Reviews of trips to Nairobi
486 holiday reviews from our travellers of holidays which include Nairobi.
Mrs F
Costa Mesa
"Excellent Honeymoon in Africa"
I visited Kenya between 25 Aug 2015 and 6 Sep 2015
"We had an unforgettable trip to Africa for our honeymoon. Everything about it was fantastic.
In fact, we were already discussing plans to return before the trip was over. Kenya expert, Richard Trillo, and the rest of the Expert Africa team did a fantastic job. We are so grateful for the excellent recommendations and help planning this trip of a lifetime.
We will be using Expert Africa again to plan future trips.
Suggestions to help us improve our trips or our service:
No suggestions, everything was top notch!" Read full review: 12 nights in Africa; 6 on a Kenya safari
In fact, we were already discussing plans to return before the trip was over. Kenya expert, Richard Trillo, and the rest of the Expert Africa team did a fantastic job. We are so grateful for the excellent recommendations and help planning this trip of a lifetime.
We will be using Expert Africa again to plan future trips.
Suggestions to help us improve our trips or our service:
No suggestions, everything was top notch!" Read full review: 12 nights in Africa; 6 on a Kenya safari
Overall trip
Excellent
Family
Surrey
"Trip of a Lifetime - exceeded my expectations"
I visited Kenya between 22 Aug 2015 and 29 Aug 2015
"It was a truly wonderful and memorable experience which exceeded expectations. Although we were disappointed when the trip had to be cancelled in 2014, it worked out for the better as we received a more personalised trip, tailored to exactly what we wanted and included the stay in Nairobi which was a highlight in itself. Your hotel recommendations were perfect for what we wanted.
We appreciate the honest descriptions on the website and in the brochure and for all the help from Expert Africa, in particular with your flexibility over the transferring of the deposit to the following year, for all the advice on the phone and for your help when we were delayed at Heathrow.
We would like to mention the wonderful service we received from Edward at Southern Cross. He was so much more than the "driver" we had anticipated. He acted as a guide and friend to us during our time in Nairobi, fitting in all the things we wanted to do, which included the Giraffe Centre, Karen Blixen Museum and two visits to the Elephant Orphanage, where he somehow got us the front of the queue at the 11am session. He didn't just drop us off, but came with us to help buy tickets and was very helpful when depositing and collecting left luggage at Wilson. We were delighted when he was there to meet us at Wilson airport on our last day. We really enjoyed our time with him.
Suggestions to help us improve our trips or our service:
We really can't think of anything that you could have done to make our trip better. Everything you organised for us was perfect.
In all my communications with Expert Africa, I always felt that I was dealing with experienced and knowledgeable people who I could trust and who genuinely wanted me to have an enjoyable holiday. Thank you." Read full review: 7 nights in Africa; 7 on a Kenya safari
We appreciate the honest descriptions on the website and in the brochure and for all the help from Expert Africa, in particular with your flexibility over the transferring of the deposit to the following year, for all the advice on the phone and for your help when we were delayed at Heathrow.
We would like to mention the wonderful service we received from Edward at Southern Cross. He was so much more than the "driver" we had anticipated. He acted as a guide and friend to us during our time in Nairobi, fitting in all the things we wanted to do, which included the Giraffe Centre, Karen Blixen Museum and two visits to the Elephant Orphanage, where he somehow got us the front of the queue at the 11am session. He didn't just drop us off, but came with us to help buy tickets and was very helpful when depositing and collecting left luggage at Wilson. We were delighted when he was there to meet us at Wilson airport on our last day. We really enjoyed our time with him.
Suggestions to help us improve our trips or our service:
We really can't think of anything that you could have done to make our trip better. Everything you organised for us was perfect.
In all my communications with Expert Africa, I always felt that I was dealing with experienced and knowledgeable people who I could trust and who genuinely wanted me to have an enjoyable holiday. Thank you." Read full review: 7 nights in Africa; 7 on a Kenya safari
Overall trip
Excellent
The M family
Michigan
"My Aug 2015 trip"
I visited Kenya between 21 Aug 2015 and 4 Sep 2015
"Kenya has left an imprint on our souls. 20 years ago I came to Kenya, and have been dreaming about returning ever since. Being able to return with my husband and children in tow, is truly a dream come true. Any and all expectations I had, or we had as a family, were shattered. We were amazed by the beauty, the wildlife, the people of Kenya, and we will never be the same. We are truly better for it. The education my children received on this adventure is beyond anything we could have provided in books, and they will never forget it.
