Reviews of safaris to Okavango Delta Safari Reserves
1027 holiday reviews from our travellers of holidays which include Okavango Delta.
"My May 2023 trip"
I would also prefer to stay in camps that are not too long a drive from the airstrips. I found more than one hour quite difficult as you just want to get there and it can also be a long drive back to camp after a safari. I would consider this if I was doing another trip.
Needless to say I preferred the luxury camps in Botswana which had a pool and included drinks and laundry, although I realise they cost more, and I did enjoy the other camps which felt closer to the wildlife etc. as a contrast. Paying for drinks and laundry was not expensive so that did not put me off.
The support and help from my Expert Africa agents with the few challenges I encountered was wonderful and
I can't speak highly enough of the quality of your company. Of course I don't know how you compare with others but having met agents from other companies and having feedback from other guests at the camps I felt very glad that I had chosen EA.
Suggestions to help us improve our trips or our service:
Perhaps to warn travellers about the potential for things to go wrong such as flight cancellations and injuries and talk through what to do in these situations. i know this in included in your written material but it is a lot to take in especially when having to get visas and vaccinations in preparation for the trip. I had read the information but still felt stressed when things happened. However your responses were so helpful and reassuring which helped me to calm down. Big thank you to Chris in this regard - I could only nominate one agent above but it is the sign of a good manager/owner to be prepared to step in out of hours to help a client." Read full review: 36 nights in Africa; 11 on a Tanzania safari
"My May 2023 trip"
An amazing country to visit.
Suggestions to help us improve our trips or our service:
No - Can't think of any." Read full review: 11 nights in Africa; 9 on a Botswana safari
" Third visit to Botswana. It was wonderful"
The Kwando camps are excellent.
Everyone did their best to help us have the best time.
We would thoroughly recommend Kwando and Expert Africa to all prospetive travellers.
Suggestions to help us improve our trips or our service:
The only suggestion is keep up the good work!!" Read full review: 10 nights in Africa; 8 on a Botswana safari
"My May 2023 trip"
"My May 2023 trip"
A meet and greet at every critical transfer point and I was well looked after throughout, especially when upset stomach occurred" Read full review: 14 nights in Africa; 7 on a Botswana safari
"My Apr 2023 trip"
The service and attention to detail is outstanding and really lends to the enjoyment of the trip . We will always use them for our trips to Southern Africa ( this was our fourth trip with them). They truly are expert in the area. Also Tracy Lederer is a great friend and guide for us, making it easy and super fun." Read full review: 17 nights in Africa; 7 on a Botswana safari
"My Apr 2023 trip"
"My Apr 2023 trip"
"My Apr 2023 trip"
Once on the ground in Africa, we encountered a major problem. Because I was traveling without my wife, I was told by the border agent in Namibia that I needed to present my son's birth certificate, a letter from my wife giving me consent to travel alone with my son, and a copy of my wife's passport. This is all due to child trafficking prevention laws in southern Africa. I was not aware of these requirements and had to call my wife at 2am in the morning US time so that she could send me a copy of my son's birth certificate. The border agent also wanted the letter and her passport scan but I told her there was no way I could get those in short order and she reluctantly let us in to the country.
Over the next few days, I had my wife get a notarized letter and scan that and her passport and send to me. This, however, was not technically in compliance with the laws of these countries, as I was supposed to have an original copy of both the birth certificate and the letter. This meant that any border agent in Zimbabwe or Botswana could have decided to follow the law exactly and decline us entry into their country.
Upon reviewing the itinerary from Expert Africa, I did see a short section about traveling with children under 18 in southern Africa. It was several pages into a long itinerary, it was pretty vague (it mentioned a birth certificate but nothing else), and no one at Expert Africa - either by phone or in email - ever pointed this out to me.
I feel that this was a major failure on the part of the company. I had several restless nights wondering if I was going to miss an entire week of my trip due to this, I had to call my wife in the middle of the night, I spent time talking to the US consulates in each of these countries and generally this caused me a lot of stress.
I want to be very clear with this: any time Expert Africa has a parent and child traveling with them, they should repeatedly and proactively remind the parent to get all necessary documentation in order weeks before the trip takes place. This should not be left to a small-print section at the back of a document. As much as I loved my trip and the service I got planning the trip, I don't think I can recommend Expert Africa to friends unless I have confidence that other travellers would not be put in the same situation that my son and I were put in." Read full review: 12 nights in Africa; 6 on a Botswana safari
"My Mar 2023 trip"

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