Footsteps across the Linyanti

Reviews of Footsteps across the Linyanti

Poor(40%) From 1 travellers
Excellent
0
Good
0
Average
0
Poor
1
Terrible
0
Below are independent comments from 1 of our travellers who have visited Footsteps across the Linyanti, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Miss T and Mr H from Somerset
Arrived on: 14-Jul-2015 Stayed for: 3 nights
Overall:
Poor
Poor
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Terrible
Terrible
Food:
Good
Good
Activities:
Poor
Poor
Facilities:
Poor
Poor

Total disappointment

We had been looking forward to this walking experience since we booked it a year ago. We had been informed that the usual base camp had closed in March but that we could move to another camp run by the same company and still carry out the walking activities. We arrived to find out that this was not the case at all.

No walking could take place at all. The rep from Ker and Downey could not understand why we had been told this was possible. A big let down and even though Linyanti Ebony Camp is a beautiful camp we felt our time here was wasted. We hadn't booked a lodge experience and that's what we got.

Our grades reflect our experience of being let down, not the camp our staff themselves.

Read more about the whole safari

Expert Africa comments

We were very sorry that these travellers did not receive the stay that they, or Expert Africa, had been promised at Footsteps across the Linyanti. As soon as we received this feedback we forwarded it to Footsteps across the Linyanti's owners for a report. They came back and informed us that due to thick vegetation as a result of the late rains, vision for walking was inhibited at this camp. This coupled with the large number of elephants in the area meant the camp managers and the specialist guide deemed it unsafe to conduct walking activities here.

Although the guests had an enjoyable stay at Linyanti Ebony we appreciate this was not the experience these travellers had paid for. We should have been informed well in advance of the guests arriving in camp that walking would not be possible. We could have then offered them alternative options.

These travellers received a full refund from Footsteps across the Linyanti and Expert Africa for this portion of their trip. We've asked that Footsteps across the Linyanti / Linyanti Bush Camps' parent company keep us much better informed of the situation on the ground in the future, well in advance of guests travelling.

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