Namibia: reviews from our travellers

"We didn't know what to expect on our trip and what a wonderful experience we had. Maruska did a fantasic job creating an itinerary that matched our interests and our budget. We enjoyed all of our accommodations, tours, etc...throughout our trip. We had the added challenge of a nine hour time difference but this was never an issue.

Maruska always answered any questions we had with a very detailed email response and promptly called whenever we'd set up a time/day to talk by phone. We appreciated the detailed information and the inclusion of the Bradt Namibia guide. The Bradt Namibia guide we found to be even more helpful once we were on our trip, reading it regularly as we made our way from place to place. The descriptions and information was very helpful, the "notes for travelers" were extremely helpful as well.

We felt so well prepared for this trip from all the information Expert Africa provided us, there were no surprises and things unfolded seamlessly.

The reviews on your web site were helpful to us as it provided us with information, insight in regards to what we could expect. We like that they are unfiltered and when Expert Africa would comment/respond to a review that was less than favorable. We really hope our reviews will be helpful to other travelers and are sorry it has taken us so long.

The recommended length of stay was helpful and we felt accurate based on our experiences. The length of stay for most of the places we stayed was 2 nights and we wondered if that would feel too quick, however, we felt very satisfied as we went from place to place. We felt like we'd experienced the activities and seen as much as we could within out stay. While we enjoyed all of our accommodations if we were to highlight some it would be Onguma Tented Camp, Etendka Camp, Khwai Tented Camp, and Mapula Lodge. Onguma and Mapula were definitely luxury experiences were are not necessarily accustomed to, however, we enjoyed them completely - we appreciated the simplicity of Etendka and Khwai.

We are already planning on another visit to Southern Africa and we would readily work with Maruska and Expert Africa again!

Suggestions to help improve trips and service:

The only thing we might do different was a 2WD car with more clearance. Many of the roads we traveled on weren't much different than roads we drive in Alaska, however, in Alaska we have a 4WD vehicle with more clearance than what we had. So, driving on some of the roads in a 2WD vehicle was different for us. We understand that because of our trip budget we pretty much had to go with the car we had and things really did work out well. However, if someone can afford it we believe a 2 wheel drive vehicle is sufficient for the self-drive we did in Namibia but having one with more clearance than an economy sedan would be better." Read full review: 20 nights in Africa; 13 on a Namibia trip

"We had a wonderful holiday travelling around Southern Namibia. Sabina helped us create a great itinerary so although we did plenty of driving we had plenty of activities planned too.

Although it was the winter, it was a great time of year to go as the daytime temperatures were lovely and warm but not too hot so we were able to do lots. After saying that it was very very cold at night so if you do go in the winter make sure you take plenty of warm clothes.

The highlights for us was the ballooning, the Tok Tokkie Trail and kayaking with seals in Swakopmund.

Suggestions for improvements

No we were very happy with everything." Read full review: 14 nights in Africa; 11 on a Namibia trip

"We felt Namibia was a wonderful country with very friendly and pleasant people everywhere we went. We just loved the countryside, the solitude and the wildlife.

Luckily Gwynneth suggested we upgrade from a basic car to a Nissan Xtrail. We would suggest that everyone does this as some of the roads (for example up to Corona Guest Farm) would have been challenging without the extra ground clearance.In addition there is no way that the camping gear we hired would have fitted into a small hatchback! Next time we would consider a full 4x4 as anyone who is in the least adventurous will find that even with the Xtrail there are a few places that are off-limits.

Camping gear was hired from Camping Hire Namibia in Windhoek. This was reasonably priced and included everything we needed but was rather shabby including horrible old plastic mugs.

We would thoroughly recommend our mix of a couple of camping nights followed by a luxury lodge - the best of both worlds!

We loved our first taste of Africa and would thoroughly recommend Expert Africa for their knowledge and experience.

Your information booklet sent to us on our booking was extremely informative and useful especially the tips on driving and car hire." Read full review: 15 nights in Africa; 7 on a Namibia trip

"Our trip to Namibia was enjoyable, although some of the driving distances were long this was more than made up by the fantastic places we visitied.

For the most part the lodges were excellent and all the locals we met really helped to make our holiday special.

The information pack provided by Expert Africa, including leaflets / maps and a guide to the region was really useful and great to have with us." Read full review: 17 nights in Africa; 15 on a Namibia trip

"Namibia proved to have and be all we could hope for.
Absolutely nothing is small scale, from the dunes, desert, coast and salt-pan to the welcome of its people and animals.

