Namibia: reviews from our travellers

"Expert Africa did an excellent job of organising our 3 week tour to Namibia and Botswana.

You have certainly done your homework and your knowledge of the various locations is impressive. Usually, we book our own trips, but, given the complexity of things in this area, we were happy to let you do it.

Suggestions to help us improve our trips or our service:

You are already doing a great job. We felt we were dealing with a small friendly company which really listened to us, unlike Abercrombie and Kent a few years ago - that experience just about put us off travel agents for ever." Read full review: 23 nights in Africa; 13 on a Namibia trip

"Very good. People friendly, service excellent on the whole.

Lots of memories of amazing places and events such as picnic on trip to Dunes from Hoodia Lodge. White napkins and chilled wine

Glad we did it. The roads were much better than we expected and the friendliness of the people who looked after us was really lovely. The trip from Hoodia Lodge to the dunes was outstanding and the yummy picnic under a tree with white wine and napkins will be talked about for a long time.

Suggestions to help us improve our trips or our service:

Maybe suggest a different place in Swakopmund." Read full review: 21 nights in Africa; 11 on a Namibia trip

"The somewhat complex 3 week itinerary worked very well, and surprisingly, we experienced no delays. The combination of 1 week in Namibia and 2 weeks in Botswana, worked, as expected, very well, and Expert Africa did a very good job with all the arrangements.

The transfer from Lebala to Livingstone by plane, bus, speedboat, bus in around 3 hours was truly impressive. Botswana is not a cheap destination, and more suitable for the seasoned Africa travelers who have already experienced South Africa and East Africa, and who can also appreciate the smaller creatures on safari, as the big game density can be low at times.

But overall our trip exceeded our expectations with Lagoon camp and Sossus Dune Camp being some of the high lights. The private guide we had in Namibia was exceptionally good, his name was Sebastiaan." Read full review: 21 nights in Africa; 11 on a Botswana safari

"We knew it would be a good trip but it was all we hoped for and more. All went very smoothly and the highlight was definately Okonjima.

We would have no hesitation in using Expert Africa again, or in recommending you to others.

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We took torches with us but I'm not sure this was emphased in your info. They were very useful and we would have struggled at times without them." Read full review: 12 nights in Africa; 10 on a Namibia trip

"I loved this holiday. The only thing missing was contact with local culture and food, which was inevitable and predictable in such an under populated country.

I wish we had had one more day in Swakopmund to do a pelagic or desert tour or to go kayaking. Mushara didn't add much to the trip but I could have stayed another day at Hoodia or Entendeka, especially if it had been cool enough to walk more.

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I found the one night stops less rewarding on the whole although sometimes that can't be avoided. Sabina did a good job guessing our needs from our comments which may have been contradictory at times. Perhaps a very brief set of questions at the start? Sabina was very responsive to our wish to walk and we managed quite abit even though it was very hot." Read full review: 18 nights in Africa; 18 on a Namibia trip

"This was our second visit to Namibia with Expert Africa.

It was a well-planned itinerary and we found that although the distances looked vast on the map, they were feasible. A fascinating trip.

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Mrs. V felt that provision of hairdryers where possible would have made the trip even better." Read full review: 17 nights in Africa; 11 on a Namibia trip

"This was our second trip to Namibia with Expert Africa. After booking a standard itinerary last year, we developed a tailor made itinerary this year by researching lodges/locations on this website and with Gwynneth's support. We initially had difficulty getting the accommodation that we wanted on some nights. Gwynneth was extremely persistent in following up on resorts where we were waitlisted, so that in the end we managed to stay at our preferred choice for all but one location.

We thoroughly enjoyed this holiday and pretty much all aspects met or exceeded our expectations. We would have no hesitation recommending Expert Africa to anyone else considering travelling to Namibia.

Suggestions to help us improve our trips or our service:

Sever all ties with Doro Nawas" Read full review: 21 nights in Africa; 18 on a Namibia trip

"Trip exceeded expectations which were high anyway. All arrangements worked. Accommodation was excellent.

We had some tyre issues early on which caused us some worry but people at lodges were very helpful and we were soon able to get on with enjoying our holiday.

We had to cancel this holiday last year at short notice and Chris McIntyre was very understanding and supportive especially with insurers. Thanks again to Chris and Sabina for their help and understanding.

WE HAD A BRILLIANT EXPERIENCE - THANK YOU ALL!!!!

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Keep it up! We hope to travel with you again! We met other travellers who were similarly impressed with Expert Africa.

PS We downgraded this form when it lost this page after completion! (go back to previous, then forward and it's gone)." Read full review: 18 nights in Africa; 14 on a Namibia trip

"This was one of the best trips we have ever taken, and we have traveled quite a bit around the world. Namibia was simply fantastic. The geology and animals were breathtaking, the people friendly and helpful, and the accomodations outstanding. We felt safe and relaxed, with every day an adventure in beauty.

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I am a fairly critical person and usually can think of ways for service to improve, but the service we received from Saskia was nothing short of outstanding and I can't think of a way to improve . Saskia was incredibly knowledgeable and very quickly grasped the type of trip my husband and I were looking for. She tailored the trip to meet our needs.

She went above and beyond being very responsive to our questions, by proactively looking out for us -- alerting us when she thought a plane connection was too brief and identifying and resolving overcharges by budget rental car. She was always pleasant. The map she provided us was terrific -- clearly outlining our journey and highlighting the places we would stay, so we had no trouble finding them. We had not a single glitch in the trip. All the vouchers were provided and accepted. The information sheets for each place we were to stay were helpful.

If Saskia represents the spirit and effort of Expert Africa, we can say without reservation that it is a top notch organization. We would recommend it to others and would use Expert Africa services again." Read full review: 13 nights in Africa; 13 on a Namibia trip

"Sabina was outstanding from start to finnish!!

Suggestions to help us improve our trips or our service:

Bradt Guide THE best I've ever used!!" Read full review: 20 nights in Africa; 13 on a Namibia trip