Namibia: reviews from our travellers

"We have already recommended expert Africa and Maruska many times during and after out trip. We had already done one trip through expert Africa 6 years ago and so we knew we were going to get a great service and Maruska had such a great handle on our needs and what would suit us we trusted her recommendations and knew it would work for us.

Suggestions to help us improve our trips or our service: There was only one area where I think it could have been helpful to understand a little more which was crossing the border from Botswana back into Namibia. This seemed to be far more officious and complex than going from Namibia to Botswana. For example - we ended up at the board queued behind a long line of lorries ( about 20) - but we luckily decided to chance it and drive past them to the front and it turned out that was the right thing to do but had we not taken the risk we probably would have been in the queue for 2 hours. Also we did take a bit of time to work out the tipping position as we were reading the book the information on our documents and then the local information. We worked it out in the end but real clarity on tipping guides directly and specifically and then tip box with an average daily tip probably would be helpful ( but maybe we were being to sensitive about this)." Read full review: 19 nights in Africa; 15 on a Namibia trip

"The trip had to be postponed three times due to personal circumstances and covid so it wasn't the easiest to arrange. However, when it finally happened it was superb. We were originally looking to organise it ourselves but so glad we used Expert Africa for a number of reasons:

1. Their recommendations on hotels and advice on an itinerary. All the hotels were fantastic and without the advice, we'd have ended up driving in the dark which is not recommended

2. The price they charged for the hotels was no more expensive than booking direct and occasionally cheaper

3. When one of the hotels on the trip closed for refurbishment, they recommended and booked a replacement for us immediately, in line with the itenary.

4. For the first two trips we booked the Fish River Canyon ourselves which was a real hassle, sometime there were spaces available on a certain date, sometime not. Once we realised Expert Africa could do it for us, it was so much easier. They booked and changed it in-line with the itinarey.

5. The small things - being met at Windhoek airport by a representative who took us to the office in the airport so we could get organised, help us with car pick-up. The map we were given with our route marked on it along with the location of the hotels and time to drive between them (not obvious) plus the Namibia book, nice wallet to store all our paper work made it all feel very professional

6. Flexibility in changing our trip each year, rebooking the hotels plus advice given when we asked" Read full review: 13 nights in Africa; 9 on a Namibia trip

"Maruska's patience in planning this trip with us was legendary and it worked out to be as perfect as possible. Overall transfers and some of the guiding was done by Ultimate Safaris. We were pleasantly surprised to be picked out of the long immigration queue by them and VIP'd through! Our guide was pleasant, interesting,and excellent. Transfers went well with only 1 hiccup with delivering our excess bags.

By our request this safari concentrated on the area around the Skeleton Coast. The constantly changing rocky, sand-duned and desert environment is fascinating to us. The tempest tossed coastline is so rich in marine life, with shoreline covered in hundreds of cormorants and seals in some areas. Flamingos, giraffe, elephants and ostrich all were spotted from our little Cessna on our Schoeman's Safari which was certainly a life changing highlight. We flew in the late afternoon during "golden hour" making the reds, pinks, ochres, greys of the desert shine. Surprisingly often there were areas of green. We were lucky as there had been abundant rain in March after 6 years of drought and so the normally bare desert was covered in soft golden grass. Also flowers blooming! so many varieties! It crossed my mind that at times it was like flying with Grand Canyons all around.

This is only our second visit to Namibia but we have found the staff members we have met particularly friendly and interesting. They come from a variety of tribes who until very recently would not have been interacting so closely. Many speak 3 or 4 languages or more which is humbling. The "click" language is especially magical to listen to. And remarkably hard to imitate!

The animal life is not so abundant as other parts of Africa but the adaption to the desert environment is special for the ones we did see. (Keep in mind we did not go to Etosha where animal life is more) As to flora the Welwitschia Mirablis , a plant which can grow for 2000 years was a wonder to see. It only has 2 leaves. There are male and female plants. We are told there are botanists who come to this area just to see this plant and now can see why..

We felt this visit to this area of Namibia to be one of our best of our dozen trips to Africa. Well planned, and very very special....

Suggestions to help us improve our trips or our service: Our third trip planned by Maruska. She is an absolute gem. We feel in good hands with Expert Africa." Read full review: 20 nights in Africa; 11 on a Namibia trip

"We had the trip of a lifetime and thoroughly enjoyed the whole itinerary and all the lodges….

I had a set itinerary including certainly lodges that were a “must do” Sabina of Expert Africa was the only person and company of the four I tried that was able to accommodate our wishes and make it all fit together seamlessly. Thank you Sabina it couldn’t have worked out better !!" Read full review: 18 nights in Africa; 17 on a Namibia trip

"Wonderful as ever. It was our 8th trip to Botswana and 5th to Namibia but we still saw lots of things we hadn't seen before, had great experiences and made lots of great memories.

Expert Africa / Megan, as efficient and helpful as ever in ensuring it all went smoothly and that we had a great time.

Our special requests, eg, for vehicles with canopies wherever possible, were passed on and acted on.

Suggestions to help us improve our trips or our service:

How can you improve on perfection!

Perhaps the 'sighting list' could be a bit more broadly based to cover the ever present animals (for those new to Africa) and some of the rarer sightings for those with more experience." Read full review: 20 nights in Africa; 11 on a Botswana safari

"We spend 2 1/2 weeks in Namibia, travelling about 2000 miles by road. We stayed in 9 different locations and experienced multiple different aspects of the country. Throughout the trip, we felt safe, welcomed and that the people we met were happy that tourism was returning post-pandemic.

