Sandibe Safari Lodge

Reviews of Sandibe Safari Lodge

Excellent(94%) From 62 travellers
Excellent
48
Good
10
Average
3
Poor
0
Terrible
1
Below are independent comments from 62 of our travellers who have visited Sandibe Safari Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Crowned plovers from Suffolk
Arrived on: 5-Jul-2008 Stayed for: 4 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Good
Good
Activities:
Average
Average
Facilities:
Excellent
Excellent

Sandibe Safari Lodge review

We had to wait for pickup at the airstrip and were eventually met by a mechanic with a torn T-shirt.

The staff at Sandibe were almost all excellent. But in common with some other guests we felt that the top management couple were a bit out of touch. The lady told us she was looking for a transfer (not a good thing to say to guests) and she was conspicuously absent for most of our stay. We formed the impression that she was not very happy.

After two guests complained about a lack of service her partner (Bruce) suddenly became much more visible and he was in fact very good at the front of house stuff.

Our guide at Sandibe (Bee) was a lovely guy but was not very good at handling his group. He did not communicate well and his timing was all over the place; this caused some resentment He also got us stuck in a river which we had successfully negotiated earlier in the day - he took a different line through the river for reasons best known to himself. This was after dark and the rescue team was not very fast off the mark; I suppose we were stuck for something over an hour.

The next day we had a puncture - hardly anyone's fault - and the day after the starter motor started playing up - perhaps a lack of maintenance?
Angela's dietary requirements were forgotten several times - we had to remind them.
No candles in rooms - requested some but they did not arrive.
One night we were stranded in our tent as the guide forgot to pick us up.
This was symptomatic of the lack of management we experienced in Sandibe.
It was very cold while we were at Sandibe and it seemed that the normal timetable of drives etc was inappropriate. The would drive around for 2 hours in the morning without seeing any game - we were assured that the animals were staying in the bush keeping warm (while we were driving around keeping cold!)

When this was mentioned we got a later start time organized, but even that was too early. Why do the camps adhere to the breakfast-drive-brunch-high tea-drive-dinner formula? When we got to Meno a Kwena their breakfast - walk or drive - lunch - walk or drive - dinner formula worked perfectly. They suggested that the other timetable was a hangover from the days of hunting safaris when people would breakfast, then drive two hours or so to the hunting ground, hunt then brunch, drive back to tea, etc??
Most of the other camps we went to had timetables similar to Sandibe's, but we question the value of this.

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Expert Africa comments

Sandibe Safari Lodge comments as follows:

Dear Sir,
Thank you for taking the time to send us your comments regarding your visit to Sandibe Safari Lodge. The majority of the issues raised all relate to effort and attention to detail, which is certainly something CC Africa Lodges are mostly very proud of. I am so sorry that in this instance we disappointed you and assure you that your feedback will be used in a constructive manner and will be addressed. I appreciate that despite this, you did still found some of the staff "excellent" and that you rated your overall stay "good". We do hope that you will return to one of our Lodges in the future and give us the opportunity to make up for were we fell short during this visit. Debra Fox - CC Africa Group Operations Director"

Mr & Mrs B from London
Arrived on: 26-Feb-2008 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Excellent game drives at this friendly camp

We thoroughly enjoyed our game drives at this camp. Our guide Katambo was excellent, getting us close to lions and leopards as well as the herbivores. He was extremely knowledgeable and gave us lots of information. Also, like all of our guides on this holiday, he allowed us plenty of time to stay near the animals and to take photographs. His tracker K B was veryfriendly and also shared his knowledge with us.

Our room had a wonderful outside decked area overlooking the delta, although the linens/towels etc were a little shabby.The management here were all friendly and helpful.

However, we were disappointed that, as in Nxabega, the motor boat was not available (these were both CC Africa camps).

