Reviews of Hilltop Guesthouse
Wildlife sightings and reviews
55 independent comments and wildlife information from our travellers who have visited Hilltop Guesthouse and kindly agreed to share their thoughts. They do not necessarily represent the views of Expert Africa
Mr D.
Southampton
"Hilltop Guesthouse review"
1 night Arrived 6 Jun 2019
"In view of the timing our flights we regret returning to Windhoek and should have had an additional night somewhere else."
See all these reviews: 10n in Namibia
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Rooms:
Good
Food:
Average
Pavel
Eleebana
"Hilltop Guesthouse review"
1 night Arrived 5 Jun 2019
"Nice location with a view and helpful staff.
The room very small and basic looking rather tired. Probably a converted laundry previously." See all these reviews: 14n in Namibia
The room very small and basic looking rather tired. Probably a converted laundry previously." See all these reviews: 14n in Namibia
Experience Report
Overall Rating:
Excellent
Location:
Good
Service:
Good
Rooms:
Poor
Food:
Excellent
Mr J.
Ireland
"Hilltop Guesthouse review"
1 night Arrived 27 Apr 2019
"A very nice guesthouse for our last night.
Rooms were very comfortable and breakfast was lovely.
The staff were friendly. Nice swimming pool.
Air conditioning was noisy. Happy to stay again though." See all these reviews: 16n in Namibia
Rooms were very comfortable and breakfast was lovely.
The staff were friendly. Nice swimming pool.
Air conditioning was noisy. Happy to stay again though." See all these reviews: 16n in Namibia
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Good
Food:
Good
Facilities:
Good
Mrs & Mr H
California
"hmph"
1 night Arrived 17 Nov 2018
"I am not sure how relevant our feedback is as there was someone standing in for the owners/ managers during our stay. She was very unwelcoming, made us stand in the hallway and just stared at us, then walked into the office and got her key and showed us to the room. Told us not to move the bucket while we shower, so we actually had to straddle a bucket right where you would normally stand?
She was not warm at all, and we did not really feel welcome. She did give us some pointers about our drive and a small quip on where to eat, but the minute we got there we just wanted to leave.
During breakfast, we wanted to sit by the pool and enjoy the view (hence the hilltop). However, they said we could not sit there and sat us at a table on the sidewalk right in front of our door." See all these reviews: 7n in Namibia; 4n in Botswana
She was not warm at all, and we did not really feel welcome. She did give us some pointers about our drive and a small quip on where to eat, but the minute we got there we just wanted to leave.
During breakfast, we wanted to sit by the pool and enjoy the view (hence the hilltop). However, they said we could not sit there and sat us at a table on the sidewalk right in front of our door." See all these reviews: 7n in Namibia; 4n in Botswana
Experience Report
Overall Rating:
Poor
Location:
Average
Service:
Poor
Rooms:
Average
Feedback Response
We are sorry to hear about these travellers experience at Hilltop Guesthouse. We have sent their comments onto the owners who we know will take these seriously and follow up to ensure that this level of service is not repeated again. This is not what they or we would expect, nor what we at Expert Africa have previously experienced here.
Mr R.
Malmesbury
"Hilltop Guesthouse review"
1 night Arrived 18 Oct 2018
"A good place for the first or last night if you wish to stay in Windhoek.
Near restaurants and supermarkets (although a taxi to nearby restaurants is advised).
Rooms/view/pool were lovely but bathrooms a bit dated." See all these reviews: 8n in Namibia
Near restaurants and supermarkets (although a taxi to nearby restaurants is advised).
Rooms/view/pool were lovely but bathrooms a bit dated." See all these reviews: 8n in Namibia
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Good
Rooms:
Good
Food:
Good
Ms T.
London
"Good start to the journey"
1 night Arrived 16 Oct 2018
"Quiet room with a comfortable bed and delicious breakfast on the veranda outside our room.
Great views of Windhoek from the veranda.The only small downside was the plumbing: dribbly shower, slow-clearing drain and separate hot and cold taps. They have secure parking with a security guard present at all times, which surprised us, as we are not used to it, but was also reassuring.
The staff were great. We were also given some useful advice for shopping and parking in town." See all these reviews: 16n in Namibia
Great views of Windhoek from the veranda.The only small downside was the plumbing: dribbly shower, slow-clearing drain and separate hot and cold taps. They have secure parking with a security guard present at all times, which surprised us, as we are not used to it, but was also reassuring.
The staff were great. We were also given some useful advice for shopping and parking in town." See all these reviews: 16n in Namibia
Experience Report
Overall Rating:
Good
Location:
Excellent
Service:
Excellent
Rooms:
Good
Food:
Excellent
Facilities:
Excellent
Mr & Mrs S
E Sussex
"Hilltop Guesthouse review"
1 night Arrived 14 Oct 2018
"The owner looks after his guests well and tries hard to please."
See all these reviews: 16n in Namibia
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Rooms:
Good
Food:
Good
Facilities:
Good
Pete & Nancy
Stockton
"Back for a third time"
1 night Arrived 11 Oct 2018
"We ended our visit to Namibia at the Hilltop Guesthouse where we retrieved our luggage and had an evening to pack for the rest of our trip in Africa. The staff, as with both other visits, were excellent. We left too early the next morning to enjoy breakfast, but the owner surprised us with coffee in our room.
Our room this time was not as nice as the others we stayed in. Primarily, the shower floor very steep and difficult to stand on. Otherwise our room was comfortable and impeccably clean.
We really appreciate being able to leave our extra luggage at the Hilltop Guesthouse during the safari portion of our trip. Thank you!" See all these reviews: 19n in Namibia
Our room this time was not as nice as the others we stayed in. Primarily, the shower floor very steep and difficult to stand on. Otherwise our room was comfortable and impeccably clean.
We really appreciate being able to leave our extra luggage at the Hilltop Guesthouse during the safari portion of our trip. Thank you!" See all these reviews: 19n in Namibia
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Activities:
Excellent
Rooms:
Good
Food:
Excellent
Facilities:
Excellent
Mrs M & Mr S
USA
"Hilltop Guesthouse review"
1 night Arrived 10 Oct 2018
"Staff was pleasant at Hilltop.
Visited a fantastic small local bookstore near Hilltop, great discussion with wonderful owner, Anya.
Visited Independence Memorial Museum in Windhoek, good introduction to history of Namibian independence." See all these reviews: 21n in Namibia
Visited a fantastic small local bookstore near Hilltop, great discussion with wonderful owner, Anya.
Visited Independence Memorial Museum in Windhoek, good introduction to history of Namibian independence." See all these reviews: 21n in Namibia
Experience Report
Overall Rating:
Good
Location:
Good
Service:
Good
Rooms:
Good
Food:
Good
Facilities:
Good
Pete & Nancy
Stockton
"Another comfortable night"
2 nights Arrived 1 Oct 2018
"This was our second stay during our time in Namibia. We had a smaller, downstairs room near the pool. Same attention to detail by the staff and same great breakfast.
We left some luggage on our first stay and only taken what we needed to the Fish River Lodge. Now we were able to switch to what we needed for the safari portion of our trip and left the other luggage. We would pick it up on our last stay before we left Namibia." See all these reviews: 19n in Namibia
We left some luggage on our first stay and only taken what we needed to the Fish River Lodge. Now we were able to switch to what we needed for the safari portion of our trip and left the other luggage. We would pick it up on our last stay before we left Namibia." See all these reviews: 19n in Namibia
Experience Report
Overall Rating:
Excellent
Location:
Excellent
Service:
Excellent
Activities:
Excellent
Rooms:
Excellent
Food:
Excellent
Facilities:
Excellent
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