Our trip had been postponed several times, re-organised and altered. However, everything went 100% according to plan. Tracy at Expert Africa proved to be a knowledgeable and informative guide and travel planner. All the lodges were expecting us as predicted and all lived up to their descriptions. Highlights were Hoodia Desert Lodge and the excursion from there, Doro Nawas and Okonjima (where we were upgraded to the Villa). The driving was straightforward and we did not encounter any problems, all roads were well-signposted and fuel stops were plentiful (all took VISA cards in our experience).

This was truly the trip of a lifetime, expertly coordinated by Expert Africa. Thank you so much for your patience throughout the pandemic, reorganising everything so well and your excellent recommendations. Next time it will be Botswana..... we will be back!

Suggestions to help us improve our trips or our service

A minor issue but initially payment glitched through the website, but that was 2 years ago and we didn't have problems with the final payment.

The service and information we have received has been fantastic. We have recommended you to multiple friends already, as we have been boring them with our photographs! If and when we come back to Africa, we will definitely be contacting you again.

Thank you so much." Read full review: 18 nights in Africa; 16 on a Namibia trip

"This is one of those trips that will stay with me forever.

Expert Africa supplied everything we asked for. The weather at this time of year is perfect for ‘oldies’ like us, who want more than sunbathing. The skies were clear, the sun shone. The nights were very special. The stars and moon are too beautiful to describe. One of our guides told us that his father told him when he was a child that if he looked closely at the Southern Cross he might see the head of a giraffe looking down protectively on Namibia! Keeping guard. What a lovely story.

The lodges we stayed in were clean and well designed, set in lovely places and full of delightful staff.
I just need to say a big, big thank you to you all. You deserve to flourish. I will certainly be telling everyone to go to Namibia for their holidays!,

Just as a post script. After our holiday with you, we met our daughter and family in Windhoek, rented 4x4 s and stayed a further two weeks camping. We went up to Etosha National Park and had a wonderful time. We returned to Europe, encountering a strike by ground staff in Germany! We got rerouted to Manchester instead of Birmingham, where we managed to catch the train back to Ludlow. We didn’t manage to contact our taxi driver so we had to pay for a fare we didn’t use. Our baggage didn’t make it on to the plane and as of today (18th August) we still can’t find it! Lufthansa have not been at all helpful. I won’t be recommending them to anyone! So, my guidebooks my diary my little gifts are lost. That is one reason I have been slow to fill in you questionnaire. I don’t have any written records.

Still all of that will not spoil my memories of an amazing country. I have been humming the Paul Simon song ever since I stood under that African sky! “Joseph’s face was as black as the night and the pale yellow moon shone in his eyes”" Read full review: 23 nights in Africa; 6 on a Namibia trip

"Amazing trip. Fantastic scenery. Great locations and accommodations.

Be prepared for driving time as dirt roads limit speed able to drive. However minimal traffic.

Excellent trip." Read full review: 24 nights in Africa; 15 on a Namibia trip

"Overall we had a very nice trip. A few notes– we did not know about the birth certificate requirement and did not bring our son's. We had a rather traumatic entry in which they almost would not let us enter the country. I saw afterwards that it was a note in the paperwork packet but I think this is a detail that should be very specifically called out to guests in an email so no one else experiences this.

The eastern side of Etosha was much more abundant with wildlife than the western side this time. I think the first half of our trip was far more satisfactory as photographers than the second. The eastern side we had constant sighting as we did our self-drives and the waterholes were incredible, but the western side was so dry and barren that self-driving felt depressing at times (very different than our previous experiences in Namibia!). Many of the waterholes on the western side were dried up.

Please read my notes about the Safarihoek guiding experience - this was the one glaring negative about our trip and we felt rather disappointed in what felt like losing three days of photography chances.

Otherwise we had a wonderful experience. Maruska was incredible helpful and responsive as always and was able to adjust our dates for us when we wanted to change our flights." Read full review: 12 nights in Africa; 9 on a Namibia trip

"Like many others, our trip to Namibia was originally booked in 2019 for June 2020, and was then postponed twice. After years of waiting and anticipating, it seemed unlikely that Namibia could live up to our expectations, but how wrong we were! We have run out of superlatives. It was mind-blowing & breath-taking & we have all come home bigger and better versions of ourselves than we were when we left.

If you are a family wondering whether your children will enjoy Namibia, whether the expense and the long drives and activities available will be worth it, don't hesitate a moment longer. For all of us, this was the most amazing experience of our lives. Our kids (aged 15, 12 and 8) have already asked if we can come back next year. They learned and grew so much, with incredible opportunities for learning each day and they met such warm, generous and interesting people who shared their knowledge with them and helped them fall in love with a country wildly different from their own.

Sabina was the most incredible help in organising, and reorganising our trip, with huge patience and kindness during such challenging times. Her resourcefulness made her something of a magician: pulling the right vehicle out of the hat when it seemed impossible; rearranging accommodation when I added a last minute stop; ready with last minute changes to the Covid regulations which we hadn't yet heard of. Thanks to her, we are now huge fans of Expert Africa and we wouldn't think of going anywhere else when we book our next trip.

Thank you Sabina, and thank you Namibia. You have won our hearts and our loyalty and we are deeply grateful to have met you.

Suggestions to help us improve our trips or our service:

There's not a single thing we can think of....please just keep doing what you do, with our gratitude for helping us fall in love with Africa, and with travel as a family." Read full review: 24 nights in Africa; 22 on a Namibia trip