Reviews of trips to Livingstone & Victoria Falls

"Terrific.

Rwanda was great to see the gorillas. they were magic.

Zambia, though was marvellous. We have been to places in Namibia, Botswana and Tanzania before and we really enjoyed them. However when/if we return to Africa we will go back to Zambia: Kafue and South Luangwa. The people were terrific overall, and we saw a variety of wildlife and birdlife.

Suggestions to help us improve our trips or our service:

No" Read full review: 21 nights in Africa; 16 on a Zambia safari

"Brilliant trip - just what we wanted- rustic but comfortable with decent food.

The guiding was fantastic!" Read full review: 11 nights in Africa; 9 on a Zambia safari

"Another wonderful holiday in Zambia." Read full review: 9 nights in Africa; 7 on a Zambia safari

"we loved it.

Zambia is a wonderful country and the guides are completely brilliant

Suggestions to help us improve our trips or our service:

No" Read full review: 9 nights in Africa; 7 on a Zambia safari

"Trip was outstanding and one of best experiences we have had.

Trip was seamless and made easy by Expert Africa. Enjoyed staying at the lodges that were very personal and gave back to the local people. Experiences at each destination were wonderful.

Zambia has found its way into my heart! Everything was just perfect!

Suggestions to help us improve our trips or our service:

No as everything ran to perfection." Read full review: 12 nights in Africa; 8 on a Zambia safari

"This was our first real safari and we choose Expert Africa through Personal recommendation. We found them to be very helpful with very good advice on which camps to choose for what we wanted to get out of the holiday.

At the suggestion of Expert Africa we had a late change to our itinerary to include a Stopover in Lusaka for the first night and it made a huge difference. Rather than arrive at the first camp late in the day and tired we were able to arrive at lunchtime and were much more refreshed. Would definitely recommend this approach." Read full review: 16 nights in Africa; 14 on a Zambia safari

"An excellent and memorable trip that probably surpassed our expectations. Botswana is a fantastic place to visit." Read full review: 10 nights in Africa; 8 on a Botswana safari

"This was a truly fantastic holiday. It was our first family safari and it exceeded all expectations.

The guides were superb at all 3 lodges ,allowing us to spend time watching animal behaviour. We learnt a huge amount about both the environment and the wildlife, both plant and animal. The accommodation and food couldn't have been better. We really felt we experienced Zambia.

Robin Pope safaris staff were friendly, welcoming and great fun to be with. Brilliant holiday.

Suggestions to help us improve our trips or our service:

Can't think of a single improvement - it all went so well.

Thank you." Read full review: 11 nights in Africa; 9 on a Zambia safari

"Our trip was excellent and our expectations were not only met but exceeded. We enjoyed the varying landscapes, the animals and the people.

The trip, which we requested at the very last minute, was superbly organised. From the time of my initial contact, all requests/queries were handled in a timely helpful manner. All the components (fly, drive, transfers) fitted together well and all connections/transfers went smoothly.

The only changes we would have made are those that could only have been made with hindsight!

So again, thank you very much Maruska and Expert Africa.

Suggestions to help us improve our trips or our service: These are very minor suggestions and comments and are made purely to try and be helpful.

(1) An explanation off what one can expect in relation to meals when your accommodation is on a full board basis and you arrive around lunchtime. Our first full board accommodation was at Canyon Lodge and we arrived at lunch time. We were greeted with some information about the facilities and times for dinner and breakfast, but no indication of whether there was any lunch available or whether we were entitled to lunch. Subsequent enquires resulted in us being directed to the dining room.

At a later lodge, we realised that we could have had lunch even though we arrived early in the afternoon but had already had lunch just in case.

(2) If people are doing an overnighter at Cheetah View Lodge it would be good to know that the cheetah feeding is at 2 o'clock, which is the only time that this is held, is also included in the cost of the accommodation i.e. so that if possible you would make sure you got there in time for that. The other paid activities did not seem to be good value. I did note that on EA's notes of this lodge, that it EA thought that there needed to be a better integration of activities with the overnight experience, and we agree.

(3) I think that Hyena Pan did include laundry facilities.

I apologise if I should have known some of these things. I did look up all the accommodations on your website (which I thought was most extensive and the reason I choose the company initially), and make notes before our trip, but possibly I missed bits.

We wish that the tipping thing could be made easier. Australia does not have a tipping culture and so it always comes as a surprise and what seems like a lot of extra money on top of what are not insubstantial costs, at least in some places. While were tried to follow the guidelines, sometimes we were caught out when guides changed or we had an extra guide.

It is impossible to single out 'other' people, other than guides and polers for example, as there are always people behind the that contribute to your enjoyment and comfort on a trip." Read full review: 27 nights in Africa; 17 on a Namibia trip

"Provided a very well researched and considered experience for the four of us. Good variety of activities and accommodation. All transport and connections worked well. Maruska went to a lot of trouble to design a good trip for us at short notice. Would certainly recommend Expert Africa." Read full review: 27 nights in Africa; 17 on a Namibia trip