Hilltop Guesthouse

Reviews of Hilltop Guesthouse

Excellent(91%) From 43 travellers
Excellent
27
Good
13
Average
2
Poor
1
Terrible
0
Below are independent comments from 43 of our travellers who have visited Hilltop Guesthouse, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr J. from Ireland
Arrived on: 27-Apr-2019 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Hilltop Guesthouse review

A very nice guesthouse for our last night.

Rooms were very comfortable and breakfast was lovely.

The staff were friendly. Nice swimming pool.

Air conditioning was noisy. Happy to stay again though.

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Mrs & Mr H from California
Arrived on: 17-Nov-2018 Stayed for: 1 nights
Overall:
Poor
Poor
Location:
Average
Average
Rooms:
Average
Average
Service:
Poor
Poor

hmph

I am not sure how relevant our feedback is as there was someone standing in for the owners/ managers during our stay. She was very unwelcoming, made us stand in the hallway and just stared at us, then walked into the office and got her key and showed us to the room. Told us not to move the bucket while we shower, so we actually had to straddle a bucket right where you would normally stand?

She was not warm at all, and we did not really feel welcome. She did give us some pointers about our drive and a small quip on where to eat, but the minute we got there we just wanted to leave.

During breakfast, we wanted to sit by the pool and enjoy the view (hence the hilltop). However, they said we could not sit there and sat us at a table on the sidewalk right in front of our door.

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Expert Africa comments

We are sorry to hear about these travellers experience at Hilltop Guesthouse. We have sent their comments onto the owners who we know will take these seriously and follow up to ensure that this level of service is not repeated again. This is not what they or we would expect, nor what we at Expert Africa have previously experienced here.

Mr R. from Malmesbury
Arrived on: 18-Oct-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good

Hilltop Guesthouse review

A good place for the first or last night if you wish to stay in Windhoek.

Near restaurants and supermarkets (although a taxi to nearby restaurants is advised).

Rooms/view/pool were lovely but bathrooms a bit dated.

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Ms T. from London
Arrived on: 16-Oct-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Good start to the journey

Quiet room with a comfortable bed and delicious breakfast on the veranda outside our room.

Great views of Windhoek from the veranda.The only small downside was the plumbing: dribbly shower, slow-clearing drain and separate hot and cold taps. They have secure parking with a security guard present at all times, which surprised us, as we are not used to it, but was also reassuring.

The staff were great. We were also given some useful advice for shopping and parking in town.

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Mr & Mrs S from E Sussex
Arrived on: 14-Oct-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Hilltop Guesthouse review

The owner looks after his guests well and tries hard to please.

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Peter from Stockton
Arrived on: 11-Oct-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Back for a third time

We ended our visit to Namibia at the Hilltop Guesthouse where we retrieved our luggage and had an evening to pack for the rest of our trip in Africa. The staff, as with both other visits, were excellent. We left too early the next morning to enjoy breakfast, but the owner surprised us with coffee in our room.

Our room this time was not as nice as the others we stayed in. Primarily, the shower floor very steep and difficult to stand on. Otherwise our room was comfortable and impeccably clean.

We really appreciate being able to leave our extra luggage at the Hilltop Guesthouse during the safari portion of our trip. Thank you!

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Mrs M & Mr S from USA
Arrived on: 10-Oct-2018 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Hilltop Guesthouse review

Staff was pleasant at Hilltop.

Visited a fantastic small local bookstore near Hilltop, great discussion with wonderful owner, Anya.

Visited Independence Memorial Museum in Windhoek, good introduction to history of Namibian independence.

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Peter from Stockton
Arrived on: 1-Oct-2018 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Another comfortable night

This was our second stay during our time in Namibia. We had a smaller, downstairs room near the pool. Same attention to detail by the staff and same great breakfast.

We left some luggage on our first stay and only taken what we needed to the Fish River Lodge. Now we were able to switch to what we needed for the safari portion of our trip and left the other luggage. We would pick it up on our last stay before we left Namibia.




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Peter from Stockton
Arrived on: 23-Sep-2018 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Great view and comfortable accommodation

Welcoming staff and delicious cool beverage upon arrival.

On this visit we had a large, comfortable room upstairs with a balcony where we ate breakfast. Breakfast was excellent (beginning with fruit and coffee and finishing with eggs and bacon) and a couple of other surprises.

Room and grounds, including pool, were impeccably clean. Staff was helpful in arranging transportation into town for us.

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M B &C from S Cheshire
Arrived on: 23-Sep-2018 Stayed for: 1 nights
Overall:
Good
Good

Hilltop Guesthouse review

Second stay as we found the first.

Staff arranged a taxi to our chosen restaurant after a long drive here from Etosha. Everything worked absolutely fine

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