Stanley's Camp

Reviews of Stanley's Camp

Excellent(92%) From 15 travellers
Excellent
10
Good
4
Average
1
Poor
0
Terrible
0
Below are independent comments from 15 of our travellers who have visited Stanley's Camp, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr S & Mrs I from London
Arrived on: 3-Oct-2010 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Good
Good

Stanley's Camp review

Overall an excellent camp especially the hospitality, rooms and foot.

The elephant experience was very worthwhile if you want to get up close and personal and learn more about elephants but they are humanised so do undertake "tricks".

Not a huge amount of game on our visit.

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Ms W & Mr M from LA
Arrived on: 24-Jul-2009 Stayed for: 2 nights
Overall:
Average
Average
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Good
Good

Stanley's Camp review

Stanley's Camp is a luxurious camp in the Okavango Delta, which seems to be aimed at honeymooners and well-to-do families. The food was the best we had during our trip, the accommodations were beautiful, and the camp staff was very helpful. However, our game drives at Stanley's did not hold a candle to the game drives at other camps. We encountered mostly elephant, antelope, and giraffe, which we had not seen much of at our prior camp. We thought this would be a good time to learn more about these animals and various behaviors they were exhibiting, but our guide did little more than point at the animal, say its name, and impatiently say "done?" after hearing a few shutter clicks on our cameras. We found this to be terribly disheartening, especially considering the premium we paid to stay at Stanley's and our wonderful experiences at other, less expensive, camps.

We tried to ask questions of the guide to encourage more dialogue during the game drives, but received short answers and no further discussion unless prompted by us. Based on our limited interactions with other guides at Stanley's, we believe that our experience was limited to our guide, but it nonetheless put a damper on our overall experience.

The saving grace of Stanley's, for the purposes of our trip, was the Elephant Experience, which we really enjoyed. In fact, the Elephant Experience was the reason we requested Stanley's in the first place. However, knowing what we know now, we would have requested to stay a single night at Stanley's, just long enough to do the Elephant Experience.

We would recommend Stanley's for people looking for luxurious accommodations who are not concerned about the quality of guiding, or for those very interested in the Elephant Experience (but just for one night).

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Expert Africa comments

We were disappointed to hear that these travellers did not have a good guiding experience at Stanley’s Camp.

We passed on these travellers comments to the management of Stanley’s Camp, who were very concerned and responded speedily:

“We take feedback of this nature very seriously, as we pride ourselves in our standard of guiding at all our camps. We believe it is an integral part of a safari experience and because of this we invest a great deal of time training and developing our guides. We have a dedicated training officer and over and above this run a guide training programme annually for all our guides. As you can imagine this is a substantial investment on our part.

This feedback has been dealt with at the highest level within Sanctuary Retreats and our Operations director in Botswana will be addressing this directly with the guide concerned and the necessary steps will be taken to ensure this does not happen again.”


We are pleased that this has been dealt with at such a high level – and feel confident that they are acting swiftly to rectify this issue.

In addition, the camp wanted us to convey their apologies for a disappointing stay, and have made a kind gesture to these travellers to try to make up for their disappointment.

Dr M & Ms D from New York
Arrived on: 22-May-2009 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Stanley's Camp review

Lovely staff (Carter was a great guide).

Delicious food.

Comfortable room.

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Mr & Mrs E from UK
Arrived on: 7-May-2009 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Wonderful safaris at Stanleys

We enjoyed early morning tea being brought to our tent
Harry the chef was excellent

Carter our guide was superb His knowledge was amazing

Our wildlife viewings were the best here seeing both lion and leopard cubs Carter 's reaction when 2 female elephants charged us was instantanious I lost my fleece in the panic but Alan went out later and found it for me

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Mr B from London
Arrived on: 6-Nov-2008 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Stanley's Camp review

I found all the staff to be very friendly, helpful, and extremely welcoming.

I would like to thank Carter, my guide for my stay, in particular, for everything he did, for his instruction, and knowledge.

And as an experience, The walk with the Elephants, is some which will be with me for always. All the drives gave good game viewing.
I had a wonderful time.

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