Reviews of trips to Windhoek

"Two travellers with very different past experiences of safaris, we set off a little nervously. We returned with all our expectations surpassed.

We were so impressed by your understanding of our situation and the care you had taken to meet our wishes. We absolutely fell in love with Namibia and its people who, without exception, were a delight.

The team member, and organiser of our trip, was Martha Young initially. She guided us through the world of Namibia and chose for us a really good itinerary. My comments below relate to her, but subsequent colleagues who dealt with us did so most efficiently, too." Read full review: 13 nights in Africa; 12 on a Namibia trip

"It was a truly wonderful transformative experience and I cannot thank you enough.

Tourism in Namibia will boom." Read full review: 20 nights in Africa; 16 on a Namibia trip

"This was an incredible trip giving us treasured memories and a desire to visit this fascinating continent again.

The trip was a long time in the planning. I love to research and plan our trips but felt I needed help on this one. Taking into account our budget limit, numerous discussions and e-mail exchanges with Tracy Lederer took place before settling on our final itinerary. Tracy was always enthusiastic, patient and above all knowledgeable. We certainly would not have had the great trip we had without her. All arrangements for the trip went without a hitch but it was reassuring to know that help was just at the end of a phone should the need arise.

Crucial to our enjoyment was the variety which was included in our trip;
We were self driving in Namibia and had our transport organised in Botswana.
We stayed in very different camps/lodges, some humble some much more luxurious and one stay on a boat.
We experienced land based and water based activities.
We had a day trip to Victoria Falls.

The Bradt Guides and all of the detailed information which was sent to us prior to departure was very much appreciated.

Expert Africa will be our choice for our next trip." Read full review: 22 nights in Africa; 12 on a Namibia trip

"This was our third trip arranged by Maruska, and like the other trips, the arrangements were excellent. Maruska gave us some great advice on our route and places to stay. We were provided with a map showing our route with driving times were were spot on. We did have a GPS with us but probably did not need it as the directions provided were very clear. The trip went very smoothly, all arrangements went as planned.

If you've noticed a 2 week gap in our accommodations it's because we spent that time after Upington in the Kgalagadi Transfrontier Park which we booked ourselves.

Suggestions to help us improve our trips or our service:

Spell check on the feedback form does not work.

When proof reading reviews I discovered that if I made changes then clicked ""Back to previous page"" to proof another review, the changes were not saved. Could this be fixed?

Everything else is great! We love getting the brochure and the information on the website is very good." Read full review: 43 nights in Africa; 27 on a Namibia trip

"Although I have tried to provide some constructive criticism, we loved our trip to Namibia and would repeat it in a heartbeat.

It was one of our finest international trips ever.

Suggestions to help us improve our trips or our service:

Maruska did a terrific job & we thought our trip was fairly priced. We appreciated getting a copy of Chris's guidebook as well." Read full review: 12 nights in Africa; 12 on a Namibia trip

"This trip is one we have wanted to do for a while. We were invited to a wedding in Franschhoek which gave us the excuse to do it.

We had a good idea where we wanted to go, and Tracy very skilfully interpreted this and put the trip together for us - nowhere did it disappoint.

We would do it again at a different time of year - spring being the ideal time to see the Western and Northern Cape. We'd stay longer at Klein Aus.

If we hadn't been booked to come home, we could quite easily have spent a couple of days in Windhoek and readied ourselves to go in another direction...........hopefully there will be a next time." Read full review: 19 nights in Africa; 7 on a Namibia trip

"Overall it was fabulous. I was giving feedback to Sabina along the way.

Two things come to mind: I wish I had been given a bit of warning about the heat and about the problems with electronica.

Fly-in is the best way to do it (or on the Desert Express, which was my initial plan).

Great Job!!" Read full review: 13 nights in Africa; 10 on a Namibia trip

"A holiday of a lifetime - so many different experiences on a variety of levels.

Beautiful country, lovely people

Overall - amazing!" Read full review: 19 nights in Africa; 17 on a Namibia trip

"We did a two-week self drive tour of Namibia. First of all, literally all the arrangements made by Expert Africa worked out perfectly - no surprises. Everything was as it was supposed to be - and the communications between Expert and all the local vendors was seamless. Expert laid out a route for us, arranged all the accommodations and a car. The planning process was a great blend of good listening to what we wanted (or thought we wanted!) combined with helpful guidance and development of choices - all very appropriate given that, while we are experienced travelers, this would be our first trip to Namibia and we were self-driving.

The car was terrific - perfect choice for us: 4/4 but automatic drive. We loved the driving tho it is challenging in parts - some long stretches of "washboard" road. But we and the car held up fine - and the drives are all worth it for the wonderful experience of being immersed in a beautiful and complicated country with endlessly interesting landscapes - and people.

The accommodations were also varied; most were just delightful - a few exceptional and unique experiences. We were especially surprised by the delicious and fresh (and healthy!) meals we had in some very remote areas. Two of the accommodations were not quite as perfect a match for our style but that was completely because of our late scheduling and trying to match our other preferences re: access and route with what was available.

All in all a great experience; we'd highly recommend Expert Africa and would be happy to use them again.

Suggestions to help us improve our trips or our service:

Would be really hard to say as all aspects were so well managed. Perhaps one thing that might be useful is a bit more detail on how to get to a few of the accommodations. The map was great - and well used - but while the GPS, which we used to supplement the maps, was most often excellent - when it was wrong, it was dramatically wrong - sending us on a road that didn't exist, for example. Some more detailed instructions about the last portion of the route to any particular accommodation could help.

Maruska was terrific to work with and planned a great trip; she was also very responsive while we were there, although little contact was needed fortunately. She was particularly tenacious about us getting a refund for a minor expense related to a flat tire that just got a little complicated because of credit card issues. [The folks from Wilderness Safaris in the Windhoek airport were amazingly helpful also.]" Read full review: 14 nights in Africa; 12 on a Namibia trip

"Despite a few glitches, we absolutely loved our trip as a whole.

Sabina from Expert Africa designed a customized African adventure for us and went out of her way to help us during one difficult episode. She was an incredible resource for us as this is the type of trip one cannot embark on successfully without a travel agent.

Prior to our trip, there were many many exchanges both by phone and email in which she was always ready, willing and able to answer any and all questions. Thank you Sabina and Expert Africa!

We will be sure to turn to you again for our next Africa trip!" Read full review: 20 nights in Africa; 10 on a Namibia trip