180 holiday reviews from our travellers of holidays which include Arusha.
Mr & Mrs G
Cumbria
"Tanzanian Safari October 2016"
I visited Tanzania and 1 other country between 29 Sep 2016 and 12 Oct 2016
"The whole trip was a wonderful experience and we were so pleased to have chosen &Beyond lodges for all of our camps. The transfers between each accommodation linked together very smoothly except for one issue.
You have not provided a link for feedback on the taxi services between main airports and our hotels in Nairobi and Arusha i.e. Southern Cross and Asillia.
Southern Cross collected us on arrival at the airport at the start and end of the holiday. Collection and delivery to the hotel went smoothly on both occasions. However, pick up and return to the airport was a different matter.
After arriving in Nairobi at the start of the trip my first question to Benson of SC was what time we were to be collected for our flight to Lobo. His answer was what time is your flight and where are you going. I showed him the ticket for Precision and stressed the 7am flight time and the 6am meeting at terminal 2. Because it was an international flight he was suggesting arriving at the airport 3 hrs before departure. To cut a long storey short we were collected at 4.30am, taken first to terminal 1C then 1B then finally the driver took us to terminal 2. It was now 5.15 am and of course there was nobody there to meet us. Eventually someone from Tradewinds collected us and took us through to check-in and then the aircraft.
Similarly, on our final return to the airport for our return home we arranged with Benson to be collected at the hotel at 14.30pm. The driver arrived at 10.00am. He hadn't been in contact with Benson but had been given instructions from the main office. He came back at the requested time.
OK this wasn't life threatening and it is Africa but we could have missed a flight. SC don't appear to follow instructions, either from the client at the time or from whatever Expert Africa arranged with them." Read full review: 13 nights in Africa; 10 on a Tanzania safari
You have not provided a link for feedback on the taxi services between main airports and our hotels in Nairobi and Arusha i.e. Southern Cross and Asillia.
Southern Cross collected us on arrival at the airport at the start and end of the holiday. Collection and delivery to the hotel went smoothly on both occasions. However, pick up and return to the airport was a different matter.
After arriving in Nairobi at the start of the trip my first question to Benson of SC was what time we were to be collected for our flight to Lobo. His answer was what time is your flight and where are you going. I showed him the ticket for Precision and stressed the 7am flight time and the 6am meeting at terminal 2. Because it was an international flight he was suggesting arriving at the airport 3 hrs before departure. To cut a long storey short we were collected at 4.30am, taken first to terminal 1C then 1B then finally the driver took us to terminal 2. It was now 5.15 am and of course there was nobody there to meet us. Eventually someone from Tradewinds collected us and took us through to check-in and then the aircraft.
Similarly, on our final return to the airport for our return home we arranged with Benson to be collected at the hotel at 14.30pm. The driver arrived at 10.00am. He hadn't been in contact with Benson but had been given instructions from the main office. He came back at the requested time.
OK this wasn't life threatening and it is Africa but we could have missed a flight. SC don't appear to follow instructions, either from the client at the time or from whatever Expert Africa arranged with them." Read full review: 13 nights in Africa; 10 on a Tanzania safari
Overall trip
Excellent
Mr & Mrs I
Dorset
"Another Brilliant Safari to Tanzania"
I visited Tanzania between 21 Sep 2016 and 4 Oct 2016
"Following a brilliant first safari last year to two camps in southern Tanzania we returned to explore northern Tanzania. We thought that this trip would not have the wow factor of a first safari but nevertheless Liz put together a fantastic itinerary and we had an amazing time yet again. The diversity of the parks and camps we visited made the trip so interesting.
We stayed at four camps all run by Asilia and all the flights and changeovers went like a dream, perfect.
At all four camps the service and attention we received was first class and the staff and guides were very friendly and courteous and committed to making our trip a memorable experience. I would certainly recommend Asilia camps.
Although it was nice to savour the facilities of the two luxury camps (Highlands and Sayari) we did prefer the character of the two more rustic camps (Oliver’s and Namiri Plains.
Many thanks to Expert Africa and Liz for another brilliant safari." Read full review: 13 nights in Africa; 13 on a Tanzania safari
We stayed at four camps all run by Asilia and all the flights and changeovers went like a dream, perfect.
At all four camps the service and attention we received was first class and the staff and guides were very friendly and courteous and committed to making our trip a memorable experience. I would certainly recommend Asilia camps.
Although it was nice to savour the facilities of the two luxury camps (Highlands and Sayari) we did prefer the character of the two more rustic camps (Oliver’s and Namiri Plains.