Richard Trillo is fantastic, knowledgeable, and worked hard for us to build us an itinerary that would fit our young family and our budget, not to mention putting it all together very last minute. He also worked behind the scenes with my mom to surprise me on my birthday for a spectacular Champagne bush breakfast, and went out of his way to secure little things like car seats in Nairobi, and I am sure many other things I am unaware of. There was not a single hiccup with all of the flights, transfers, cabs, drivers, hotels, camps, etc. Everything ran smoothly, we felt extremely well taken care of, and never had to worry about a thing. I would definitely recommend Expert Africa, and Richard Trillo, to anyone wanting to plan something truly special.
Special Thanks to Sweetwaters Serena Camp, Offbeat Mara and Pinewood Beach Resort for being the lead roles in our trip of a lifetime.
My only regret is having to come home. You will fall in love with Kenya, your heart and soul changed forever. We only hope to be able to visit again, and not 20 years from now. We wish to inspire others to travel to Africa, Kenya in particular, thru our stories and our photos on our website www.diagnosiswanderlust.com. We met solo travelers, honeymooners, couples, and families and it is a wonderful destination for all of the above. If you have been dreaming of an experience like this, don't wait, make a plan, and just do it. You will never regret it.
Suggestions to help us improve our trips or our service:
I honestly cannot think of anything.
I promise to let you know if I think of anything. Everything was professional, complete, and fantastic." Read full review: 14 nights in Africa; 12 on a Kenya safari
Richard Trillo is fantastic, knowledgeable, and worked hard for us to build us an itinerary that would fit our young family and our budget, not to mention putting it all together very last minute. He also worked behind the scenes with my mom to surprise me on my birthday for a spectacular Champagne bush breakfast, and went out of his way to secure little things like car seats in Nairobi, and I am sure many other things I am unaware of. There was not a single hiccup with all of the flights, transfers, cabs, drivers, hotels, camps, etc. Everything ran smoothly, we felt extremely well taken care of, and never had to worry about a thing. I would definitely recommend Expert Africa, and Richard Trillo, to anyone wanting to plan something truly special.
Special Thanks to Sweetwaters Serena Camp, Offbeat Mara and Pinewood Beach Resort for being the lead roles in our trip of a lifetime.
My only regret is having to come home. You will fall in love with Kenya, your heart and soul changed forever. We only hope to be able to visit again, and not 20 years from now. We wish to inspire others to travel to Africa, Kenya in particular, thru our stories and our photos on our website www.diagnosiswanderlust.com. We met solo travelers, honeymooners, couples, and families and it is a wonderful destination for all of the above. If you have been dreaming of an experience like this, don't wait, make a plan, and just do it. You will never regret it.
Suggestions to help us improve our trips or our service:
I honestly cannot think of anything.
I promise to let you know if I think of anything. Everything was professional, complete, and fantastic." Read full review: 14 nights in Africa; 12 on a Kenya safari
Overall trip
Excellent
SarahSW19
London
"Kenya 2015 - Absolutely fabulous !!"
I visited Kenya between 21 Aug 2015 and 3 Sep 2015
"Really sensational trip !
Some of the best wildlife viewing I've ever had .
Lovely accommodation - would definitely go back to Rekero .
Feel a bit mean about comments I made regarding Little Governors , and I know it's very popular with many people , but
I just felt they are falling behind the competition somewhat. Particularly the food .
Many thanks to Richard Trillo for all his advice in the planning of this trip !
Will definitely use EA again
Suggestions to help us improve our trips or our service:
Tell people that if they already have a visa when they arrive at Nairobi airport - do nand in the ""Visa"" line at immigration
Use the ""Other passports"" line
( go figure !)
Otherwise you will have to queue up twice!
Our transfer cars were absolutely great . Our driver Eddie said to say Hi to Richard Trillo.
We were told that the morning visit ( 11am - noon) to the David Sheldrick elephant orphanage was a bit of a bunfight and that as we had adopted two elephants and therefore qualified to visit at 5pm when they come home to bed ( by arrangement) - we should do that and not go at 11am.