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Mr & Mrs G from North London
Arrived on: 26-Dec-2007 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sandibe Safari Lodge review

Sandibe was perhaps the most luxurious accommodation, being a lodge with stone huts rather than tents. So we found it made an interesting combination with the tents. We loved dining outdoors by the fire when the weather permitted it. Everyone was very friendly but we would have preferred to eat all together rather than having separate tables for each group. Moreover, although the managers were also available in the dining room, they tended not to sit and eat with the guests and the guides did so only on some occasions. The food here was also good although we found the brunch was rather heavy (more like a full lunch) for that time of day.

The guides were, again, very skilled and knowledgeable and were very keen for us to see some wonderful animals. We saw lions here as well as leopards

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Dr H from Habsburg, Switzerland
Arrived on: 7-Dec-2007 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sandibe Safari Lodge review

We had the best overall experience of our trip at Sandibe. Our guides Katembo and James just excell at their job, both not only in terms of the quality of their guiding. Katembo and James were very amiable and considerate throughout our stay at Sandibe. The management team was very competent - and the food was very, very good. We can recommend to visit Sandibe during the rainy season, despite the fact that animal densities are fairly low at this time of the year. Katembo worked very hard to track leopards, and finally succeeded to find one with a fresh impalay kill. We saw large herds of Giraffes, and Elephants were still fairly abundant.

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Mr B from Zurich, Switzerland
Arrived on: 7-Dec-2007 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sandibe Safari Lodge review

Very nice staff and excellent guides with a tremendous and detailed knowledge about the wildlife.

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Mr & Mrs Python from Kent
Arrived on: 20-Nov-2007 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

6 sitings of leopards - great start!

A lovely lodge but more importantly great staff who made our stay a thoroughly enjoyable one. We were given our own valet who saw to our every need - what a luxury to be spoilt in this way.

There's nothing like being thrown in the deep end when out in the bush and this camp had many surprises. We were entertained and surrounded by wildlife: bats, baboons, vervet monkeys!

Game viewing was excellent - we saw 6 leopards in one day, 3 of which were a mother and her 2 cubs. How adorable!

Food was an excellent standard, I'm sure this was where all the pounds stated to pile on!!! Beautiful setting for all our meals too. A great start to our 3-centre stay in Botswana.

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Mr S - York
Arrived on: 16-Nov-2007 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Activities:
Good
Good
Facilities:
Average
Average

Great game viewing at Sandibe

The game was plentiful and our guide, Katembo, was excellent.

The rooms were nice but very dark.

In the dining area in the day time there was a big problem with Vervet monkeys, stealing food and being quite aggressive.

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Miss R - Kent
Arrived on: 7-Nov-2007 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Activities:
Good
Good
Facilities:
Good
Good

Sandibe Safari Lodge review

Again a really frienly welcome to the drowned rat that arrived. Very heavy rainfall at Sandibe that day!

Food could have been better and was a bit hit and miss. guides were excellent.

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Mr & Mrs G - Norfolk
Arrived on: 14-Oct-2007 Stayed for: 3 nights
Overall:
Average
Average
Location:
Average
Average
Rooms:
Poor
Poor
Service:
Good
Good
Food:
Poor
Poor
Activities:
Average
Average
Facilities:
Average
Average

Sandibe Safari Lodge review

Lodge itself seemed tired but staff did their best to help

Situation not helped by a south african guide stepping in and literally ruining everyone's day so had to switch guides - his behaviour was completely unacceptable not least to our guide and tracker.

Food was pretty bad but we had been spoilt elsewhere.

Would rather have gone elsewhere.

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Dr D - Berkshire
Arrived on: 13-Oct-2007 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Activities:
Good
Good
Facilities:
Good
Good

Sandibe Safari Lodge review

The location and camp itself were marvellous but there wasn't the same personal attention or information given or facilitation of socialising with all the rest of the guests as at other camps which was a pity. It was generally less friendly and relaxed in the camp.

However the wildlife viewing was very good. As the driving generally was less vigorously off-road than at Lagoon the animals seemed a bit less easily scared by the vehicles.

The electric boat trip we went on was very dull and restricted and I would have opted out of it if I had known more in advance. Apparently mokoro trips were in theory available but had been pre-booked by other groups.

Seeing elephants baboons and vervet monkeys in camp was very special.

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