morning to explore the eastern part of Etosha, and early afternoon arrived at:

8. The Fort at Fisher's Pan. We had been waitlisted for a second night at Etosha Aoba, but after seeing The Fort's brochure, we decided to stay here instead. Over the top, ridiculous, NOT environmentally friendly. But a lovely view. I would not have enjoyed an extended stay here.
(If we had stayed two nights at Ongava, we might have been able to spend just one night on the eastern side of the park, with the exploration of the eastern side of Etosha being done the day we left Ongava.)

9. Okonjima Main Camp, 1 night. This was such a lovely spot to relax, birdwatch, walk (and view cats!), 2 nights would have been nice.

10. Erongo Wilderness Lodge. This is a great place for walkers, a two night stay is a minimum. But if you're not a walker, there is probably little here for you (except for excellent food!).

Suggestions to help us improve our trips or our service:

I would recommend Expert Africa to anyone planning a trip to Africa!

Despite my comments on how I might have changed the itinerary, this trip was nigh unto perfect. Omitting Bagatelle and the second night in Swakop are the only major things I would have done differently (with benefit of hindsight), and I suspect that Tracy knew what she was doing when she planned it the way she did.

My detailed comments above are more for Tracy than the general public, though you are free to share them if you feel it would be appropriate.

Thank you, Tracy, for a wonderful trip!" Read full review: 20 nights in Africa; 17 on a Namibia trip

"We have discussed this on our way home and are quite happy to say this is the best Holiday we have ever had. Fantastic country, great people, great food in general and the experience of getting us close to some big animals was wonderful.

We did not really know what to expect but this surpassed any thoughts that we did have, so much so that we have decided we will return at some point!

It also has to be said that the expertise of Expert Africa has truly impressed us even down to this feedback process!!!

Suggestions for improvement:

Difficult really. Perhaps you could do a short survey prior to planning trips to ascertain interest of the group which might help you steer the plan towards certain camps and locations....having seen the facilities in Etosha itself, as a keen photographer I would have rather stayed in the park in preference to the Aobi and Fort Lodges...." Read full review: 19 nights in Africa; 19 on a Namibia trip