The experience was great and there were only about 25 people there .
But the shop was closed at 5pm - and we had wanted to buy a hat that we had seen somebody else on our travels wearing.
So go early if you want to visit the shop too.
Nanyuki airport is really nice and has Wi-fi . Good restaurant and souvenir shop.
Nobody weighed our luggage anywhere except at Wilson airport - and even there they were not as strict as expected" Read full review: 13 nights in Africa; 12 on a Kenya safari
Some of the best wildlife viewing I've ever had .
Lovely accommodation - would definitely go back to Rekero .
Feel a bit mean about comments I made regarding Little Governors , and I know it's very popular with many people , but
I just felt they are falling behind the competition somewhat. Particularly the food .
Many thanks to Richard Trillo for all his advice in the planning of this trip !
Will definitely use EA again
Suggestions to help us improve our trips or our service:
Tell people that if they already have a visa when they arrive at Nairobi airport - do nand in the ""Visa"" line at immigration
Use the ""Other passports"" line
( go figure !)
Otherwise you will have to queue up twice!
Our transfer cars were absolutely great . Our driver Eddie said to say Hi to Richard Trillo.
We were told that the morning visit ( 11am - noon) to the David Sheldrick elephant orphanage was a bit of a bunfight and that as we had adopted two elephants and therefore qualified to visit at 5pm when they come home to bed ( by arrangement) - we should do that and not go at 11am.
The experience was great and there were only about 25 people there .
But the shop was closed at 5pm - and we had wanted to buy a hat that we had seen somebody else on our travels wearing.
So go early if you want to visit the shop too.
Nanyuki airport is really nice and has Wi-fi . Good restaurant and souvenir shop.
Nobody weighed our luggage anywhere except at Wilson airport - and even there they were not as strict as expected" Read full review: 13 nights in Africa; 12 on a Kenya safari
Overall trip
Excellent
The F family
Somerset
"Always breathtaking."
I visited Kenya between 21 Aug 2015 and 2 Sep 2015
"A well planned and executed trip, with every detail and eventuality carefully considered and expressed by Richard Trillo.
A pleasure dealing with Richard and the team who care passionately about Africa and the experience they provide, helped by the enormity of knowledge and experience so invaluable when advising others.
Would have no doubts in recommending to our friends and family. So glad we were recommended to them in the first instance. A huge thanks from us for what was a very provocative trip." Read full review: 12 nights in Africa; 11 on a Kenya safari
A pleasure dealing with Richard and the team who care passionately about Africa and the experience they provide, helped by the enormity of knowledge and experience so invaluable when advising others.
Would have no doubts in recommending to our friends and family. So glad we were recommended to them in the first instance. A huge thanks from us for what was a very provocative trip." Read full review: 12 nights in Africa; 11 on a Kenya safari
Overall trip
Excellent
Mr & Mrs S
Waco, TX
"would have been 5 Paws without Selous/Manze"
I visited Tanzania and 1 other country between 14 Aug 2015 and 24 Aug 2015
"Selous should not be marketed as having meaningful elephant populations
everyone in the country seems to know it but it was not indicated to me
Lake Manze is overpriced by at least double
should be sold as a budget camp for families going to cheap beach hotels in Zanzibar
because we are very experienced travelers we don't let any single issue spoil a trip but--
We usually do our own bookings but made an exception for this trip due to the number of domestic flights
and our preferred tight flying schedule .Iwas impressed by the service from both Richard and initially, Clare and
the details such as flights,transfers hotels,time usage were well done
I have never paid the pricing of Lake Manze/Selous and received as little
I rate the camp and game experience below modestly priced South African Private reserves near Kruger
eg: Nkorho or Gomo Gomo which are 50% lower
Kwihala was an excellent recommendation and Kicheche was as advertised
I do not think the location of the camp can compare to Karen Blixen tents on the River
where i have stayed previously but they have a different manager from my last visit there
and Kicheche was very satisfying." Read full review: 10 nights in Africa; 6 on a Tanzania safari
everyone in the country seems to know it but it was not indicated to me
Lake Manze is overpriced by at least double
should be sold as a budget camp for families going to cheap beach hotels in Zanzibar
because we are very experienced travelers we don't let any single issue spoil a trip but--
We usually do our own bookings but made an exception for this trip due to the number of domestic flights
and our preferred tight flying schedule .Iwas impressed by the service from both Richard and initially, Clare and
the details such as flights,transfers hotels,time usage were well done
I have never paid the pricing of Lake Manze/Selous and received as little
I rate the camp and game experience below modestly priced South African Private reserves near Kruger
eg: Nkorho or Gomo Gomo which are 50% lower
Kwihala was an excellent recommendation and Kicheche was as advertised
I do not think the location of the camp can compare to Karen Blixen tents on the River
where i have stayed previously but they have a different manager from my last visit there
and Kicheche was very satisfying." Read full review: 10 nights in Africa; 6 on a Tanzania safari
Overall trip
Excellent
Mrs M & Mr M
Surrey
"My Aug 2015 trip"
I visited Kenya between 11 Aug 2015 and 26 Aug 2015
"Expert Africa were very professional and managed to organise a magical trip to Kenya for 2 families.