Suggestions to help Expert Africa improve our trips and service

Maruska and Gwynneth were so impressive in every aspect of our arrangements, and Wilderness Safaris also proved to be very competent ground agents, so we're hard pressed to think of any tweaks.
If we're being really nit-picky then our view of Swakopmund means that two nights wasn't really ideal for us, but we do realise that it's a lot to do with personal choice and might be difficult to ask enough questions to deduce this. All we can say is that it is very 'small-town', so people with lots of travel experience might have issues with it (in the winter at least) in comparison to the rest of Namibia." Read full review: 13 nights in Africa; 11 on a Namibia trip

"We had an amazing experience which went all too quickly (except Swakopmund) and we will definitely return and explore the north. All the people we met were so friendly and helpful. We went south for the photography which was fantastic and we couldn't top clicking the shutter - so we have hundreds of momentos.

The top experiences for us were the Kalahari desert Sundowner Drive from Anib and the desert horses near Klein Aus Vista. The walking for me was excellent, especially from Canon Roadhouse and Rostock Ritz and I felt perfectly safe on my own.

Well done Gwynneth for helping to chose the accommodation and making it as easy as possible for John to access." Read full review: 16 nights in Africa; 13 on a Namibia trip

"It was absolutely fabulous!! Thank you all so much!

We have travelled worldwide over a number of years and I have dealt with probably hundreds of travel agents. Maruska was definitely one of the best agents I have ever worked with anywhere.

Thanks you, Maruska, for a fantastic job!!!

Suggestions to help improve service:

Expand your service into other countries in Africa and we will definitely book with you again!!" Read full review: 13 nights in Africa; 11 on a Namibia trip

"First of all, we would like to mention two issues:
1. the distances from one to another place does not seem very long if you see the distance in kilometer on paper, but in reality it can take you quite a long time, especially when a big part of your trip is on gravel roads. Some travel days were in that sense quite tough for us.
2. our bank card has been skimmed in Tsumeb. Looking back, we probably know that it happened when some 'very helpful' guy wanted us to help with our transaction at an ATM. Of course, we have not been careful enough, but please be aware, these guys seem to be experienced and it all goes very fast, without any violence whatsoever.

Okay, those are the only two (minor) complaints, but overall our two weeks in Namibia were great! We have seen a lot of different things and have done a lot of things. All the lodges we have stayed in were unforgettable in their own way, however Desert Homestead, Doro Nawas, Etosha Aoba Lodge and Erongo Wilderness Lodge stand out. We really like the lay-down sandboarding near Swakopmund and also enjoyed the surrealistic landscape of the Sossusvlei. The most unforgettable thing of our holiday was, however, the Etosha National Park or more in general the game watching in Namibia. It is at times breathtaking to see wild animals at very close distance. We would like to recommend a trip to this beautiful country in all its elements to everyone!

Suggestions for improvements:

We experienced your service as very helpful and useful. We cannot think of anything to improve it." Read full review: 14 nights in Africa; 11 on a Namibia trip

"Overall a rewarding experience, we only saw one solitary male lion in etosha although we heard the roars each night (my wife was convinced
that these were actually recordings played for our benefit)!!

The directions for Frans Indongo on your map were not correct, the D2804 is really a 4wd road. the correct route would be to carry on the
B1 road to the D2433, the lodge manager confirmed this. Not a compaint just a point of interest." Read full review: 20 nights in Africa; 17 on a Namibia trip

"A wonderful & memorable trip.

It's hard to say what's so great about Namibia, for me it was the sheer isolation and desertedness of the place (especially coming from London), driving for hours and maybe seeing 1 or 2 other cars. Lovely, friendly people. Guides who were all really passionate about what they do and their country, and proud of their country and their way of life.

An amazingly clean country, everyone really cared about keeping it clean and tidy, preserving their resources, looking after the wildlife, the environment etc.

Suggestions for improvements:

Your brochure is excellent compared to others I've used.

The only thing missing is an estimated price for the accommodation. This would be really helpful so we know whether we're choosing the most expensive or cheapest accommodation, and therefore, if for example, your quote is a bit high, we could've looked at choosing accommodation that might've brought the price down a little." Read full review: 17 nights in Africa; 14 on a Namibia trip