Ugab Terrace Lodge

Reviews of Ugab Terrace Lodge

Average(67%) From 3 travellers
Excellent
0
Good
2
Average
0
Poor
1
Terrible
0
Below are independent comments from 3 of our travellers who have visited Ugab Terrace Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Muz from Colchester
Arrived on: 17-Sep-2017 Stayed for: 1 nights
Overall:
Poor
Poor
Rooms:
Poor
Poor
Service:
Terrible
Terrible
Food:
Good
Good
Activities:
Terrible
Terrible
Facilities:
Terrible
Terrible

Ugab Terrace is tired and poorly maintained

we did not enjoy staying here. When we arrived there was nobody at the desk. We found a man in jeans who seemed disinterested and told us nothing about the hotel.

Our cottage was at the end of a row of others. They have built a huge generator beside this cottage. It ran for a few hours over sunset and again a few hours from sunrise to breakfast. The noise completely spoilt the ambience of the location. There was a small pool of stagnant water next to the swimming pool. There were broken lights and broken walkway planks in the swimming pool area.

The room has no fan, no fridge, no kettle, the room of the cottage and the base of the bed looked hand made in chipboard. The sheets had a feeling of being old. It was a very unpleasant place. Because of the generator noise at our bungalow we went for a sundowner in their bar, we couldn't find anyone to serve us. The only good thing here was that the meal was good. We were not happy staying in this badly managed and badly maintained place. They let Expert Africa down badly. Expert Africa should not use this place unless they are sending budget travellers there.

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Expert Africa comments

We are really sorry that this stop was so far below the expectations of these travellers. September is one of the busiest months in Namibia, so even though this trip was booked in February, most of our first choices in this area were full. We visited this lodge in 2014, and had several reasonable reviews after that - hence we felt it would be OK for a one-night stop. Clearly it wasn't, and we're very sorry about that.

Although it's of no consolation for these travellers - it does underline the great value of booking a Namibia trip early, as it makes it more likely that we can secure our first choice of accommodation.

Mrs B from Hampshire
Arrived on: 31-Oct-2015 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average

This is a quirky interesting location

This is a great one off place which makes trips like our so interesting, no trace of a corporate image here! The decorations of the animals on the wall must be unique!

But a stunning location on the top of mountain which took a nerve to drive up!

Food was ok, and breakfast terrace very nice.

Has a lovely pool and they have put a lot of effort into the gardens

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Mr and Mrs W from Lanarkshire
Arrived on: 12-Nov-2014 Stayed for: 1 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Good
Good

Ugab Terrace Lodge review

Spectacular setting and most basics very well covered, it would be improved by including some activities eg maps for walks . Pool well done especially for the location.(on the top of a ridge in the desert!)

Good for an overnight stop. Vingerklip rock not far away.

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