One family had never been to Africa before - so seeing anything "wild" on safari was very exciting. The other family has spent numerous holidays in Africa - but that still does not take away the splendour of seeing it all again and having the chance to meet interesting like minded people from all around the world.
I would highly recommend using Expert Africa as they made the trip run very smoothly." Read full review: 15 nights in Africa; 5 on a Kenya safari
One family had never been to Africa before - so seeing anything "wild" on safari was very exciting. The other family has spent numerous holidays in Africa - but that still does not take away the splendour of seeing it all again and having the chance to meet interesting like minded people from all around the world.
I would highly recommend using Expert Africa as they made the trip run very smoothly." Read full review: 15 nights in Africa; 5 on a Kenya safari
Overall trip
Excellent
Mr & Mrs Q
Berks
"July 2015 Trip"
I visited Kenya between 30 Jul 2015 and 10 Aug 2015
"Great trip all camps lived up to expectations all offering something different. Game drives excellent lucky to see both leopard and cheetah kills which is rare to see both.
The full migration not yet happening as wilder beast content with grasses in Tanzania and major crossing not expected until Sept/Oct
Suggestions to help us improve our trips or our service:
No
Would certainly recommend Expert Africa to other travellers." Read full review: 11 nights in Africa; 10 on a Kenya safari
The full migration not yet happening as wilder beast content with grasses in Tanzania and major crossing not expected until Sept/Oct
Suggestions to help us improve our trips or our service:
No
Would certainly recommend Expert Africa to other travellers." Read full review: 11 nights in Africa; 10 on a Kenya safari
Overall trip
Excellent
Mr/Mrs E
Wisconsin US
"A fantastic safari trip"
I visited Kenya between 19 Jul 2015 and 29 Jul 2015
"The trip as a whole was fantastic! I am especially grateful to Richard Trillo, who worked with me through the long process of selecting regions in Kenya to visit, and the sites and the activities. He was very knowledgable and we had a fruitful email "conversation" as we sorted through the details and my wife and I made our choices.
The different parts of the trip - airport pickup with Southern Cross Safaris, the flights, the safari camps and the transfers - all worked together seamlessly.
It was an unforgettable trip, and I feel fortunate to have worked with Richard in crafting it, and am grateful to Expert Africa for having pulled it all together! I will recommend them to friends and family for future travels.
Suggestions to help us improve our trips or our service:
This is not a complaint as much as something to consider. The trip was a large expenditure - akin to buying a small car, for our family! If it made sense to gather information or provide recommendations on travel insurance, that may be worth considering adding to the Expert Africa portfolio. We ended up using SquareMouth, which worked well for us (caveat: we made no claims)." Read full review: 10 nights in Africa; 9 on a Kenya safari
The different parts of the trip - airport pickup with Southern Cross Safaris, the flights, the safari camps and the transfers - all worked together seamlessly.
It was an unforgettable trip, and I feel fortunate to have worked with Richard in crafting it, and am grateful to Expert Africa for having pulled it all together! I will recommend them to friends and family for future travels.
