Reviews of trips to Livingstone & Victoria Falls

"All of expert Africa's arrangements went to plan very smoothly. Really enjoyed the trip but think we underestimated the amount of travelling we'd undertaken. Maybe 3 countries was one too many!

Zambia and Botswana in particular were great countries and loved getting to know some of the people we met. Had picked camps with a good chance of lion activity but were not lucky in that regard. Did feel at Vumbura that other jeeps seemed to be having a better experience and that our driver - who was lovely - was low down in the pecking order and perhaps being directed to the quieter areas of the reserve.

Didn't help that for the last 3 or 4 drives we had a community overseer on our trips who didn't speak to us really and it cast a bit of an atmosphere. We actually preferred Machaba which was not what I was expecting! Have passed your brochure to my boss as I can't fault your end of things." Read full review: 17 nights in Africa; 6 on a Botswana safari

"This was without doubt the very best of our safari,s" Read full review: 14 nights in Africa; 12 on a Zambia safari

"Brilliant

Suggestions to help us improve our trips or our service:

You are doing everything really brilliantly. You also have the advantage of the best country in Africa.

I hope the staff are well paid for their troubles." Read full review: 7 nights in Africa; 7 on a Zambia safari

"I think in retrospect 5 days in South Luangwa in two river camps 45mins apart was 2 days too many and I should probably have tried Kafue/Malawi for half the trip so we had a change of habitat." Read full review: 10 nights in Africa; 7 on a Zambia safari

"All as planned. Transfers etc like clockwork

Suggestions to help us improve our trips or our service:

Not one of your more-challenging itineraries, but it all worked. Thanks Nick." Read full review: 11 nights in Africa; 4 on a Zambia safari

"A unique experience that will live long in the memory" Read full review: 10 nights in Africa; 7 on a Botswana safari

"excellent- an average of 8 hours a day out on safari. A great variety of habitats within each location giving the opportunity to se a wide range of wildlife- the birds were especially good and varied.

Certainly we felt we saw everything we should have and time was never wasted largely due to our excellent driver (Sadiq).

A brilliant trip which exceeded expectations and the one minor problem was quickly resolved on our return

Suggestions to help us improve our trips or our service:

Not really- everything worked well for us" Read full review: 14 nights in Africa; 11 on a Tanzania safari

"We had a wonderful trip to Africa with a lot of exciting experiences.

The staff at Expert Africa was very helpful and made a great to arrange a very nice vacation for us. Thanks." Read full review: 14 nights in Africa; 9 on a Namibia trip

"It was excellent, brilliantly organised and managed.

In retrospect we should have chosen Sabyinyo in Rwanda, Ngorongoro Crater in the Crater. I would have preferred to stay at the Hyatt in Dar - or an alternative to the Serena - it was a shocker.

I had concerns about Little Kwara before I went and these were confirmed. I would not stay with a Kwando facility on a return to Africa." Read full review: 22 nights in Africa; 7 on a Tanzania safari

"With the exception of ProFlight all ran to schedule. Ground handling good, no delays.

At Xakanaxa airstrip (which incidentally is a new runway positioned a little further from the camps than the 'old' strip) we were very pleasantly surprised to see Banda, our requested guide for Camp Xakanaxa where has been based since last January, albeit we were due at Camp Moremi first. Apparently in agreement with the D&DS marketing manager (regret don't know his name and was not aware he was the South African chap who wished us well as he leaving for the plane we arrived on) we were allocated Banda for the whole of our 5 night stay on an exclusive basis. This is an amazing example of D&DS customer service for which we are truly grateful. If you are aware of the chap's name please let me know and I will send a thank-you e-mail. Thanks should also be extended to all the D&DS staff including Setch and staff at Suvute and Albert (who was 'care-taking' between Moremi and Xakanaxa) and all the staff.

We will undoubtedly return to Nkwali, Savute and delta camps again - don't know when. However in future we will try to avoid Jo'burg airport if only due to the totally inefficient and unfriendly staff at passport control. It takes ages to be processed. Never enough staff on duty. As you maybe aware, there are 2 sections, one deals with SA residents, the other all non-SA passengers.

There are some 25 (maybe more) passport control booths on the non-SA section. Less than half were being manned on our first arrival and only 7 when we arrived form Maun. Coupled with the delays occurring to some families, presumably associated with the recently introduced regulations and paperwork required for people travelling with children, the delays are totally unacceptable. We were directed to stand in a queue behind a family which we were already aware had processing problems and had to wait 20 minutes while they continued to try and resolve without any apparent success so we asked to move and were eventually directed to stand in another queue. There is no efficient management system in place, it's a shambles.

It is not surprising that Lusaka airport is building a new terminal (by the Chinese!) and Maun wants to expand so that passengers can fly direct rather than via Jo'burg which attracts so much criticism. BA used to fly direct to Lusaka but apparently no more. We met people who flew with Emirates via Dubai so for the future it's worth considering another carrier. There may be others." Read full review: 20 nights in Africa; 10 on a Botswana safari