"Another lifelong ambition was to seeing the great migration. Over all lots of wonderful memories of all the animals on our safari.
Thankyou Lyndsey for organising this wonderful safari." Read full review: 10 nights in Africa; 10 on a Tanzania safari

"Overall experience was outstanding.

Expert Africa (Jessica) was a joy to work with and the trip was put together quickly and executed seamlessly." Read full review: 12 nights in Africa; 9 on a Tanzania safari

"Wonderful." Read full review: 18 nights in Africa; 11 on a Tanzania safari

"This was our second safari with Expert Africa and this company delivers a first class service.

From initial enquiry through to travel we have received nothing but excellent advice, help and information.

Tanzania is a worthy safari experience, luxury camps that still retain an authentic bush experience. Staff at all the Lemala camps we stayed at were so welcoming, attentive and couldn’t do enough for you.

Game viewing was superb, plenty to see including rhino, lions, cheetahs and one leopard! All with the assistance of two very able guides, Victor and Mary. Clearly trained to a very high standard, with knowledge and experience a plenty. At the same time they have the ability to engage with you, make you laugh and just add to the whole experience.

A unique holiday that we thoroughly enjoyed - thank you.

Suggestions to help us improve our trips or our service
None - a very good company." Read full review: 15 nights in Africa; 8 on a Tanzania safari

"Unforgettable trip, very well organised with few hiccups. Very happy with the service received and Jessica was a great help in organising the trip and was lovely to deal with." Read full review: 11 nights in Africa; 7 on a Tanzania safari

"The trip was fantastic and without criticism. The planning and detailed instructions first class. The guides terrific and Maruska Adye Row just so very helpful.
Had a small query at one stage and accessed the emergency email and was answered immediately and the appropriate information supplied.
Expert Africa is just simply the best." Read full review: 10 nights in Africa; 7 on a Tanzania safari

"Originally I had another plan for my trip this season, however there were some difficulties with logistics. So after talking with Claire on Skype, I finally chose Serengeti and I believe I made a right decision. Thank you Claire for your advice and arrangement.

I have been to Serengeti many times but I stayed at Asilia's camps for the first time. I was really surprised at Asilia's hospitality.
On arriving at Kilimanjaro Airport from Doha, I was treated as a VIP. I was escorted to the VIP lounge, was offered drinks and snacks, cleared immigration in the special room there......really special treatments.

I usually choose small camps with rustic feel. Asilia's camps I stayed were more luxurious than I had expected, but that's not so bad.

I enjoyed staying luxury camps, watching animals....expecially migration and many cats.
I had a wonderful safari again.

Suggestions to help us improve our trips or our service

Claire's arrangement was very good as usual.　

Everything went smoothly. Thank you as always." Read full review: 9 nights in Africa; 7 on a Tanzania safari

"This was the first time in five visits where we got our timing wrong regarding the location of the migrating animals (the start of the migration). The weather pattern was slightly different from normal years in that this year there had been a second "short rains season". However, there were enough animals to provide adequate sightings and so the overall experience was good albeit somewhat different from being surrounded by vast numbers of the migrating animals as we have been on previous visits at the same time.

We were pleased to find that you are still able to traverse "off-road" in the Ngorongoro Conservation area (round the Ndutu area) and this enables you to get closer to some of the sightings and to get optimum camera angles. You are not allowed to go off-road in the Crater itself nor indeed in the Serengeti so with somewhat fewer animals in the Serengeti at this time this year we did not get as many photo opportunities as on previous occasions. The number of animals in the Crater does not vary much from year to year as they tend to remain within the crater.

On a personal note we were very pleased with the way in which my wife was assisted as she is partially disabled and the assistance provided at all locations and by our guide ensured she was able to participate fully in all viewings." Read full review: 12 nights in Africa; 11 on a Tanzania safari

"One of our top holidays, brilliant planning by the Expert Africa team who managed to achieve two accommodation upgrades!

All our requirements were met and even after two cancellations over the COVID years we maintained all our original bookings dates ( 3yrs on) times and schedules.

Perfect planning seeing the migration in the southern Serengeti then fly on to the northern Serengeti to wildlife watch up there.

All our accommodation in mobile camps were high quality venues and of course Mkombe’s house was just an amazing experience.

Our final chill and relax at the Manta resort was perfect. What a place?!

I would like to thank the Expert Africa team for all their hard work planning and amending this trip through several difficult years. We were always given friendly and extremely efficient service and Jessica Plumb was totally brilliant. She was easy to contact and always available to answer questions or make adjustments to our plans. We would like to thank her so very much." Read full review: 19 nights in Africa; 17 on a Tanzania safari

"We did most of the planning for our trip to Tanzania ourselves. Lyndsey was our agent from Expert Africa. This is our second trip with Expert Africa and we are left disappointed by the service received.

Lyndsey's main role was to assist in stitching our itinerary together, liasing with both Nomad Tanzania on the ground, with accommodation providers and with safari charter companies. On a positive note, all our transfers, accommodation and transport were seamless. We appreciate the work Lyndsey did to make this happen as we are aware logistics in Tanzania can be complex.

However we dont feel Lyndsey or Expert Africa proactively discount or negotiate on behalf of clients. We were offered discounts with various accommodation providers for booking direct but we had to push for these to be made available for booking through Expert Africa. They were never proactively offered. In addition, we had to push to stay at Hatari Lodge. Lyndsey wrongly commented that Arusha National park is closed after 6pm and we would be unable to arrive into Hatari later. We had to contact the lodge ourselves directly and paste information on email from Hatari's website to challenge this as Hatari have an agreement with the park management to allow guests arrive post 6pm.

We were disappointed we never received a paper copy of our documentation from Expert Africa. We didnt purchase a travel guide as we were expecting to receive one from our agent. With only 2-3 days before our departure date, we were finally told no paper documents, luggage tags or guide book would be sent. It left us no time to purchase one online ourselves. Its a small thing but it left a poor impression. In addition, & despite agreeing accommodation choices, it took a long time to receive confirmation of reservations, some times up to 14 days.

Finally, we are currently disputing a fee we were told we must pay in order for a safari charter to operate. We paid 4 seats and were reassured by our agent that this would be refunded if other pax were subsequently onboard. When we sent an email from Tanzania that 4 pax were in fact on board and requesting a refund, we received an email from Lyndsey offering to refund only 1 seat and would we be happy with this? There was no offer to escalate this on our behalf. We werent happy.

We have responded with copies from two emails quoting Lyndsey reassuring us of a refund if we were not the sole pax on board. We have been told twice in the last week on email that the matter has been escalated and the agent is awaiting a response. We would have preferred if this had been done promptly and efficiently. Having paid almost £20000 for this trip, it leaves a poor impression of both the agent and Expert Africa. After almost two weeks, we still are none the wiser.

We have every intention of returning to both Tanzania and exploring other parts of Africa. Based on our latest experience, we're not so sure however we'll continue use Expert Africa to facilitate these trips in the future." Read full review: 21 nights in Africa; 11 on a Tanzania safari