Suggestions to help us improve our trips or our service:
This is not a complaint as much as something to consider. The trip was a large expenditure - akin to buying a small car, for our family! If it made sense to gather information or provide recommendations on travel insurance, that may be worth considering adding to the Expert Africa portfolio. We ended up using SquareMouth, which worked well for us (caveat: we made no claims)." Read full review: 10 nights in Africa; 9 on a Kenya safari
Overall trip
Excellent
Mr & Mrs W
Wales
"Our honeymoon July 2015"
I visited Tanzania and 2 other countries between 19 Jul 2015 and 7 Aug 2015
"We had planned it as the holiday of a lifetime and it proved to be exactly this, just perfect.
The arrangements were flawless from start to finish
Suggestions to help us improve our trips or our service:
No, and I will certainly recommend you to anyone travelling to Africa, we will certainly come back again" Read full review: 19 nights in Africa; 10 on a Tanzania safari
The arrangements were flawless from start to finish
Suggestions to help us improve our trips or our service:
No, and I will certainly recommend you to anyone travelling to Africa, we will certainly come back again" Read full review: 19 nights in Africa; 10 on a Tanzania safari
Overall trip
Excellent
486
reviews of Nairobi by travellers since August 2007
Overall rating by our travellers
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Where to stay in Nairobi
Our suggestions for places to stay in Nairobi
Four Points Nairobi Airport
The Four Points by Sheraton, set within the perimeter of Nairobi International Airport, is ideally located for a first or last night in Kenya.
The Emakoko
The Emakoko is a luxurious, owner-managed safari lodge in a beautiful gorge on the edge of Nairobi National Park.
Eka Hotel
The Eka is an affordably priced business-class hotel in a relatively convenient location between Nairobi International Airport and Wilson Airport.
Ole-Sereni
The Ole-Sereni is a modern, stylish hotel neighbouring Nairobi National Park and located 6km from Wilson domestic airport.
Crowne Plaza Nbi Apt
The Crowne Plaza Nairobi Airport (formerly known as the Lazizi Premiere and now part of the InterContinental Hotels Group) is the oldest hotel at Nairobi International Airport.
Macushla House
Macushla House is a very pleasant, small, owner-managed bed and breakfast hotel in a leafy part of southwest Nairobi, very convenient for visiting the Giraffe Centre and Sheldrick's Elephant Orphanage.
Giraffe Manor
Giraffe Manor is a unique, perennially popular lodge on the outskirts of Nairobi, offering up-close-and-personal encounters with the rare Rothschild giraffes that roam its extensive grounds.
Aero Club of East Africa
The Aero Club of East Africa is a private members' club in the grounds of Wilson Airport, Nairobi, offering offering comfortable rooms and a good restaurant, bar and swimming pool to non-members.
Tamarind Tree Hotel
The Tamarind Tree is a stylish international hotel in a great location next to Wilson Airport.
Karen Gables
Karen Gables is a small, high quality hotel in Nairobi with expansive gardens and only seven rooms.
Hemingways Nairobi
Hemingways Nairobi is a luxury country-house style hotel, with a spa and gym, in the wealthy suburb of Karen.
The Norfolk Hotel
The Norfolk Hotel is one of the oldest hotels in Nairobi and has a reputation for its colourful history dating back to 1904.
Nairobi Tented Camp
Nairobi Tented Camp is the only tented camp located inside Nairobi National Park, making it a great option for a true safari stay close to the city and airports.
Sankara
Sankara is a strikingly built hotel in the bustling central Nairobi suburb of Westlands, primarily used as a business stay, with very good dining and leisure facilities.
Hogmead
Hogmead is a stylish, luxury boutique hotel/homestay in a secluded part of Langata in south-west Nairobi, very close to Nairobi National Park and the elephant orphanage.
Eden Nairobi
One Forty Eight is a very stylish boutique hotel in one of the leafiest corners of the southwest Nairobi suburb of Karen-Langata. The Giraffe Centre at Giraffe Manor is just a 10-minute walk away.
Karen Blixen Coffee Garden and Cottages
Karen Blixen Coffee Gardens and Cottages is small luxury boutique hotel located in the peaceful suburb of Karen.
Tribe
Design-led, contemporary hotel in the Village Market area of Gigiri, a largely diplomatic and luxury residential suburb 10km north of Nairobi’s central business district.
The Stanley
The Stanley is a large, traditional hotel – the oldest in Nairobi – offering a range of facilities.
Acacia Camp
Acacia Camp is a rustic and affordable safari camp in a wildlife sanctuary a 30-minute drive towards Mombasa from Nairobi’s international airport.
