Namibia: reviews from our travellers

"We more or less followed the itinerary of the Sandgrouse trip, with a few lodging substitutions. The variety of landscapes, activities and the mix of flying and driving really contributed to our enjoyment.

Tracy was terrific at advising us on lodging selections and providing information on reasonable driving times. We usually book our trips ourselves over the internet, but we knew it was important to get insights and expert advice from the pros for a trip like this. We would recommend Expert Aftica highly.

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I probably would have skipped Damaraland, going from Swapkopmund to Erongo up to Ongava. And I definitely would have spent an extra night at Wolwedans. But this is just personal preference." Read full review: 15 nights in Africa; 15 on a Namibia trip

"This feedback is far too long and not what you want to receive on your return from holiday when you have a million other things to do!! This is why it has taken me so long to complete after the end of the holiday. Why bother to ask about S A Airways and B A?

I have travelled with your company on several occasions and remain a great fan of the effort you take to make a holiday, to what could be a difficult area, run as smoothly as possible. This time was no exception and the following comments are for your guidance / information and in no way a criticism.

As you suggested we collected our baggage in Jo'burg and checked in again. On both occasions that we passed through Jo'burg the airport was EXCEEDINGLY busy and it was a good job that we had a 3 hour wait (as you had intimated) otherwise we would have missed the connecting flight. Anyone who was nervous of crowds and queues and delays may have felt concerned especially as a dangerous situation occurred as there was no room for passengers to alight from an escalator to join a massive queue through passport control.

Please see comments on the car at Mundulea.

When we arrived to check in at the Taj Pamodzi they asked for credit card details (which is usual in a hotel) and then asked how we were paying for the accommodation. It took over 10 minutes to convince them that we had already paid our travel agent. They had the audacity to say 'has it cleared through your bank account'. Eventually someone agreed that Expert Africa would be paying for the accommodation BUT THEY HAVE NOT YET PAID. Who was correct? At one time they wanted us to contact you before they would let us stay.

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Whilst I can appreciate that you want as many good comments as possible I feel that you may miss out on the odd nugget of criticism / feedback because some like me considered giving up and are put off by the length of this feedback form.

The availability of a paper form would have been appreciated." Read full review: 17 nights in Africa; 7 on a Namibia trip

"First visit to Namibia, full of lovely friendly people, stunning landscapes and one startled honey badger.

The vast skies of day and night were breathtaking and we have returned with great memories and four personalised carved nut key rings.

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Some of the travelling times between rest camps were longer than we anticipated. We stumbled on a couple of good places to stop for lunch / breaks but if these had been pointed out beforehand it would have made the journey a little smoother." Read full review: 16 nights in Africa; 16 on a Namibia trip

"Apart from Budgets 4*4 which was rubbish (I have detailed it separately) it was a smooth, easy and enjoyable trip. We drove ourselves from Windhoek to Fish River, then back up through all the places one needs to see to Etosha, then along the Caprivi Strip, dropping car off at Kasene in Botswana, crossing the border by boat into Zambia and flying back from Zambia

My rating of "fairly satisfactory" reflects our problems with Budget - but Expert Africa did recommend Budet, rather than me asking for it. The rest of the trip wa better than "very satisfactory" and I was impressed by Expert Africa's knowledge and help, nudging me to avoid driving to far if we were likely to have to drive after dark, and offering help when hotels were wanted were book (remember you are dealing with hotels of 10 to 20 rooms on most of our trip)

In short I can recommend this sort of trip to anyone, it is doable, safe, instructive and enjoyable." Read full review: 21 nights in Africa; 18 on a Namibia trip

"A great experience.

A wonderful country from every perspective. All the arrangements worked well. We would happily do it all again tomorrow!" Read full review: 19 nights in Africa; 19 on a Namibia trip

"very good information from expert africa

very nice lodges

everything was organized in advance so we could enjoy our vacation and get the most out of our time in africa

very nice and helpful staff (Tracy Lederer)" Read full review: 12 nights in Africa; 11 on a Namibia trip

"The standard of attention to detail, notes, directions, maps etc. second to none.

Saskia was exceptional form her phone manner, follow up and attention to detail and providing advice and support. Nothing but brilliant. We loved the whole experience and will certainly be in touch with you guys again for another African experience. Thank you.

Suggestions to help us improve our trips or our service:

No! Is that OK?" Read full review: 8 nights in Africa; 6 on a Namibia trip

"This was one of our best holidays as a result of a tremendous effort by Sabina who made sure it was tailored for us in every way.

She is a valuable asset to the company.

Suggestions to help us improve our trips or our service:

Your name says it all, you are experts so how can I suggest improvement" Read full review: 23 nights in Africa; 14 on a Namibia trip

"We thoroughly enjoyed our trip. It was a well constructed itinerary which drew extensively upon Angela Griffin's expertise and local knowledge particularly in respect of travelling times and distances involved.

During the planning phase Angela was most patient in answering our often repeated queries and modifications to our plans. We have no hesitation in recommending Expert Africa to all.

Suggestions to help us improve our trips or our service:

None apparent to date." Read full review: 8 nights in Africa; 8 on a Namibia trip

"A perfect trip ,which exceeded all our expectations. No hitches whatsoever, a totally amazing experience from start to finish.

Suggestions to help us improve our trips or our service:

You were absolutely outstanding in your recommendations and suggestions. I cannot think of one negative aspect." Read full review: 14 nights in Africa; 10 on a Namibia trip