Many thanks to Expert Africa and Liz for another brilliant safari." Read full review: 13 nights in Africa; 13 on a Tanzania safari
Overall trip
Excellent
Mrs D x 3
Newport
"Great holiday"
I visited Zanzibar and 1 other country between 17 Sep 2016 and 30 Sep 2016
"We had an excellent holiday, we are lucky enough to have had some lovely holidays and this was one of the best."
Read full review: 13 nights in Africa; 7 on a Zanzibar holiday
Overall trip
Excellent
The P family
Norfolk
"Northern Tanzania"
I visited Tanzania between 3 Sep 2016 and 15 Sep 2016
"Our 3rd trip to Africa wirh Expert Africa that lived up to and beyond our expectations. The choice of camps and itinerary were excellent.
Would not have changed anything except a few days longer at a couple of camps if we had time" Read full review: 12 nights in Africa; 11 on a Tanzania safari
Would not have changed anything except a few days longer at a couple of camps if we had time" Read full review: 12 nights in Africa; 11 on a Tanzania safari
Overall trip
Excellent
Mrs M & Mr R
San Fan
"My Aug 2016 trip"
I visited Tanzania between 31 Aug 2016 and 11 Sep 2016
"The trip was well coordinated and easy to get from one place to another. All our concerns were taken care of before we left.
Suggestions to help us improve our trips or our service:
No. Excellent trip" Read full review: 11 nights in Africa; 11 on a Tanzania safari
Suggestions to help us improve our trips or our service:
No. Excellent trip" Read full review: 11 nights in Africa; 11 on a Tanzania safari
Overall trip
Excellent
Mrs C
San Francisco
"My Aug 2016 Safari Trip"
I visited Tanzania and 1 other country between 27 Aug 2016 and 7 Sep 2016
"This was the best trip we've ever had."
Read full review: 11 nights in Africa; 7 on a Tanzania safari
Overall trip
Excellent
Mrs C
Greenwich
"My Aug 2016 trip"
I visited Tanzania between 24 Aug 2016 and 6 Sep 2016
"Perfect trip with best game and bird viewing ever experienced"
Read full review: 13 nights in Africa; 13 on a Tanzania safari
Overall trip
Excellent
Mr & Mrs R
Texas, USA
"My Aug 2016 trip"
I visited Tanzania between 12 Aug 2016 and 20 Aug 2016
"Sayari and Little Olivers Outstanding camps. Ellie did a great job. Not one glitch"
Read full review: 8 nights in Africa; 7 on a Tanzania safari
Overall trip
Excellent
Family H
Vancouver
"Trip of a lifetime"
I visited Tanzania between 2 Aug 2016 and 10 Aug 2016
"We were in amazing hands from the moment we stepped off the airplane in Mt Kilimanjaro. Everything was planned perfectly. Our Expert Africa consultant Maruska was the most patient, kind and helpful agent we have ever dealt with.
Our trip was literally years in planning - with many many questions, itinerary changes and emails. We were nightmare clients but Marushka was amazing. She always patiently answered our questions, gave us many options, allayed any fears/concerns and guided us in our decisions. The end result was perfect and we are so grateful to Maruska!
Suggestions to help us improve our trips or our service:
Keep Maruska happy!" Read full review: 8 nights in Africa; 8 on a Tanzania safari
Our trip was literally years in planning - with many many questions, itinerary changes and emails. We were nightmare clients but Marushka was amazing. She always patiently answered our questions, gave us many options, allayed any fears/concerns and guided us in our decisions. The end result was perfect and we are so grateful to Maruska!
Suggestions to help us improve our trips or our service:
Keep Maruska happy!" Read full review: 8 nights in Africa; 8 on a Tanzania safari
Overall trip
Excellent
Ms R & Ms R
London
"Great Trip. Everything we wanted"
I visited Tanzania between 16 Jul 2016 and 28 Jul 2016
"The viewing was first rate and our guides were great.
Suggestions to help us improve our trips or our service:
I feel the feedback form does not convey how much we enjoyed the trip. But I haven't a suggestion as to how to improve it!
All the arrangements went so smoothly and everything lived up to our expectations. I don't often use AWESOME or STUNNING but the trip was awesome and Tanzania is stunning. And everyone we met was just the nicest.
Thank you Ellie." Read full review: 12 nights in Africa; 11 on a Tanzania safari
Suggestions to help us improve our trips or our service:
I feel the feedback form does not convey how much we enjoyed the trip. But I haven't a suggestion as to how to improve it!
All the arrangements went so smoothly and everything lived up to our expectations. I don't often use AWESOME or STUNNING but the trip was awesome and Tanzania is stunning. And everyone we met was just the nicest.
Thank you Ellie." Read full review: 12 nights in Africa; 11 on a Tanzania safari
Overall trip
Excellent
180
reviews of Arusha by travellers since August 2007
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