Reviews of Brandberg Restcamp
They do not necessarily represent the views of Expert Africa.
Brandberg Restcamp (White Lady Lodge)
We stayed here about 5 years ago and boy has it changed. Firstly we were not put in the accommodation we reserved and paid for (I have only just found this out via their website). We should have had a Stone Chalet but actually were put in basic accommodation which I can only describe as backpackers accommodation! Although there were fans in the rooms these did not work. The mosquito nets did not cover the beds fully, the outside table and chairs were dirty and one chair was broken?
There appeared to be 2 white SA ladies, one man and a younger man ?son who we assumed were management. If this was the case they did not introduce themselves or even have any interaction with guests which we found rude.
On our visit both swimming pools were empty and in the process of being cleaned so we could not use even if we wanted to.
The food was just above acceptable. This experience was certainly not the same as 5 years ago.
Brandberg Restcamp review
This is a simple, cheap place, it was a solution because of fully booked Erongo, I wish we could have our accommodation in Erongo as originaly planned.Read more about the whole safari
One look and we were off
On arrival we were surrounded by locals trying to sell their wares and made us feel uncomfortable. The reception looked old and outdated and the owner greeted us asked if we required dinner and sent a maid! to show us our room. We were constantly pestered bu the locals as we unpacked the car then looked around the accommodation with disgust. It was scruffy outdated and a huge disappointment.
We did not feel safe as some of the windows and doors appeared to be broken or tampered with, and at that point I made a phone call to Brandberg White Lady Lodge to request if they had vacancies. Luckily they had so the car was repacked, John took the key back to reception and told the lady we were not staying. She asked why and he said it was not up to the standard we required.
Should have gone to White Lady when it was offered but did not realise the vast difference between the two places. It was a costly mistake but well worth the move.
Brandberg Restcamp review
This was an interesting stop over on our way to Twyfelfontein. Although we had understood we were self-catering here, we had been reserved normal rooms and the self-catering rooms were full. But the owners offered us the use of their BBQ so that we could cook for ourselves if we wanted.
The rooms themselves were large and clean and each had a fridge which was useful. The staff were very friendly and the owner, Basil, kindly allowed us to use his PC to check our emails. Again, no information was offered about possible excursions, which could have been of interest.
The walk to the White Lady rock painting along a dry river bed was really worth the effort with great scenery and a helpful guide.